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Head to head · SMS & OTP platforms

Exotel vs SMSGatewayHub

Pricing, features, India readiness and rating compared. Exotel rates highest.

Cloud telephony, SMS and customer conversation platform.

Made in India

Bulk SMS and OTP gateway.

Made in India
CompareExotelSMSGatewayHub
CategorySMS & OTP platformsSMS & OTP platforms
VendorExotelSMSGatewayHub
HeadquartersBengaluru, KarnatakaMumbai, Maharashtra
Made in IndiaYesYes
Starting priceBusiness phone packs from ₹9,999 · SMS from ₹0.18Rs 0.165 / SMS · Bulk SMS at best volume slab, excl. 18% GST
Free planNoNo
Free trialYesYes
Published pricingYesYes
Deploymentcloudcloud
Mobile appsNoNo
Founded20112010
Best forSmall business, SMB, Mid-marketSmall business, SMB, Mid-market
App Advisor rating4.7 / 54.6 / 5

Exotel: pros & cons

  • +Built in India with GST-ready workflows and local support hours
  • +15 years in business — a mature, stable product
  • +Covers more than one software category, reducing the number of tools you run
  • −No permanently free plan

Key features

  • DLT header and template management
  • Transactional and promotional routes
  • OTP APIs with fallback to voice
  • RCS business messaging
  • Delivery reports and analytics
  • Unicode and vernacular support

SMSGatewayHub: pros & cons

  • +Built in India with GST-ready workflows and local support hours
  • +16 years in business — a mature, stable product
  • −No permanently free plan

Key features

  • DLT header and template management
  • Transactional and promotional routes
  • OTP APIs with fallback to voice
  • RCS business messaging
  • Delivery reports and analytics
  • Unicode and vernacular support

Schedule a demo

See Exotel live, with an App Advisor discount

Frequently asked questions

Which is better, Exotel or SMSGatewayHub?+

Exotel scores higher on App Advisor's rating (4.7/5) for pricing transparency, India readiness and maturity. The right choice depends on your workflow — request demos of both.

Is Exotel cheaper than SMSGatewayHub?+

Exotel starts at Business phone packs from ₹9,999 · SMS from ₹0.18 and SMSGatewayHub at Rs 0.165 / SMS · Bulk SMS at best volume slab, excl. 18% GST. Compare per-user costs at your team size, and remember GST is added on top.

Can I switch from Exotel to SMSGatewayHub?+

Most sms & otp platforms products import CSV or Excel data; check whether historical records, attachments and integrations move too before you switch.

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