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Starts at
₹800/mo
Kylas CRM
by Kylas · Pune, Maharashtra · Since 2019
Flat-fee Indian CRM with unlimited users instead of per-seat pricing.
- Starting price
- Free · Elevate ₹12,999/month (flat)
- Unlimited users on all plans
- Free trial / plan
- Free plan
- Embark: lifetime free, unlimited users
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.7
- transparency & India fit
What is Kylas CRM?
Kylas is a sales CRM built in Pune, India, for growing businesses. It covers leads, contacts, companies and deals, visual pipelines, quotations, tasks, reports and field-sales tracking, with email, telephony, SMS and WhatsApp integration and workflow automation on paid plans. Kylas also promotes native agentic AI for lead qualification, follow-ups, call sentiment analysis and lead scoring.
Pricing is unusual: every plan allows unlimited users. The Embark plan is free for life with a non-expandable record cap, Elevate is a flat ₹12,999/month plan (quarterly, half-yearly or annual billing) with a 7-day free trial, and Exceed is a custom-priced enterprise tier. Capacity such as records, storage, workflows and custom fields is extended through INR-priced monthly add-ons.
What works well
- +Unlimited users on every plan, including the free one
- +Lifetime free Embark plan with unlimited users
- +Flat ₹12,999/month on Elevate rather than per-seat billing
- +Email, telephony, SMS and WhatsApp integration plus workflow automation on Elevate
- +Native Android and iOS apps and field-sales tracking
- +Marketplace of 350+ apps, according to the vendor
What to watch out for
- −Free plan records and 5 GB storage are capped and not expandable
- −Elevate limits you to 30 workflows and 30 email templates; more cost ₹500/month each
- −Email tracking and BI Analytics are add-ons on Elevate
- −Phone support and an account manager are included only on Exceed; on Elevate they are add-ons (account manager ₹10,000/month)
- −Security features (IP restriction, 2FA, number masking) are a ₹2,500/month add-on on Elevate
Best suited for: Indian SMB sales teams that want to add many users without per-seat costs · Small teams starting on a free CRM with basic pipeline and quotations · Teams selling over phone and WhatsApp that need calling and messaging logged in the CRM · Field sales teams that need mobile access and tracking
AI analysis of Kylas CRM
Analysing Kylas CRM — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Kylas CRM features
Researched from Kylas CRM's official product pages · updated September 2026.
Sales CRM
- Lead, contact, company and deal management
- Pipeline management
- Quotations
- Tasks
- History feed
Communication
- Email integration and templates
- Telephony integration
- SMS and WhatsApp integration
- Calendar sync
- Email tracking (add-on)
Automation & analytics
- Workflow automation
- Reports and dashboards
- BI Analytics (add-on)
Customisation
- Custom fields and layouts
- Multi-currency (Exceed or add-on)
Field sales
- Field sales tracking (add-on)
- Android and iOS apps
AI capabilities
- Native agentic AI for autonomous lead qualification and multi-channel follow-ups
- Call sentiment analysis with intent detection
- AI chatbot for prospect support
- AI lead scoring and AI-driven workflow automation
Kylas CRM pricing (INR)
SourceEvery edition as published by the vendor · free trial: 7 days on Elevate, no credit card required. Prices exclude GST unless stated. Full Kylas CRM pricing breakdown
Embark
Lifetime Free
- Unlimited users
- Non-expandable record cap and 5 GB storage
- Lead, contact, company and deal management
- Quotations
- Mobile app
Elevate
₹12,999/month (flat fee)
Quarterly, half-yearly or annual billing
- Unlimited users
- 1,00,000 records and 100 GB storage (expandable)
- 30 workflows and 30 email templates (expandable)
- 25 custom fields, 15 layouts (expandable)
- Email support; security, phone support and account manager as add-ons
- Email tracking and BI Analytics as add-ons
Exceed
Custom plan
- Unlimited users
- 11,00,000 records and 600 GB storage (adjustable)
- 130 workflows, 80 email templates
- 125 custom fields, 35 layouts, 5 currencies
- IP restriction, 2FA and number masking included
- Phone support and account manager
Other pricing options & add-ons
Email templates
₹500/month
Workflows
₹500/month
Records
₹500/month
Custom fields
₹200/month
File storage
₹300/month
Security add-on
₹2,500/month
BI Analytics
₹5,000/month
Email tracking
₹800/month
Multi-currency
₹2,500/month
Account manager
₹10,000/month
- • Pricing page shows Elevate at ₹12,999/month (flat fee) for India, with quarterly, half-yearly and annual plans; a regional price applies outside India.
- • The Embark record cap is stated inconsistently on the pricing page (10,000 on the plan card, 1,000 in the comparison table); confirm with Kylas.
- • Add-on prices are listed in INR; GST treatment is not stated.
Buying for a team? App Advisor can get you a volume quote and any partner discount available.
Integrations, security & India
Integrations
- 350+ marketplace apps
- Telephony
- SMS
- Calendar
Security & compliance
- IP restriction, 2-factor authentication and number masking included on Exceed
- Same features available on Elevate as a ₹2,500/month security add-on
For Indian businesses
- Headquartered in Mahalunge, Pune, Maharashtra
- Plans and add-ons are priced in INR
- WhatsApp, SMS and telephony integration suit Indian sales workflows
Support, resources & partner network
Support & learning
- Email support on Elevate and Exceed
- Phone support and account manager included on Exceed; add-ons on Elevate
- Account manager add-on ₹10,000/month; on-call support add-on ₹5,000/month
- Paid onboarding, training and consulting sessions
Trust, compliance & who uses Kylas CRM
Customers named by the vendor
Winworld Realty ServicesWaterAppMeliora TechnologiesMalnad Stays
Is Kylas CRM the best choice for you?
Best choice if you are…
- Indian SMB sales teams that want to add many users without per-seat costs
- Small teams starting on a free CRM with basic pipeline and quotations
- Teams selling over phone and WhatsApp that need calling and messaging logged in the CRM
- Field sales teams that need mobile access and tracking
Look elsewhere if you are…
- Large enterprises needing a deep global ecosystem and heavy customisation, who may prefer Salesforce Sales Cloud or Zoho CRM
- Businesses with large databases wanting a generous free tier, who could compare HubSpot CRM
Still comparing? Get an unbiased shortlist and demos arranged for free.
Sources (2) · updated September 2026
Kylas CRM screenshots
Specifications
- Category
- CRM software
- Vendor
- Kylas
- Headquarters
- Pune, Maharashtra
- Founded
- 2019
- Pricing model
- Freemium
- Starting price
- Free plan
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Startup, Small business, SMB
- Made in India
- Yes
More software like Kylas CRM
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Compare all Kylas CRM alternatives with pricing →Kylas CRM — frequently asked questions
What is Kylas CRM pricing?+
Kylas has three plans, all with unlimited users: Embark (lifetime free), Elevate (flat ₹12,999/month, with quarterly, half-yearly or annual plans) and Exceed (custom pricing). Add-ons such as extra workflows or records start at ₹200–₹500 per month.
What is Kylas CRM?+
Kylas is an India-built sales CRM from Pune for growing businesses, covering leads, deals, pipelines, quotations, communication integrations, automation, reports and field sales, with agentic AI features.
Is Kylas CRM free?+
Yes. The Embark plan is free for life with unlimited users, with a non-expandable record cap and 5 GB of storage.
Does Kylas offer a free trial?+
Yes, Elevate has a 7-day free trial with no credit card required.
Does Kylas charge per user?+
No. All plans include unlimited users; you pay for the plan and any capacity add-ons.
Does Kylas integrate with WhatsApp?+
Yes, WhatsApp, SMS, email and telephony integration come with Elevate and above, and Kylas lists 350+ marketplace apps.
Does Kylas have a mobile app?+
Kylas says it offers native Android and iOS apps, and the mobile app is included even on the free plan.
What is Kylas CRM?+
Kylas CRM is crm software by Kylas, an Indian company from Pune. Flat-fee Indian CRM with unlimited users instead of per-seat pricing.
How much does Kylas CRM cost?+
Kylas CRM has a free plan. Check the vendor's pricing page for current plans.
Does Kylas CRM offer a free trial or free plan?+
Yes — Kylas CRM offers a free plan you can start with.
Is Kylas CRM made in India?+
Yes. Kylas CRM is built by Kylas, headquartered in Pune, Maharashtra.
Who is Kylas CRM best suited for?+
Kylas CRM suits startup, small business, smb buyers looking for crm software.
What are the best alternatives to Kylas CRM?+
Popular alternatives in crm software include Zoho CRM, Freshsales, LeadSquared. Use App Advisor's compare tool to see them side by side.
How is Kylas CRM deployed?+
Kylas CRM is available as a cloud (SaaS) product, with web access.
Guides that mention Kylas CRM
CRM for Interior Designers & ArchitectsCRM for interior designers and architects in India: track enquiries, site visits and proposals with Bitrix24, Kylas CRM or Zoho CRM.Free CRM for Small Business: Limits That MatterFree CRM for small business in India: the user, automation and branding limits of Zoho CRM, HubSpot CRM and Bitrix24, plus a decision rule.How Freshsales Helps Sales Teams Grow Revenue (2026)How Freshsales helps sales teams grow revenue: lead scoring, pipelines, sequences, USD pricing and a 30-day rollout, with alternatives.How Kylas Helps Sales Teams Grow Revenue (2026)How Kylas CRM helps sales teams grow revenue: lead routing, calling, WhatsApp, unlimited users, plans and a 30-day rollout, with alternatives.
About Kylas
Kylas · Pune, Maharashtra · Founded 2019 · 3 products in our catalogue · Indian company
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