Ada

by Ada · Toronto, Canada · Since 2016

AI customer service automation.

Live chat & chatbot software Workflow automation & integration AI tools AI chatbotsAI powered

Starting price: On request; Ask for a quote
Free trial / plan: Not advertised
Deployment: Cloud; Web
App Advisor rating: 4.1; transparency & India fit

What is Ada?

Ada is live chat & chatbot software from Ada, based in Toronto, Canada and has been building software since 2016. AI customer service automation.

Live chat and chatbot platforms add chat to websites and apps, automate answers with bots and route conversations to agents across WhatsApp, Instagram and web. Indian conversational-AI vendors are strong in vernacular and voice bots.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond live chat & chatbot software, Ada also covers workflow automation & integration, ai tools, ai chatbots.

What works well

+10 years in business — a mature, stable product
+Covers more than one software category, reducing the number of tools you run

What to watch out for

−Pricing is not published — expect a sales conversation before you see costs
−No permanently free plan
−Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Mid-market · Enterprise

Ada at a glance

Analysing Ada — pricing, features, reviews and alternatives…

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Ada features

Category-standard capabilities plus what Ada adds. Verify depth in a demo.

Website and in-app chat widget
AI chatbots trained on your content
WhatsApp, Instagram and Messenger channels
Shared team inbox
Proactive messages and triggers
Vernacular and voice bots
Handoff to agents and ticketing
Analytics
AI-assisted workflows and suggestions

Ada pricing

Entry price

On request

Quoted per organisation after a discovery call

How Ada charges. Ada prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on ada.cx.

Specifications

Category: Live chat & chatbot software, Workflow automation & integration, AI tools, AI chatbots
Vendor: Ada
Headquarters: Toronto, Canada
Founded: 2016
Pricing model: Quote-based
Starting price: On request
Deployment: Cloud
Platforms: Web
Best for: Mid-market, Enterprise
Made in India: No

₹2,399/mo

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Ada — frequently asked questions

What is Ada?+

Ada is live chat & chatbot software by Ada. AI customer service automation.

How much does Ada cost?+

Ada is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Ada offer a free trial or free plan?+

Ada does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Ada made in India?+

No. Ada is developed by Ada in Toronto, Canada.

Who is Ada best suited for?+

Ada suits mid-market, enterprise buyers looking for live chat & chatbot software with workflow automation & integration and ai tools and ai chatbots.

What are the best alternatives to Ada?+

Popular alternatives in live chat & chatbot software include Zoho SalesIQ, Freshchat, AiSensy. Use App Advisor's compare tool to see them side by side.

How is Ada deployed?+

Ada is available as a cloud (SaaS) product, with web access.