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Ada

by Ada · Toronto, Canada · Since 2016

AI customer service automation.

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Starting price
On request
Ask for a quote
Free trial / plan
Not advertised
Deployment
Cloud
Web
App Advisor rating
4.1
transparency & India fit

What is Ada?

Ada is live chat & chatbot software from Ada, based in Toronto, Canada and has been building software since 2016. AI customer service automation.

Live chat and chatbot platforms add chat to websites and apps, automate answers with bots and route conversations to agents across WhatsApp, Instagram and web. Indian conversational-AI vendors are strong in vernacular and voice bots.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond live chat & chatbot software, Ada also covers workflow automation & integration, ai tools.

What works well

  • +10 years in business — a mature, stable product
  • +Covers more than one software category, reducing the number of tools you run

What to watch out for

  • Pricing is not published — expect a sales conversation before you see costs
  • No permanently free plan
  • Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Mid-market · Enterprise

AI analysis of Ada

Analysing Ada — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Ada features

Category-standard capabilities plus what Ada adds. Verify depth in a demo.

  • Website and in-app chat widget
  • AI chatbots trained on your content
  • WhatsApp, Instagram and Messenger channels
  • Shared team inbox
  • Proactive messages and triggers
  • Vernacular and voice bots
  • Handoff to agents and ticketing
  • Analytics
  • AI-assisted workflows and suggestions

Ada pricing

Entry price

On request

Quoted per organisation after a discovery call

How Ada charges. Ada prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on ada.cx.

Specifications

Category
Live chat & chatbot software, Workflow automation & integration, AI tools
Vendor
Ada
Headquarters
Toronto, Canada
Founded
2016
Pricing model
Quote-based
Starting price
On request
Deployment
Cloud
Platforms
Web
Best for
Mid-market, Enterprise
Made in India
No

More software like Ada

Alternatives, the same vendor's other products and India-first picks.

Compare all Ada alternatives with pricing →

Ada — frequently asked questions

What is Ada?+

Ada is live chat & chatbot software by Ada. AI customer service automation.

How much does Ada cost?+

Ada does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Ada offer a free trial or free plan?+

Ada does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Ada made in India?+

No. Ada is developed by Ada in Toronto, Canada, though it is used by Indian businesses.

Who is Ada best suited for?+

Ada suits mid-market, enterprise buyers looking for live chat & chatbot software with workflow automation & integration and ai tools.

What are the best alternatives to Ada?+

Popular alternatives in live chat & chatbot software include Zoho SalesIQ, Freshchat, AiSensy. Use App Advisor's compare tool to see them side by side.

How is Ada deployed?+

Ada is available as a cloud (SaaS) product, with web access.

About Ada

Ada logo

Ada · Toronto, Canada · Founded 2016 · 1 product in our catalogue

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