1. Haptik Platform
Haptik · Mumbai · Live chat & chatbot software · 4.4/5
Conversational AI for enterprises.
On request
Quote-based
Compared with Ada
- Built in India (Mumbai)
Live chat & chatbot software · Alternatives
Best Ada alternatives in India (2027)
Ada is a live chat & chatbot software product from Ada, Toronto, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 4 have a free plan, 10 are built in India, and 4 start cheaper or free.
Quick answer
The closest alternatives to Ada are Haptik Platform (On request), Verloop Chat (On request), Avaamo (On request), Yellow.ai (Free plan · then $0.99/resolution (USD)) and Conversica (On request). Yellow.ai is the top-ranked option with a free plan.
Why businesses look for a Ada alternative
There is no free plan
Ada has no free tier. 4 alternatives do, which lets you test with real data before you pay.
Indian support and GST
Ada is built in Canada. 10 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Ada alternatives compared
Ranked by how closely each product matches Ada's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Ada (current) | On request | No | Web | No | 4.1/5 | — |
| 1 | Haptik Platform | On request | No | Web | Yes | 4.4/5 | |
| 2 |  Verloop Chat | On request | No | Web | Yes | 4.4/5 | |
| 3 |  Avaamo | On request | No | Web | No | 4.1/5 | |
| 4 |  Yellow.ai | Free plan · then $0.99/resolution (USD) | Yes | Web | Yes | 4.4/5 | |
| 5 |  Conversica | On request | No | Web | No | 4/5 | |
| 6 |  Sierra | On request | No | Web | No | 3.9/5 | |
| 7 |  Amelia (SoundHound) | On request | No | Web | No | 4.2/5 | |
| 8 |  ORI | Outcome-based pricing · Consumption fee plus success fee on uplift; no public rates | No | Web | Yes | 4.3/5 | |
| 9 |  Forethought | On request | No | Web | No | 4.1/5 | |
| 10 |  Rezo.ai | Price on request · No public pricing on rezo.ai | No | Web | Yes | 4.3/5 | |
| 11 |  Gnani.ai | On request | No | Web | Yes | 4.1/5 | |
| 12 |  Ushur | On request | No | Web | No | 4/5 | |
| 13 |  Decagon | On request | No | Web | No | 3.9/5 | |
| 14 |  Floatbot | On request | No | Web | No | 3.9/5 | |
| 15 |  Rasa | Free plan | Yes | Web | No | 4.4/5 | |
| 16 |  Chatbase | Free plan | Yes | Web | No | 4.3/5 | |
| 17 |  Nuacem AI | On request | No | Web | Yes | 4.1/5 | |
| 18 |  Vernacular Skit | On request | No | Web | Yes | 4.1/5 | |
| 19 |  Zoho SalesIQ | Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly | Yes | Web | Yes | 4.8/5 | |
| 20 |  Chat360 | On request | No | Web | Yes | 4/5 |
Top 10 Ada alternatives in detail
On request
Quote-based
Compared with Ada
- Built in India (Bengaluru)
3. Avaamo
Avaamo · Los Altos · Live chat & chatbot software · 4.1/5
Conversational AI with Indian founders.
On request
Quote-based
4. Yellow.ai
Yellow.ai · San Mateo · Live chat & chatbot software · 4.4/5
Enterprise conversational AI across chat and voice, built in Bengaluru.
Free plan · then $0.99/resolution (USD)
Free plan available
Compared with Ada
- Has a free plan — Ada does not
- Built in India (San Mateo)
Key features
- Agent builder driven by natural-language prompts
- Omnichannel builder
- Code and pro-code access
- Conversational knowledge base
- Chat and messaging
5. Conversica
Conversica · Foster City · Live chat & chatbot software · 4/5
AI conversation automation.
On request
Quote-based
On request
Quote-based
7. Amelia (SoundHound)
SoundHound AI · Santa Clara · Live chat & chatbot software · 4.2/5
Enterprise conversational AI.
On request
Quote-based
Outcome-based pricing · Consumption fee plus success fee on uplift; no public rates
Quote-based
Compared with Ada
- Built in India (Gurugram)
Key features
- Voice and chat agents from one shared brain
- Turn detection and barge-in
- Mid-call language switching across 10+ Indian languages
- Answers grounded in knowledge base and live CRM data
- In-call payment links, bookings and record updates
9. Forethought
Forethought · San Francisco · Live chat & chatbot software · 4.1/5
Generative AI for support.
On request
Quote-based
Price on request · No public pricing on rezo.ai
Quote-based
Compared with Ada
- Built in India (Noida)
Key features
- Voice and chat virtual agents
- Complaint management and FAQ resolution
- Appointment booking
- Order and request tracking
- Post-call CRM updates and summaries
Ada alternatives by what you need
Cheaper than Ada
Free Ada alternatives
How to choose a Ada alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
Ada alternatives — FAQs
What is the best alternative to Ada in 2027?+
The closest matches to Ada on App Advisor are Haptik Platform (On request), Verloop Chat (On request), Avaamo (On request). They are ranked by how closely their category, pricing model, platforms and target business size match Ada, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Ada?+
Yes. 4 of the 20 alternatives listed have a free plan or are free: Yellow.ai (Free plan · then $0.99/resolution (USD)), Rasa (Free plan), Chatbase (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
Is there an Indian alternative to Ada?+
Yes. 10 alternatives are built in India, including Haptik Platform (On request), Verloop Chat (On request), Yellow.ai (Free plan · then $0.99/resolution (USD)). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Ada vs Haptik Platform: which is better?+
Haptik Platform is the closest match to Ada in our catalogue. Key differences: Built in India (Mumbai). Compare them side by side before you book a demo.
How were these Ada alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category Ada also covers, and Ada's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which Ada alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.
Related alternatives
Haptik Platform alternativesVerloop Chat alternativesAvaamo alternativesYellow.ai alternativesConversica alternativesSierra alternativesAmelia (SoundHound) alternativesORI alternativesForethought alternativesRezo.ai alternativesGnani.ai alternativesUshur alternativesAll live chat & chatbot software alternativesBrowse all alternatives