Channels

by Channels · Miami, United States

Cloud phone system for sales and support teams with call routing, recording and CRM integrations.

Starting price: $24/month billed annually (Plus)
Free trial / plan: Free trial
Deployment: Cloud; Web
App Advisor rating: 3.9; transparency & India fit

What is Channels?

Channels is contact center & cloud telephony from Channels, based in Miami, United States. Cloud phone system for sales and support teams with call routing, recording and CRM integrations.

Contact-centre software runs inbound and outbound calling with IVR, ACD, dialler, recording and agent desktops, increasingly blended with chat and WhatsApp. Cloud telephony providers supply the numbers and minutes; several Indian vendors do both.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.

What works well

+7-day free trial
+Prices published openly on the official pricing page
+Integrations directory on the official site

What to watch out for

−No free plan on the official pricing page
−Prices listed in USD, not Indian rupees

Best suited for: Small business · SMB · Mid-market

Channels at a glance

Analysing Channels — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Channels features

As listed on Channels's official website.

Customer Support
eCommerce
Sales Teams
Remote Work
Fit Channels into your workflow
Contact Us
CrazyCall Inc

What customers say about Channels

Testimonials published on Channels's own website, selected by the vendor. These are not independent reviews.

“Piotr Wieczorek CEO Fly On The Cloud Channels is a no-brainer for customer service. It is as quick to implement as it could be and after the switch, we’ve had less confusion with how to service our customers and keep them happy. Also, amazing customer support!” Source

Channels pricing

Entry price

$24/month billed annually (Plus)

Published subscription pricing, taxes extra

How Channels charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on channels.app.

Channels screenshots

Specifications

Category: Contact center & cloud telephony
Vendor: Channels
Headquarters: Miami, United States
Founded: Not published
Pricing model: Subscription
Starting price: $24/month billed annually (Plus)
Deployment: Cloud
Platforms: Web
Best for: Small business, SMB, Mid-market
Made in India: No

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Channels — frequently asked questions

Where is the Channels login page?+

Channels's login is at https://sso.channels.app/, linked from its official website.

How much does Channels cost?+

Channels publishes its plans at https://www.channels.app/pricing. Check that page for current prices, as plans change.

Does Channels have a free trial?+

Yes. Channels's official site offers a free trial of 7 days.

What is Channels?+

Channels is contact center & cloud telephony by Channels. Cloud phone system for sales and support teams with call routing, recording and CRM integrations.

How much does Channels cost?+

Channels publishes: $24/month billed annually (Plus). Confirm current plans and taxes on the official pricing page.

Does Channels offer a free trial or free plan?+

App Advisor's listing records a free trial for Channels. Confirm the current trial terms on Channels's official site.

Is Channels made in India?+

No. Channels is developed by Channels in Miami, United States.

Who is Channels best suited for?+

Channels suits small business, smb, mid-market buyers looking for contact center & cloud telephony.

What are the best alternatives to Channels?+

Popular alternatives in contact center & cloud telephony include Ozonetel Contact Center, Knowlarity SuperReceptionist, MyOperator Contact Center. Use App Advisor's compare tool to see them side by side.

How is Channels deployed?+

Channels is available as a cloud (SaaS) product, with web access.