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Contact center & cloud telephony · Alternatives
Channels is a contact center & cloud telephony product from Channels, Miami, priced at $24/month billed annually (Plus). We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 0 have a free plan, 11 are built in India.
Quick answer
The closest alternatives to Channels are Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra), injixo (₹800/mo), Ozonetel Kookoo (Pay as you go) and Toll Free India by Servetel (₹1,000/mo). Published prices in this list start at ₹175/month.
Indian support and GST
Channels is built in United States. 11 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
A mobile app
Channels does not list an Android app. 1 alternatives do.
Ranked by how closely each product matches Channels's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Channels (current) | $24/month billed annually (Plus) | No | Web | No | 3.9/5 | — |
| 1 |  Knowlarity SuperReceptionist | ₹1,500/mo | No | Web | Yes | 4.7/5 | |
| 2 |  MyOperator Contact Center | Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra | No | Web | Yes | 4.7/5 | |
| 3 |  injixo | ₹800/mo | No | Web | No | 4.3/5 | |
| 4 |  Ozonetel Kookoo | Pay as you go | No | Web | Yes | 4.4/5 | |
| 5 |  Toll Free India by Servetel | ₹1,000/mo | No | Web | Yes | 4.3/5 | |
| 6 |  Knowlarity API | Pay as you go | No | Web | Yes | 4.4/5 | |
| 7 |  CloudConnect | ₹999/year (PBX plan) | No | Web | Yes | 4.1/5 | |
| 8 |  Talkroute | $19/month (Basic, 1 user; $5 per additional user) | No | Web | No | 3.9/5 | |
| 9 |  C2Perform | Paid plans | No | Web | No | 3.9/5 | |
| 10 |  DialAnyone | Paid plans | No | Web | No | 3.8/5 | |
| 11 |  Exotel Contact Center | $70 · XPrime plan; Exotel's page does not state the billing unit | No | Web | Yes | 4.4/5 | |
| 12 |  Tata Tele Smartflo CC | On request | No | Web | Yes | 4.5/5 | |
| 13 |  Kaleyra Contact Center | On request | No | Web | No | 4.5/5 | |
| 14 |  Callyzer | ₹175/mo | No | Web, Android, iOS | Yes | 4.3/5 | |
| 15 |  Ozonetel Contact Center | From $25/agent/mo (min 3 agents, USD) | No | Web | Yes | 4.7/5 | |
| 16 |  Airtel IQ Contact Center | On request | No | Web | Yes | 4.3/5 | |
| 17 |  Genesys Cloud CX India | On request | No | Web | No | 4.3/5 | |
| 18 |  Avaya Experience Platform | On request | No | Web | No | 4.2/5 | |
| 19 |  Enghouse Interactive | On request | No | Web | No | 4.2/5 | |
| 20 |  Content Guru | On request | No | Web | No | 4.2/5 |
Knowlarity · Gurugram · Contact center & cloud telephony · 4.7/5
Virtual receptionist and IVR.
₹1,500/mo
Free trial
Compared with Channels
Key features
MyOperator · Noida · Contact center & cloud telephony · 4.7/5
Call centre software.
Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra
Free trial
Compared with Channels
Key features
₹800/mo
Free trial
Ozonetel · Hyderabad · Contact center & cloud telephony · 4.4/5
Telephony APIs from Ozonetel.
Pay as you go
Free trial
Compared with Channels
Servetel · New Delhi · Contact center & cloud telephony · 4.3/5
Toll-free numbers.
₹1,000/mo
Free trial
Compared with Channels
Knowlarity · Gurugram · Contact center & cloud telephony · 4.4/5
Cloud telephony APIs.
Pay as you go
Free trial
Compared with Channels
CloudConnect · Contact center & cloud telephony · 4.1/5
DoT-licensed virtual network operator offering cloud PBX, contact centre, voice bots and APIs.
₹999/year (PBX plan)
Free trial
Compared with Channels
Talkroute · Chicago · Contact center & cloud telephony · 3.9/5
Virtual business phone service with call forwarding, business texting and month-to-month billing.
$19/month (Basic, 1 user; $5 per additional user)
Free trial
C2Perform · Roswell · Contact center & cloud telephony · 3.9/5
Contact centre performance management with coaching, quality assurance and learning
Paid plans
Free trial
DialAnyone · Contact center & cloud telephony · 3.8/5
Low-cost international calling from the browser or phone with pay-as-you-go rates
Paid plans
Free trial
The closest matches to Channels on App Advisor are Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra), injixo (₹800/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Channels, then by rating. The best choice depends on your team size and budget.
None of the 20 closest alternatives to Channels has a free plan. Most offer a free trial instead, so ask for one before you commit.
Among alternatives that publish a price, Callyzer starts lowest at ₹175/mo. Prices are read from each vendor's website and exclude GST.
Yes. 11 alternatives are built in India, including Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra), Ozonetel Kookoo (Pay as you go). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Knowlarity SuperReceptionist is the closest match to Channels in our catalogue. Key differences: Built in India (Gurugram). Compare them side by side before you book a demo.
Every product listed sits in contact center & cloud telephony or a category Channels also covers, and Channels's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
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