Chatbase

by Chatbase · Toronto, Canada · Since 2023

Custom ChatGPT for your website.

Live chat & chatbot software AI tools AI chatbotsNewFree plan

Starting price: Free plan
Free trial / plan: Free plan; Start without a card
Deployment: Cloud; Web
App Advisor rating: 4.3; transparency & India fit

What is Chatbase?

Chatbase is live chat & chatbot software from Chatbase, based in Toronto, Canada and has been building software since 2023. Custom ChatGPT for your website.

Live chat and chatbot platforms add chat to websites and apps, automate answers with bots and route conversations to agents across WhatsApp, Instagram and web. Indian conversational-AI vendors are strong in vernacular and voice bots.

A free plan is available, with paid plans for growing teams. Beyond live chat & chatbot software, Chatbase also covers ai tools, ai chatbots.

What works well

+7-day free trial
+Prices published openly on the official pricing page
+Integrations directory on the official site
+States SOC 2, HIPAA compliance

What to watch out for

−No free plan on the official pricing page
−Prices listed in USD, not Indian rupees

Best suited for: Startup · Small business · SMB

Chatbase at a glance

Analysing Chatbase — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Chatbase features

As listed on Chatbase's official website.

Simulations
Regression testing
Traces and observability
Common and edge cases
Salesforce
Zendesk
Freshdesk
Gorgias
Help Scout
HubSpot
Intercom
Odoo

What customers say about Chatbase

Testimonials published on Chatbase's own website, selected by the vendor. These are not independent reviews.

“Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us.” Source

“Before using Chatbase, user inquiries were handled entirely through manual channels such as emails and text-based responses. Since implementing Chatbase, we’ve achieved more consistent responses and reduced repetitive inquiries, allowing our team to focus on higher-value analytical and operational tasks.” Source

“The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years.” Source

Chatbase pricing

Entry price

Free plan

Free plan, paid tiers for more users and features

How Chatbase charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on chatbase.co.

Chatbase screenshots

Specifications

Category: Live chat & chatbot software, AI tools, AI chatbots
Vendor: Chatbase
Headquarters: Toronto, Canada
Founded: 2023
Pricing model: Freemium
Starting price: Free plan
Deployment: Cloud
Platforms: Web
Best for: Startup, Small business, SMB
Made in India: No

₹2,399/mo

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Compare all Chatbase alternatives with pricing →

Chatbase — frequently asked questions

How do I sign up for Chatbase?+

New accounts are created at https://www.chatbase.co/dashboard?next=create-new-chatbot on Chatbase's official site.

How much does Chatbase cost?+

Chatbase publishes its plans at https://www.chatbase.co/pricing. Check that page for current prices, as plans change.

Does Chatbase have a free trial?+

Yes. Chatbase's official site offers a free trial of 7 days.

Is Chatbase secure and compliant?+

Chatbase's official site states SOC 2, HIPAA compliance.

What is Chatbase?+

Chatbase is live chat & chatbot software by Chatbase. Custom ChatGPT for your website.

How much does Chatbase cost?+

Chatbase has a free plan. Check the vendor's pricing page for current plans.

Does Chatbase offer a free trial or free plan?+

Yes — Chatbase offers a free plan you can start with.

Is Chatbase made in India?+

No. Chatbase is developed by Chatbase in Toronto, Canada.

Who is Chatbase best suited for?+

Chatbase suits startup, small business, smb buyers looking for live chat & chatbot software with ai tools and ai chatbots.

What are the best alternatives to Chatbase?+

Popular alternatives in live chat & chatbot software include Zoho SalesIQ, Freshchat, AiSensy. Use App Advisor's compare tool to see them side by side.

How is Chatbase deployed?+

Chatbase is available as a cloud (SaaS) product, with web access.