1. Dialogflow
Google · Mountain View · Live chat & chatbot software · 4.4/5
Google's conversational AI platform.
Free plan
Free plan available
Live chat & chatbot software · Alternatives
Best Chatbase alternatives in India (2026)
Chatbase is a live chat & chatbot software product from Chatbase, Toronto, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 9 have a free plan, 12 are built in India.
Quick answer
The closest alternatives to Chatbase are Dialogflow (Free plan), Rasa (Free plan), Tidio AI (Free plan), Voiceflow (Free plan) and Botsonic by Writesonic (Free plan). Dialogflow is the top-ranked option with a free plan. Published prices in this list start at ₹3,300/month.
Why businesses look for a Chatbase alternative
Indian support and GST
Chatbase is built in Canada. 12 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Chatbase alternatives compared
Ranked by how closely each product matches Chatbase's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Chatbase (current) | Free plan | Yes | Web | No | 4.3/5 | — |
| 1 | Dialogflow | Free plan | Yes | Web | No | 4.4/5 | |
| 2 |  Rasa | Free plan | Yes | Web | No | 4.4/5 | |
| 3 |  Tidio AI | Free plan | Yes | Web | No | 4.4/5 | |
| 4 |  Voiceflow | Free plan | Yes | Web | No | 4.4/5 | |
| 5 |  Botsonic by Writesonic | Free plan | Yes | Web | Yes | 4.4/5 | |
| 6 |  Kommunicate Chat | ₹3,300/mo | No | Web | Yes | 4.6/5 | |
| 7 |  Freshworks Freddy AI | Pay as you go | No | Web | Yes | 4.5/5 | |
| 8 |  Zoho SalesIQ | Free plan | Yes | Web | Yes | 4.8/5 | |
| 9 |  SiteGPT | ₹4,000/mo | No | Web | Yes | 4.4/5 | |
| 10 |  Freshchat | Free plan | Yes | Web | Yes | 4.8/5 | |
| 11 |  Haptik Platform | On request | No | Web | Yes | 4.4/5 | |
| 12 |  Microsoft Copilot Studio | ₹16,000/mo | No | Web | No | 4.3/5 | |
| 13 |  Yellow.ai | On request | No | Web | Yes | 4.4/5 | |
| 14 |  Engati Chat | Free plan | Yes | Web | Yes | 4.7/5 | |
| 15 |  Zendesk AI | Pay as you go | No | Web | No | 4.3/5 | |
| 16 |  SmatBot | Free plan | Yes | Web | Yes | 4.7/5 | |
| 17 |  Intercom Fin | Pay as you go | No | Web | No | 4.3/5 | |
| 18 |  CustomGPT | ₹8,000/mo | No | Web | No | 4.2/5 | |
| 19 |  ORI | On request | No | Web | Yes | 4.3/5 | |
| 20 |  Rezo.ai | On request | No | Web | Yes | 4.3/5 |
Top 10 Chatbase alternatives in detail
Free plan
Free plan available
Compared with Chatbase
- Open source
Free plan
Free plan available
Free plan
Free plan available
5. Botsonic by Writesonic
Writesonic · San Francisco · Live chat & chatbot software · 4.4/5
AI chatbot builder from Writesonic.
Free plan
Free plan available
Compared with Chatbase
- Built in India (San Francisco)
6. Kommunicate Chat
Kommunicate · Bengaluru · Live chat & chatbot software · 4.6/5
AI chatbot builder and live chat.
₹3,300/mo
Free trial
Compared with Chatbase
- No free plan, unlike Chatbase
- Built in India (Bengaluru)
7. Freshworks Freddy AI
Freshworks · San Mateo · Live chat & chatbot software · 4.5/5
AI copilots and agents across Freshworks.
Pay as you go
Free trial
Compared with Chatbase
- No free plan, unlike Chatbase
- Built in India (San Mateo)
8. Zoho SalesIQ
Zoho Corporation · Chennai · Live chat & chatbot software · 4.8/5
Website chat, visitor tracking and chatbots.
Free plan
Free plan available
Compared with Chatbase
- Built in India (Chennai)
9. SiteGPT
SiteGPT · Bengaluru · Live chat & chatbot software · 4.4/5
ChatGPT for websites built in India.
₹4,000/mo
Free trial
Compared with Chatbase
- No free plan, unlike Chatbase
- Built in India (Bengaluru)
10. Freshchat
Freshworks · San Mateo · Live chat & chatbot software · 4.8/5
Messaging and chatbots for support.
Free plan
Free plan available
Compared with Chatbase
- Built in India (San Mateo)
Chatbase alternatives by what you need
Lowest published price
Free Chatbase alternatives
How to choose a Chatbase alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
Chatbase alternatives — FAQs
What is the best alternative to Chatbase in 2026?+
The closest matches to Chatbase on App Advisor are Dialogflow (Free plan), Rasa (Free plan), Tidio AI (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match Chatbase, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Chatbase?+
Yes. 9 of the 20 alternatives listed have a free plan or are free: Dialogflow (Free plan), Rasa (Free plan), Tidio AI (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Chatbase?+
Among alternatives that publish a price, Kommunicate Chat starts lowest at ₹3,300/mo. Dialogflow also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Chatbase?+
Yes. 12 alternatives are built in India, including Botsonic by Writesonic (Free plan), Kommunicate Chat (₹3,300/mo), Freshworks Freddy AI (Pay as you go). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Chatbase vs Dialogflow: which is better?+
Dialogflow is the closest match to Chatbase in our catalogue. Compare them side by side before you book a demo.
How were these Chatbase alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category Chatbase also covers, and Chatbase's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which Chatbase alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.
Related alternatives
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