Free plan
Free plan available
Compared with Chatbase
- Open source
Live chat & chatbot software · Alternatives
Best Chatbase alternatives in India (2027)
Chatbase is a live chat & chatbot software product from Chatbase, Toronto, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 15 have a free plan, 11 are built in India.
Quick answer
The closest alternatives to Chatbase are Rasa (Free plan), Zoho SalesIQ (Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly), Freshchat (Free · paid from $19/agent/mo · Growth plan, billed annually), Yellow.ai (Free plan · then $0.99/resolution (USD)) and Dialogflow (Free plan). Rasa is the top-ranked option with a free plan. Published prices in this list start at ₹3,300/month.
Why businesses look for a Chatbase alternative
Indian support and GST
Chatbase is built in Canada. 11 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Chatbase alternatives compared
Ranked by how closely each product matches Chatbase's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
Top 10 Chatbase alternatives in detail
2. Zoho SalesIQ
Zoho Corporation · Chennai · Live chat & chatbot software · 4.8/5
Website chat, visitor tracking and chatbots.
Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly
Free plan available
Compared with Chatbase
- Built in India (Chennai)
Key features
- Operator chat with routing and transfer
- Canned replies
- File sharing and voice notes
- Chat translation
- Real-time visitor details
3. Freshchat
Freshworks · San Mateo · Live chat & chatbot software · 4.8/5
Messaging and chatbots for support.
Free · paid from $19/agent/mo · Growth plan, billed annually
Free plan available
Compared with Chatbase
- Built in India (San Mateo)
Key features
- Website and in-app chat widget
- WhatsApp with interactive messages
- Instagram DMs, comments, story replies and mentions
- Facebook, SMS, LINE and Apple Messages for Business
- Email inside the same inbox
4. Yellow.ai
Yellow.ai · San Mateo · Live chat & chatbot software · 4.4/5
Enterprise conversational AI across chat and voice, built in Bengaluru.
Free plan · then $0.99/resolution (USD)
Free plan available
Compared with Chatbase
- Built in India (San Mateo)
Key features
- Agent builder driven by natural-language prompts
- Omnichannel builder
- Code and pro-code access
- Conversational knowledge base
- Chat and messaging
5. Dialogflow
Google · Mountain View · Live chat & chatbot software · 4.4/5
Google's conversational AI platform.
Free plan
Free plan available
Free plan
Free plan available
Compared with Chatbase
- Open source
Free plan
Free plan available
8. Haptik Platform
Haptik · Mumbai · Live chat & chatbot software · 4.4/5
Conversational AI for enterprises.
On request
Quote-based
Compared with Chatbase
- No free plan, unlike Chatbase
- Built in India (Mumbai)
Free plan
Free plan available
10. WotNot
WotNot · Ahmedabad · Live chat & chatbot software · 4.4/5
No-code chatbot builder built in Ahmedabad.
Free plan
Free plan available
Compared with Chatbase
- Built in India (Ahmedabad)
Chatbase alternatives by what you need
Lowest published price
Free Chatbase alternatives
Indian alternatives to Chatbase
How to choose a Chatbase alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
Chatbase alternatives — FAQs
What is the best alternative to Chatbase in 2027?+
The closest matches to Chatbase on App Advisor are Rasa (Free plan), Zoho SalesIQ (Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly), Freshchat (Free · paid from $19/agent/mo · Growth plan, billed annually). They are ranked by how closely their category, pricing model, platforms and target business size match Chatbase, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Chatbase?+
Yes. 15 of the 20 alternatives listed have a free plan or are free: Rasa (Free plan), Zoho SalesIQ (Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly), Freshchat (Free · paid from $19/agent/mo · Growth plan, billed annually). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Chatbase?+
Among alternatives that publish a price, Kommunicate Chat starts lowest at From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly. Rasa also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Chatbase?+
Yes. 11 alternatives are built in India, including Zoho SalesIQ (Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly), Freshchat (Free · paid from $19/agent/mo · Growth plan, billed annually), Yellow.ai (Free plan · then $0.99/resolution (USD)). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Chatbase vs Rasa: which is better?+
Rasa is the closest match to Chatbase in our catalogue. Key differences: Open source. Compare them side by side before you book a demo.
How were these Chatbase alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category Chatbase also covers, and Chatbase's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which Chatbase alternative fits?
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