1. Alchemer
Alchemer · Louisville · Survey & customer feedback tools · 4.5/5
Enterprise survey software.
₹4,000/mo
Free trial
Survey & customer feedback tools · Alternatives
Best Customer Thermometer alternatives in India (2026)
Customer Thermometer is a survey & customer feedback tools product from Customer Thermometer Technology Ltd, priced at $49/mo (Jumper, 200 responses). We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 12 have a free plan, 3 are built in India.
Quick answer
The closest alternatives to Customer Thermometer are Alchemer (₹4,000/mo), Retently (₹4,000/mo), Nicereply (₹4,000/mo), Podium (₹25,000/mo) and Reviews.io (₹4,000/mo). Zoho Survey is the top-ranked option with a free plan. Published prices in this list start at ₹4,000/month.
Why businesses look for a Customer Thermometer alternative
There is no free plan
Customer Thermometer has no free tier. 12 alternatives do, which lets you test with real data before you pay.
Indian support and GST
Customer Thermometer is built outside India. 3 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Customer Thermometer alternatives compared
Ranked by how closely each product matches Customer Thermometer's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Customer Thermometer (current) | $49/mo (Jumper, 200 responses) | No | Web | No | 3.9/5 | — |
| 1 | Alchemer | ₹4,000/mo | No | Web | No | 4.5/5 | |
| 2 |  Retently | ₹4,000/mo | No | Web | No | 4.4/5 | |
| 3 |  Nicereply | ₹4,000/mo | No | Web | No | 4.3/5 | |
| 4 |  Podium | ₹25,000/mo | No | Web | No | 4.3/5 | |
| 5 |  Reviews.io | ₹4,000/mo | No | Web | No | 4.3/5 | |
| 6 |  Grade.us | ₹8,000/mo | No | Web | No | 4.3/5 | |
| 7 |  Pollfish | Pay as you go | No | Web | No | 4.2/5 | |
| 8 |  Zoho Survey | Free plan | Yes | Web | Yes | 4.8/5 | |
| 9 |  SurveyMonkey | Free plan | Yes | Web | No | 4.7/5 | |
| 10 |  SurveySparrow | Free plan | Yes | Web | Yes | 4.7/5 | |
| 11 |  Simplesat | $109/mo billed annually (Standard) | No | Web | No | 3.9/5 | |
| 12 |  Delighted | Free plan | Yes | Web | No | 4.5/5 | |
| 13 |  QuestionPro | Free plan | Yes | Web | No | 4.6/5 | |
| 14 |  Hotjar Surveys | Free plan | Yes | Web | No | 4.5/5 | |
| 15 |  Survicate | Free plan | Yes | Web | No | 4.5/5 | |
| 16 |  Trustpilot | Free plan | Yes | Web | No | 4.5/5 | |
| 17 |  Feedback by Reelo | Free plan | Yes | Web | Yes | 4.5/5 | |
| 18 |  Yotpo Reviews | Free plan | Yes | Web | No | 4.4/5 | |
| 19 |  Google Reviews (Business Profile) | Free | Yes | Web | No | 4.4/5 | |
| 20 |  Stamped | Free plan | Yes | Web | No | 4.3/5 |
Top 10 Customer Thermometer alternatives in detail
2. Retently
Retently · Chisinau · Survey & customer feedback tools · 4.4/5
NPS and customer experience.
₹4,000/mo
Free trial
₹4,000/mo
Free trial
4. Podium
Podium · Lehi · Survey & customer feedback tools · 4.3/5
Reviews, messaging and payments for local businesses.
₹25,000/mo
Free trial
5. Reviews.io
Reviews.io · Leicester · Survey & customer feedback tools · 4.3/5
Reviews collection and display.
₹4,000/mo
Free trial
6. Grade.us
Grade.us (Traject) · Boise · Survey & customer feedback tools · 4.3/5
Review management for agencies.
₹8,000/mo
Free trial
7. Pollfish
Pollfish (Prodege) · New York · Survey & customer feedback tools · 4.2/5
Consumer research surveys.
Pay as you go
Free trial
8. Zoho Survey
Zoho Corporation · Chennai · Survey & customer feedback tools · 4.8/5
Surveys with CRM integration.
Free plan
Free plan available
Compared with Customer Thermometer
- Has a free plan — Customer Thermometer does not
- Built in India (Chennai)
9. SurveyMonkey
SurveyMonkey · San Mateo · Survey & customer feedback tools · 4.7/5
Online surveys and market research.
Free plan
Free plan available
Compared with Customer Thermometer
- Has a free plan — Customer Thermometer does not
10. SurveySparrow
SurveySparrow · Chennai · Survey & customer feedback tools · 4.7/5
Conversational surveys and NPS built in Chennai.
Free plan
Free plan available
Compared with Customer Thermometer
- Has a free plan — Customer Thermometer does not
- Built in India (Chennai)
Customer Thermometer alternatives by what you need
Lowest published price
Free Customer Thermometer alternatives
Indian alternatives to Customer Thermometer
How to choose a Customer Thermometer alternative
- Decide whether you need forms or a feedback programme; Google Forms and Typeform cover forms, whereas NPS programmes need distribution and follow-up.
- Check WhatsApp and SMS distribution — email response rates in India are low.
- Look for vernacular survey support if your customers are not English-first.
Customer Thermometer alternatives — FAQs
What is the best alternative to Customer Thermometer in 2026?+
The closest matches to Customer Thermometer on App Advisor are Alchemer (₹4,000/mo), Retently (₹4,000/mo), Nicereply (₹4,000/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Customer Thermometer, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Customer Thermometer?+
Yes. 12 of the 20 alternatives listed have a free plan or are free: Zoho Survey (Free plan), SurveyMonkey (Free plan), SurveySparrow (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Customer Thermometer?+
Among alternatives that publish a price, Alchemer starts lowest at ₹4,000/mo. Zoho Survey also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Customer Thermometer?+
Yes. 3 alternatives are built in India, including Zoho Survey (Free plan), SurveySparrow (Free plan), Feedback by Reelo (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Customer Thermometer vs Alchemer: which is better?+
Alchemer is the closest match to Customer Thermometer in our catalogue. Compare them side by side before you book a demo.
How were these Customer Thermometer alternatives chosen?+
Every product listed sits in survey & customer feedback tools or a category Customer Thermometer also covers, and Customer Thermometer Technology Ltd's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which Customer Thermometer alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.
Related alternatives
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