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Contact center & cloud telephony · Pricing

Exotel Contact Center pricing in India (2027)

Exotel Contact Center has 3 published plans. Below is the full price list exactly as Exotel publishes it, what each plan includes, and the costs people miss when budgeting.

Starting price

$70

XPrime plan; Exotel's page does not state the billing unit

Free plan / trial

Free trial

Via 'Try For Free' sign-up; length not stated

Exotel Contact Center price list

Every price below is quoted from Exotel's official pricing page in US dollars. We never convert or estimate prices.

PlanPriceBillingWhat it adds
XPrime$70—
  • Voice and digital channels
  • Dialers, call routing, voice blaster
  • Quality management, native chat and voice bot
  • Number masking and mobile app
XPro$100—
  • Everything in XPrime
  • Smart universal routing, automated quality management
  • WFM integration, secure co-browsing
  • Agent assist
XTRMTalk to sales—
  • Virtual agents and agent copilot
  • Social media DMs, email and video
  • Customisable reports

Other Exotel Contact Center pricing options

Voice Streaming (Agent Stream)

Contact sales

Excluded from all plans; sold separately

Enterprise deployments

Slab-based

Custom quote

Before you budget for Exotel Contact Center

  • Prices are shown in USD on the Exotel pricing page, with no per-agent or per-month label.
  • GST is not mentioned.
  • Sales: +91-808 8919 888, hello@exotel.com

Is Exotel Contact Center free?

Yes — Exotel Contact Center has a free option. Free trial (Via 'Try For Free' sign-up; length not stated). Paid plans add the rest.

Prices change. Confirm the current price on Exotel's pricing page before you sign.

Exotel Contact Center pricing FAQs

What is Exotel Contact Center pricing in India in 2027?+

Exotel Contact Center has 3 plans: XPrime at $70, XPro at $100, XTRM at Talk to sales. Exotel publishes these prices in US dollars, so your invoice depends on the exchange rate on the billing date.

Is Exotel Contact Center free?+

Yes — Exotel Contact Center has a free option. Free trial (Via 'Try For Free' sign-up; length not stated). Paid plans add the rest.

Does Exotel Contact Center have a free trial?+

Yes — Free trial via sign-up; duration not published. A trial is the cheapest way to test the workflow you actually care about before paying.

What else costs extra on Exotel Contact Center?+

Voice Streaming (Agent Stream) (Contact sales); Enterprise deployments (Slab-based). Add these to any budget before you compare it with another product.

How much does Exotel Contact Center cost?+

Exotel lists XPrime at $70 and XPro at $100, while XTRM is quoted by sales. The page does not say whether the price is per agent per month, so confirm the unit and INR equivalent with sales.

Is GST included in Exotel pricing?+

The Exotel pricing page does not mention GST and shows prices in USD. Indian buyers should expect GST to be added on the final invoice and should confirm this with sales.

Does Exotel offer a free trial?+

Yes. Exotel has a 'Try For Free' sign-up and says you can get started in under 30 minutes. The trial length is not published.

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