featureOS

by Skcript Technologies Pvt Ltd · Chennai, Tamil Nadu · Since 2013

Chennai-built feedback boards, public roadmaps, changelogs and help centre for SaaS product teams.

Product management & roadmapping Travel, transport & ride appsMade in India

Starting price: $60/month; Starter plan, billed monthly; two months free on annual billing
Free trial / plan: Free trial
Deployment: Cloud; Web
App Advisor rating: 4.3; transparency & India fit

What is featureOS?

featureOS is a customer feedback and product communication tool built by Skcript, a Chennai software company that Karthik Kamalakannan founded in 2013. It puts five modules under one login: feedback boards where users post and vote on requests, a roadmap, a changelog for release notes, a knowledge base, and forms and surveys. The company says more than 1,100 teams use it. It suits Indian SaaS startups and product teams selling to global customers who want a public feedback portal on their own domain, without paying for separate tools for each job.

Its strongest area is the feedback loop. Requests can come in from Slack, Intercom, support tickets or email (a feature called Letterbox). AI then merges duplicates, tags posts by product area, sentiment and urgency, and groups raw messages into themes. Jira and Linear sync both ways, so once a ticket ships, the voters can be told through the changelog. Prioritisation uses built-in RICE and value-versus-effort scoring, and the AI can translate changelogs and help articles into more than 21 languages.

There are weaker spots. The public pricing page shows prices only in dollars and lists no INR rate or GST invoice option, so Indian companies pay by card through Stripe. Seats are tight: Starter includes 5 and Business only 15, and each extra seat costs $15 a month. On the security page, featureOS says it follows practices that comply with SOC 2 Type 2, ISO 27001 and PCI DSS, but it does not say it has been formally certified.

Starter is $60 a month for 5 boards, 5 seats and 3 integrations. Growth is $120 a month and adds API access, whitelabelling and user segments. Business is $250 a month with unlimited boards, 15 seats, Salesforce, a dedicated CSM and developer hours. Annual billing gives two months free. Every paid plan has a 30-day trial with no card, plus a 30-day money-back guarantee. A five-person product team can usually start on Starter and move up once it needs API access or more boards.

What works well

+All five modules, including boards, roadmap, changelog, knowledge base and surveys, are on every paid plan
+Two-way sync with Jira and Linear keeps feedback posts tied to engineering tickets
+AI deduplication and theme clustering cut the manual triage of hundreds of requests
+Custom domains, brand colours and removable featureOS branding make the portal look like your own
+30-day free trial with no card required, plus a 30-day money-back guarantee
+More than 20 native integrations, including Slack, Intercom, Zendesk, HubSpot, Freshchat and Zapier
+A native iPhone app lets team members triage, comment on and filter feedback away from the desk

What to watch out for

−Prices are in US dollars only, with no published INR pricing or GST invoice option
−Seat counts are small: 5 on Starter and 15 on Business, and each extra seat costs $15 a month
−API access and whitelabelling start at the $120 Growth plan, not on Starter
−The security page claims practices that comply with SOC 2 and ISO 27001 but does not name formal certifications
−The iPhone app needs iOS 15.1 or later, and the vendor lists no Android app
−Salesforce integration and invoice billing are only on the $250 Business plan

Best suited for: Indian B2B SaaS companies that run a public feedback portal and roadmap for global customers · Product teams already on Jira or Linear who want customer votes linked to tickets · Startups that want a changelog, help centre and feedback board without buying three separate tools

featureOS at a glance

Analysing featureOS — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

featureOS features

Researched from featureOS's official product pages · updated October 2026.

Feedback boards

Public and private boards with SSO
Upvotes, downvotes and vote limits
Email submission through Letterbox, plus guest posts and votes
Duplicate merging and similar-post suggestions
Internal comments, post assignment and canned responses
CSV and API import of existing feedback

Roadmap and prioritisation

Kanban, list and timeline roadmap views
Private and segmented roadmaps
RICE and value-versus-effort scoring
Custom statuses and column names
Feedback posts linked to roadmap cards

Changelog and knowledge base

Branded release notes on a custom domain
Scheduled publishing and private changelogs
Emoji reactions and nudges about updates
Self-serve help centre with search and collections
In-app sideover changelog widget

Theme clustering and trend detection
Auto-tagging by product area, sentiment and urgency
First-draft release notes and help articles
Auto-translation into more than 21 languages
AI survey summaries and knowledge base search

Platform and developer

REST API and native SDKs
Webhooks with event selection
Popup and embed widgets
Sign-in with Google, Apple and GitHub
Removal of featureOS branding

AI capabilities

Merges duplicate feedback and links related threads
Clusters messages into themes and tags posts by sentiment and urgency
Drafts release notes and help articles, and translates them into more than 21 languages

featureOS pricing (USD)

Source

Every edition as published by the vendor · free trial: 30 days on all paid plans, no credit card required. Prices exclude GST unless stated. Full featureOS pricing breakdown

Starter

$60

per month

5 boards, 5 seats, 3 integrations
All five modules, including boards, roadmap, changelog, knowledge base and forms
Custom domain, brand customisation and AI features

Growth

$120

per month

10 boards, 10 seats, 5 integrations
API access and whitelabelling
5 user segments and whitelisted domains

Business

$250

per month

Unlimited boards and integrations, 15 seats
Salesforce integration, API and webhooks
Dedicated CSM, developer hours and invoice billing

Other pricing options & add-ons

Extra seat
Available on all plans
$15/month
Extra board
Starter and Growth
$15/month
Custom pricing
Listed by featureOS as experimental
On request

• Prices are shown in US dollars, with no published INR pricing or GST treatment
• Card payments are taken through Stripe; invoicing is available on Business
• Upgrades are prorated, and downgrades are credited to the account
• 30-day money-back guarantee

Buying for a team? App Advisor can get you a volume quote and any partner discount available.

Integrations, security & India

Integrations

Jira
Linear
Slack
Intercom
Zendesk
ClickUp
Zapier
HubSpot
Salesforce
Azure Active Directory
Freshchat
Help Scout
Crisp
Google Analytics
Webhooks

Security & compliance

Hosted on Amazon Web Services, with Cloudflare in front for caching and DDoS protection
Continuous delta backups, automated backup checks and replication across regions
The production database is behind a firewall and cannot be reached from the internet
Single sign-on for feedback boards, with SSO listed as an add-on on Starter
GDPR compliance page and subprocessor documentation

For Indian businesses

featureOS is built by Skcript, a Chennai company founded in 2013 by Karthik Kamalakannan, with co-founder Swaathi Kakarla and CTO Varun Raj Manoharan
Pricing is published only in US dollars and paid by card through Stripe, so Indian buyers need a card that works for international payments
Invoice-based payment is offered only on the Business plan, which matters for Indian finance teams that need a formal invoice
The AI can translate changelogs and help articles into more than 21 languages

Mobile apps

iOS app

The help centre says the iPhone app is available on all plans, for browsing, creating, voting on and filtering feedback posts. No Android app is listed.

Support, resources & partner network

Support & learning

Help centre at help.featureos.app
Developer API documentation at developers.featureos.app
Public status page at status.featureos.app
Dedicated customer success manager on the Business plan

featureOS Help Centre featureOS API docs featureOS Security

Is featureOS the best choice for you?

Best choice if you are…

Indian B2B SaaS companies that run a public feedback portal and roadmap for global customers
Product teams already on Jira or Linear who want customer votes linked to tickets
Startups that want a changelog, help centre and feedback board without buying three separate tools

Look elsewhere if you are…

Businesses that need INR billing with GST invoices for input tax credit
Large product organisations with dozens of internal users, because per-seat add-ons get expensive above 15 seats
Teams that need a full customer support ticketing desk rather than a feedback tool

Still comparing? Get an unbiased shortlist and demos arranged for free.

Sources (6) · updated October 2026

featureOS screenshots

Specifications

Category: Product management & roadmapping, Travel, transport & ride apps
Vendor: Skcript Technologies Pvt Ltd
Headquarters: Chennai, Tamil Nadu
Founded: 2013
Pricing model: Subscription
Starting price: $60/month (Starter)
Deployment: Cloud
Platforms: Web
Best for: Small business, SMB, Mid-market
Made in India: Yes

Free plan

View

Compare all featureOS alternatives with pricing →

featureOS — frequently asked questions

How much does featureOS cost in India?+

featureOS publishes prices only in US dollars. Starter is $60 a month, Growth is $120 a month and Business is $250 a month. Choosing annual billing gives two months free. There is no separate INR price list, so Indian buyers pay the dollar price by card through Stripe, and the final rupee amount depends on the exchange rate and your bank's forex charges.

Does featureOS charge GST or provide GST invoices?+

featureOS's pricing page does not mention GST or Indian tax invoices. It bills in US dollars through Stripe, and offers invoicing as a payment method only on the $250 Business plan. If your finance team needs a GST-compliant invoice to claim input tax credit, ask featureOS sales before you subscribe, because the public pages do not confirm one.

Is there a free plan or free trial on featureOS?+

featureOS has no free plan, but every paid plan comes with a 30-day free trial that needs no credit card. If you don't subscribe when the trial ends, the account is paused and your data is kept until you pick a plan. Paid subscriptions also carry a 30-day money-back guarantee with a full refund.

What is included in the featureOS Starter plan?+

The featureOS Starter plan costs $60 a month and covers 5 feedback boards, 5 team seats and 3 integrations. All five modules are included: feedback boards, roadmap, changelog, knowledge base and forms, along with brand customisation and AI features. Extra boards and seats cost $15 a month each. API access and whitelabelling need the Growth plan.

featureOS vs Canny: which should an Indian SaaS team pick?+

Both featureOS and Canny cover feedback boards, voting, roadmaps and changelogs. featureOS also includes a knowledge base and surveys on every paid plan, and offers two-way Jira and Linear sync. It is built in Chennai by Skcript, but it still bills in US dollars. Run both trials using your real feedback volume, and compare the cost of the seats your team actually needs.

Does featureOS integrate with Jira, Slack and Intercom?+

Yes. featureOS has native integrations with Jira and Linear (both with two-way sync), Slack, Intercom, Zendesk, ClickUp, HubSpot, Freshchat, Help Scout and Zapier, as well as webhooks and a REST API. Starter allows 3 integrations, Growth allows 5 and Business has no limit. Salesforce integration is only on the Business plan.

Does featureOS have a mobile app?+

featureOS has an iPhone app that is available on all plans and needs iOS 15.1 or later. Team members can use it to browse and create feedback posts, upvote, comment, and filter by status, tag, board, assignee or priority. The vendor does not list an Android app, so Android users work in the mobile browser.

Is customer data safe on featureOS?+

featureOS hosts on Amazon Web Services, keeps its database behind a firewall, runs continuous backups replicated across regions, and uses Cloudflare for DDoS protection. It says its practices comply with SOC 2 Type 2, ISO 27001 and PCI DSS, and it publishes GDPR and subprocessor documents. It does not state formal certification, so ask for audit reports if your customers require them.

How long does it take to set up featureOS?+

A basic featureOS portal with a board, roadmap and changelog can usually go live within a day during the free trial. You connect a custom domain, set brand colours, and add the widget or SDK to your app. Importing old feedback by CSV or API, and setting up Jira or Linear sync, adds a few more days depending on your data.

What AI features does featureOS offer?+

featureOS uses AI to merge duplicate requests, cluster raw messages into themes, and tag posts by product area, sentiment and urgency. It also writes first drafts of release notes and help articles, summarises survey answers, powers knowledge base search, and translates changelogs and help docs into more than 21 languages. The pricing page lists AI features from the Starter plan upward.

How much does featureOS cost?+

featureOS publishes its plans at https://featureos.com/pricing. Check that page for current prices, as plans change.

Does featureOS have a free trial?+

Yes. featureOS's official site offers a free trial of 30 days.

What is featureOS?+

featureOS is product management & roadmapping by Skcript Technologies Pvt Ltd, an Indian company from Chennai. Chennai-built feedback boards, public roadmaps, changelogs and help centre for SaaS product teams.

How much does featureOS cost?+

Skcript Technologies Pvt Ltd publishes: $60/month (Starter). Confirm current plans and taxes on the official pricing page.

Does featureOS offer a free trial or free plan?+

App Advisor's listing records a free trial for featureOS. Confirm the current trial terms on Skcript Technologies Pvt Ltd's official site.

Is featureOS made in India?+

Yes. featureOS is built by Skcript Technologies Pvt Ltd, headquartered in Chennai, Tamil Nadu.

Who is featureOS best suited for?+

featureOS suits small business, smb, mid-market buyers looking for product management & roadmapping with travel, transport & ride apps.

What are the best alternatives to featureOS?+

Popular alternatives in product management & roadmapping include Zoho People, Mixpanel, Amplitude. Use App Advisor's compare tool to see them side by side.

How is featureOS deployed?+

featureOS is available as a cloud (SaaS) product, with web access.