Freshworks Freddy AI

by Freshworks · San Mateo, California · Since 2010

AI copilots and agents across Freshworks.

Live chat & chatbot software AI toolsAI poweredMade in India

Starting price: Pay as you go
Free trial / plan: Free trial
Deployment: Cloud; Web
App Advisor rating: 4.5; transparency & India fit

What is Freshworks Freddy AI?

Freshworks Freddy AI is live chat & chatbot software from Freshworks, an Indian company headquartered in San Mateo, California and has been building software since 2010. AI copilots and agents across Freshworks.

Live chat and chatbot platforms add chat to websites and apps, automate answers with bots and route conversations to agents across WhatsApp, Instagram and web. Indian conversational-AI vendors are strong in vernacular and voice bots.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond live chat & chatbot software, Freshworks Freddy AI also covers ai tools. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.

What works well

+Built in India with GST-ready workflows and local support hours
+16 years in business — a mature, stable product
+Covers more than one software category, reducing the number of tools you run

What to watch out for

−No permanently free plan

Best suited for: Small business · SMB · Mid-market

AI analysis of Freshworks Freddy AI

Analysing Freshworks Freddy AI — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Freshworks Freddy AI features

Category-standard capabilities plus what Freshworks Freddy AI adds. Verify depth in a demo.

Website and in-app chat widget
AI chatbots trained on your content
WhatsApp, Instagram and Messenger channels
Shared team inbox
Proactive messages and triggers
Vernacular and voice bots
Handoff to agents and ticketing
Analytics
AI-assisted workflows and suggestions
INR pricing and India-based support

Freshworks Freddy AI pricing

Entry price

Pay as you go

Published subscription pricing, taxes extra

How Freshworks Freddy AI charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on freshworks.com.

Specifications

Category: Live chat & chatbot software, AI tools
Vendor: Freshworks
Headquarters: San Mateo, California
Founded: 2010
Pricing model: Subscription
Starting price: Pay as you go
Deployment: Cloud
Platforms: Web
Best for: Small business, SMB, Mid-market
Made in India: Yes

Pay as you go

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Freshworks Freddy AI — frequently asked questions

What is Freshworks Freddy AI?+

Freshworks Freddy AI is live chat & chatbot software by Freshworks, an Indian company from San Mateo. AI copilots and agents across Freshworks.

How much does Freshworks Freddy AI cost?+

Freshworks Freddy AI does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Freshworks Freddy AI offer a free trial or free plan?+

Freshworks Freddy AI typically offers a free trial before you commit to a paid plan.

Is Freshworks Freddy AI made in India?+

Yes. Freshworks Freddy AI is built by Freshworks, headquartered in San Mateo, California.

Who is Freshworks Freddy AI best suited for?+

Freshworks Freddy AI suits small business, smb, mid-market buyers looking for live chat & chatbot software with ai tools.

What are the best alternatives to Freshworks Freddy AI?+

Popular alternatives in live chat & chatbot software include Zoho SalesIQ, Freshchat, AiSensy. Use App Advisor's compare tool to see them side by side.

How is Freshworks Freddy AI deployed?+

Freshworks Freddy AI is available as a cloud (SaaS) product, with web access.