1. Kommunicate Chat
Kommunicate · Bengaluru · Live chat & chatbot software · 4.6/5
AI chatbot builder and live chat.
₹3,300/mo
Free trial
Live chat & chatbot software · Alternatives
Best Freshworks Freddy AI alternatives in India (2026)
Freshworks Freddy AI is a live chat & chatbot software product from Freshworks, San Mateo, priced at Pay as you go. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 6 have a free plan, 10 are built in India.
Quick answer
The closest alternatives to Freshworks Freddy AI are Kommunicate Chat (₹3,300/mo), SiteGPT (₹4,000/mo), Microsoft Copilot Studio (₹16,000/mo), Zendesk AI (Pay as you go) and Intercom Fin (Pay as you go). Botsonic by Writesonic is the top-ranked option with a free plan. Published prices in this list start at ₹3,300/month.
Why businesses look for a Freshworks Freddy AI alternative
There is no free plan
Freshworks Freddy AI has no free tier. 6 alternatives do, which lets you test with real data before you pay.
Freshworks Freddy AI alternatives compared
Ranked by how closely each product matches Freshworks Freddy AI's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Freshworks Freddy AI (current) | Pay as you go | No | Web | Yes | 4.5/5 | — |
| 1 | Kommunicate Chat | ₹3,300/mo | No | Web | Yes | 4.6/5 | |
| 2 |  SiteGPT | ₹4,000/mo | No | Web | Yes | 4.4/5 | |
| 3 |  Microsoft Copilot Studio | ₹16,000/mo | No | Web | No | 4.3/5 | |
| 4 |  Zendesk AI | Pay as you go | No | Web | No | 4.3/5 | |
| 5 |  Intercom Fin | Pay as you go | No | Web | No | 4.3/5 | |
| 6 |  CustomGPT | ₹8,000/mo | No | Web | No | 4.2/5 | |
| 7 |  Haptik Platform | On request | No | Web | Yes | 4.4/5 | |
| 8 |  Yellow.ai | On request | No | Web | Yes | 4.4/5 | |
| 9 |  Social Intents | $29/month (Lite, 1 seat) | No | Web | No | 3.9/5 | |
| 10 |  ORI | On request | No | Web | Yes | 4.3/5 | |
| 11 |  Rezo.ai | On request | No | Web | Yes | 4.3/5 | |
| 12 |  Botsonic by Writesonic | Free plan | Yes | Web | Yes | 4.4/5 | |
| 13 |  Gupshup Bot Builder | Pay as you go | No | Web | Yes | 4.7/5 | |
| 14 |  Tars | ₹8,000/mo | No | Web | Yes | 4.6/5 | |
| 15 |  Dialogflow | Free plan | Yes | Web | No | 4.4/5 | |
| 16 |  Rasa | Free plan | Yes | Web | No | 4.4/5 | |
| 17 |  Tidio AI | Free plan | Yes | Web | No | 4.4/5 | |
| 18 |  Voiceflow | Free plan | Yes | Web | No | 4.4/5 | |
| 19 |  Chatbase | Free plan | Yes | Web | No | 4.3/5 | |
| 20 |  Gnani.ai | On request | No | Web | Yes | 4.1/5 |
Top 10 Freshworks Freddy AI alternatives in detail
2. SiteGPT
SiteGPT · Bengaluru · Live chat & chatbot software · 4.4/5
ChatGPT for websites built in India.
₹4,000/mo
Free trial
3. Microsoft Copilot Studio
Microsoft · Redmond · Live chat & chatbot software · 4.3/5
Build custom copilots and bots.
₹16,000/mo
Free trial
Pay as you go
Free trial
5. Intercom Fin
Intercom · San Francisco · Live chat & chatbot software · 4.3/5
AI agent for customer service.
Pay as you go
Free trial
6. CustomGPT
CustomGPT · Los Angeles · Live chat & chatbot software · 4.2/5
Business chatbots from your content.
₹8,000/mo
Free trial
7. Haptik Platform
Haptik · Mumbai · Live chat & chatbot software · 4.4/5
Conversational AI for enterprises.
On request
Quote-based
8. Yellow.ai
Yellow.ai · San Mateo · Live chat & chatbot software · 4.4/5
Enterprise conversational AI across chat and voice, built in Bengaluru.
On request
Quote-based
9. Social Intents
Social Intents · Live chat & chatbot software · 3.9/5
Website chat and AI chatbot that lets agents reply from Microsoft Teams, Slack or Google Chat.
$29/month (Lite, 1 seat)
Free trial
10. ORI
ORI · Gurugram · Live chat & chatbot software · 4.3/5
Conversational AI for sales and support.
On request
Quote-based
Freshworks Freddy AI alternatives by what you need
Lowest published price
Free Freshworks Freddy AI alternatives
Indian alternatives to Freshworks Freddy AI
How to choose a Freshworks Freddy AI alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
Freshworks Freddy AI alternatives — FAQs
What is the best alternative to Freshworks Freddy AI in 2026?+
The closest matches to Freshworks Freddy AI on App Advisor are Kommunicate Chat (₹3,300/mo), SiteGPT (₹4,000/mo), Microsoft Copilot Studio (₹16,000/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Freshworks Freddy AI, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Freshworks Freddy AI?+
Yes. 6 of the 20 alternatives listed have a free plan or are free: Botsonic by Writesonic (Free plan), Dialogflow (Free plan), Rasa (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Freshworks Freddy AI?+
Among alternatives that publish a price, Kommunicate Chat starts lowest at ₹3,300/mo. Botsonic by Writesonic also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Freshworks Freddy AI?+
Yes. 10 alternatives are built in India, including Kommunicate Chat (₹3,300/mo), SiteGPT (₹4,000/mo), Haptik Platform (On request). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Freshworks Freddy AI vs Kommunicate Chat: which is better?+
Kommunicate Chat is the closest match to Freshworks Freddy AI in our catalogue. Compare them side by side before you book a demo.
How were these Freshworks Freddy AI alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category Freshworks Freddy AI also covers, and Freshworks's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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