Free, independent software advice for Indian businesses
For software companies: reach Indian businesses ready to buy
Live chat & chatbot software · Alternatives
Freshworks Freddy AI is a live chat & chatbot software product from Freshworks, San Mateo, priced at Pay as you go. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 5 have a free plan, 8 are built in India.
Quick answer
The closest alternatives to Freshworks Freddy AI are Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), SiteGPT (₹4,000/mo), Microsoft Copilot Studio (₹16,000/mo), Zendesk AI (Pay as you go) and Intercom Fin (Pay as you go). Botsonic by Writesonic is the top-ranked option with a free plan. Published prices in this list start at ₹1,600/month.
There is no free plan
Freshworks Freddy AI has no free tier. 5 alternatives do, which lets you test with real data before you pay.
Ranked by how closely each product matches Freshworks Freddy AI's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Freshworks Freddy AI (current) | Pay as you go | No | Web | Yes | 4.5/5 | — |
| 1 |  Kommunicate Chat | From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly | No | Web | Yes | 4.6/5 | |
| 2 |  SiteGPT | ₹4,000/mo | No | Web | Yes | 4.4/5 | |
| 3 |  Microsoft Copilot Studio | ₹16,000/mo | No | Web | No | 4.3/5 | |
| 4 |  Zendesk AI | Pay as you go | No | Web | No | 4.3/5 | |
| 5 |  Intercom Fin | Pay as you go | No | Web | No | 4.3/5 | |
| 6 |  CustomGPT | ₹8,000/mo | No | Web | No | 4.2/5 | |
| 7 |  Social Intents | $29/month (Lite, 1 seat) | No | Web | No | 3.9/5 | |
| 8 |  Botsonic by Writesonic | Free plan | Yes | Web | Yes | 4.4/5 | |
| 9 |  Dialogflow | Free plan | Yes | Web | No | 4.4/5 | |
| 10 |  Tidio AI | Free plan | Yes | Web | No | 4.4/5 | |
| 11 |  Voiceflow | Free plan | Yes | Web | No | 4.4/5 | |
| 12 |  Gnani.ai | On request | No | Web | Yes | 4.1/5 | |
| 13 |  Amelia (SoundHound) | On request | No | Web | No | 4.2/5 | |
| 14 |  Tars | $499 · per month for Premium; yearly billing advertised at 17% off | No | Web | Yes | 4.6/5 | |
| 15 |  Forethought | On request | No | Web | No | 4.1/5 | |
| 16 |  LiveChat | ₹1,600/mo | No | Web | No | 4.5/5 | |
| 17 |  Olark | ₹2,400/mo | No | Web | No | 4.4/5 | |
| 18 |  Haptik Platform | On request | No | Web | Yes | 4.4/5 | |
| 19 |  Yellow.ai | Free plan · then $0.99/resolution (USD) | Yes | Web | Yes | 4.4/5 | |
| 20 |  Verloop Chat | On request | No | Web | Yes | 4.4/5 |
Kommunicate · Bengaluru · Live chat & chatbot software · 4.6/5
AI chatbot builder and live chat.
From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly
Free trial
Key features
SiteGPT · Bengaluru · Live chat & chatbot software · 4.4/5
ChatGPT for websites built in India.
₹4,000/mo
Free trial
Microsoft · Redmond · Live chat & chatbot software · 4.3/5
Build custom copilots and bots.
₹16,000/mo
Free trial
Pay as you go
Free trial
Intercom · San Francisco · Live chat & chatbot software · 4.3/5
AI agent for customer service.
Pay as you go
Free trial
CustomGPT · Los Angeles · Live chat & chatbot software · 4.2/5
Business chatbots from your content.
₹8,000/mo
Free trial
Social Intents · Live chat & chatbot software · 3.9/5
Website chat and AI chatbot that lets agents reply from Microsoft Teams, Slack or Google Chat.
$29/month (Lite, 1 seat)
Free trial
Writesonic · San Francisco · Live chat & chatbot software · 4.4/5
AI chatbot builder from Writesonic.
Free plan
Free plan available
Compared with Freshworks Freddy AI
Google · Mountain View · Live chat & chatbot software · 4.4/5
Google's conversational AI platform.
Free plan
Free plan available
Compared with Freshworks Freddy AI
Free plan
Free plan available
Compared with Freshworks Freddy AI
The closest matches to Freshworks Freddy AI on App Advisor are Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), SiteGPT (₹4,000/mo), Microsoft Copilot Studio (₹16,000/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Freshworks Freddy AI, then by rating. The best choice depends on your team size and budget.
Yes. 5 of the 20 alternatives listed have a free plan or are free: Botsonic by Writesonic (Free plan), Dialogflow (Free plan), Tidio AI (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
Among alternatives that publish a price, LiveChat starts lowest at ₹1,600/mo. Botsonic by Writesonic also has a free plan. Prices are read from each vendor's website and exclude GST.
Yes. 8 alternatives are built in India, including Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), SiteGPT (₹4,000/mo), Botsonic by Writesonic (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Kommunicate Chat is the closest match to Freshworks Freddy AI in our catalogue. Compare them side by side before you book a demo.
Every product listed sits in live chat & chatbot software or a category Freshworks Freddy AI also covers, and Freshworks's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Tell us your team size and budget and we'll send a shortlist of three.
