RecommendedMade in India
Starts at
₹1,500/mo
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.3
- transparency & India fit
What is Genesys Cloud CX India?
Genesys Cloud CX India is contact center & cloud telephony from Genesys, based in Menlo Park, United States and has been building software since 1990. Genesys in India.
Contact-centre software runs inbound and outbound calling with IVR, ACD, dialler, recording and agent desktops, increasingly blended with chat and WhatsApp. Cloud telephony providers supply the numbers and minutes; several Indian vendors do both.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.
What works well
- +36 years in business — a mature, stable product
What to watch out for
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Mid-market · Enterprise
AI analysis of Genesys Cloud CX India
Analysing Genesys Cloud CX India — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Genesys Cloud CX India features
Category-standard capabilities plus what Genesys Cloud CX India adds. Verify depth in a demo.
- IVR and ACD routing
- Virtual and toll-free numbers
- Predictive and progressive diallers
- Call recording and QA
- Omnichannel agent desktop
- CRM screen-pop
- Workforce management
- Real-time dashboards
Genesys Cloud CX India pricing
Entry price
On request
Quoted per organisation after a discovery call
How Genesys Cloud CX India charges. Genesys prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on genesys.com.
Specifications
- Category
- Contact center & cloud telephony
- Vendor
- Genesys
- Headquarters
- Menlo Park, United States
- Founded
- 1990
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- No
More software like Genesys Cloud CX India
Alternatives, the same vendor's other products and India-first picks.
Compare all Genesys Cloud CX India alternatives with pricing →
Genesys Cloud CX India — frequently asked questions
What is Genesys Cloud CX India?+
Genesys Cloud CX India is contact center & cloud telephony by Genesys. Genesys in India.
How much does Genesys Cloud CX India cost?+
Genesys Cloud CX India does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does Genesys Cloud CX India offer a free trial or free plan?+
Genesys Cloud CX India does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is Genesys Cloud CX India made in India?+
No. Genesys Cloud CX India is developed by Genesys in Menlo Park, United States, though it is used by Indian businesses.
Who is Genesys Cloud CX India best suited for?+
Genesys Cloud CX India suits mid-market, enterprise buyers looking for contact center & cloud telephony.
What are the best alternatives to Genesys Cloud CX India?+
Popular alternatives in contact center & cloud telephony include Ozonetel Contact Center, Knowlarity SuperReceptionist, MyOperator Contact Center. Use App Advisor's compare tool to see them side by side.
How is Genesys Cloud CX India deployed?+
Genesys Cloud CX India is available as a cloud (SaaS) product, with web access.
About Genesys
Genesys · Menlo Park, United States · Founded 1990 · 2 products in our catalogue
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