Made in IndiaFree plan
Starts at
Free plan
Medallia
by Medallia · San Francisco, United States · Since 2001
Enterprise customer and employee experience.
Survey & customer feedback toolsEnterprise ready
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.3
- transparency & India fit
What is Medallia?
Medallia is survey & customer feedback tools from Medallia, based in San Francisco, United States and has been building software since 2001. Enterprise customer and employee experience.
Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.
What works well
- +25 years in business — a mature, stable product
What to watch out for
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Mid-market · Enterprise
AI analysis of Medallia
Analysing Medallia — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Medallia features
Category-standard capabilities plus what Medallia adds. Verify depth in a demo.
- Survey builder with logic
- NPS, CSAT and CES templates
- Multi-channel distribution (email, WhatsApp, SMS, QR)
- Employee engagement pulses
- Text analytics and sentiment
- Review generation for Google and marketplaces
- Closed-loop ticketing
- Dashboards and benchmarks
Medallia pricing
Entry price
On request
Quoted per organisation after a discovery call
How Medallia charges. Medallia prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on medallia.com.
Specifications
- Category
- Survey & customer feedback tools
- Vendor
- Medallia
- Headquarters
- San Francisco, United States
- Founded
- 2001
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- No
More software like Medallia
Alternatives, the same vendor's other products and India-first picks.
Compare all Medallia alternatives with pricing →
Medallia — frequently asked questions
What is Medallia?+
Medallia is survey & customer feedback tools by Medallia. Enterprise customer and employee experience.
How much does Medallia cost?+
Medallia does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does Medallia offer a free trial or free plan?+
Medallia does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is Medallia made in India?+
No. Medallia is developed by Medallia in San Francisco, United States, though it is used by Indian businesses.
Who is Medallia best suited for?+
Medallia suits mid-market, enterprise buyers looking for survey & customer feedback tools.
What are the best alternatives to Medallia?+
Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.
How is Medallia deployed?+
Medallia is available as a cloud (SaaS) product, with web access.
About Medallia
Medallia · San Francisco, United States · Founded 2001 · 2 products in our catalogue
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