1. Qualtrics
Qualtrics · Provo · Survey & customer feedback tools · 4.3/5
Enterprise experience management.
On request
Quote-based
Survey & customer feedback tools · Alternatives
Best Medallia alternatives in India (2026)
Medallia is a survey & customer feedback tools product from Medallia, San Francisco, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 7 have a free plan, 2 are built in India, and 9 start cheaper or free.
Quick answer
The closest alternatives to Medallia are Qualtrics (On request), AskNicely (On request), GetFeedback (On request), Birdeye (On request) and Feefo (On request). Zoho Survey is the top-ranked option with a free plan. Published prices in this list start at ₹4,000/month.
Why businesses look for a Medallia alternative
The price isn't published
Medallia quotes Medallia per organisation. 2 of the 20 alternatives below publish a starting price, so you can budget before a sales call.
There is no free plan
Medallia has no free tier. 7 alternatives do, which lets you test with real data before you pay.
Indian support and GST
Medallia is built in United States. 2 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Medallia alternatives compared
Ranked by how closely each product matches Medallia's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Medallia (current) | On request | No | Web | No | 4.3/5 | — |
| 1 | Qualtrics | On request | No | Web | No | 4.3/5 | |
| 2 |  AskNicely | On request | No | Web | No | 4.2/5 | |
| 3 |  GetFeedback | On request | No | Web | No | 4.1/5 | |
| 4 |  Birdeye | On request | No | Web | No | 4.1/5 | |
| 5 |  Feefo | On request | No | Web | No | 4.1/5 | |
| 6 |  ReviewTrackers | On request | No | Web | No | 4/5 | |
| 7 |  UserVoice | On request | No | Web | No | 4/5 | |
| 8 |  Wonderflow | On request | No | Web | No | 4/5 | |
| 9 |  Momentive (SurveyMonkey Enterprise) | On request | No | Web | No | 4/5 | |
| 10 |  UserTesting | On request | No | Web | No | 4/5 | |
| 11 |  Usabilla (Momentive) | On request | No | Web | No | 4/5 | |
| 12 |  Zoho Survey | Free plan | Yes | Web | Yes | 4.8/5 | |
| 13 |  SurveyMonkey | Free plan | Yes | Web | No | 4.7/5 | |
| 14 |  SurveySparrow | Free plan | Yes | Web | Yes | 4.7/5 | |
| 15 |  Alchemer | ₹4,000/mo | No | Web | No | 4.5/5 | |
| 16 |  Retently | ₹4,000/mo | No | Web | No | 4.4/5 | |
| 17 |  Delighted | Free plan | Yes | Web | No | 4.5/5 | |
| 18 |  QuestionPro | Free plan | Yes | Web | No | 4.6/5 | |
| 19 |  Hotjar Surveys | Free plan | Yes | Web | No | 4.5/5 | |
| 20 |  Survicate | Free plan | Yes | Web | No | 4.5/5 |
Top 10 Medallia alternatives in detail
On request
Quote-based
3. GetFeedback
Momentive · San Mateo · Survey & customer feedback tools · 4.1/5
CX surveys for Salesforce.
On request
Quote-based
4. Birdeye
Birdeye · Palo Alto · Survey & customer feedback tools · 4.1/5
Reviews and reputation management with Indian founders.
On request
Quote-based
On request
Quote-based
6. ReviewTrackers
ReviewTrackers · Chicago · Survey & customer feedback tools · 4/5
Review monitoring and insights.
On request
Quote-based
7. UserVoice
UserVoice · San Francisco · Survey & customer feedback tools · 4/5
Product feedback management.
On request
Quote-based
8. Wonderflow
Wonderflow · Amsterdam · Survey & customer feedback tools · 4/5
Review analytics for consumer brands.
On request
Quote-based
9. Momentive (SurveyMonkey Enterprise)
SurveyMonkey · San Mateo · Survey & customer feedback tools · 4/5
Enterprise survey platform.
On request
Quote-based
10. UserTesting
UserTesting · San Francisco · Survey & customer feedback tools · 4/5
Remote user research videos.
On request
Quote-based
Medallia alternatives by what you need
Cheaper than Medallia
Free Medallia alternatives
Indian alternatives to Medallia
How to choose a Medallia alternative
- Decide whether you need forms or a feedback programme; Google Forms and Typeform cover forms, whereas NPS programmes need distribution and follow-up.
- Check WhatsApp and SMS distribution — email response rates in India are low.
- Look for vernacular survey support if your customers are not English-first.
Medallia alternatives — FAQs
What is the best alternative to Medallia in 2026?+
The closest matches to Medallia on App Advisor are Qualtrics (On request), AskNicely (On request), GetFeedback (On request). They are ranked by how closely their category, pricing model, platforms and target business size match Medallia, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Medallia?+
Yes. 7 of the 20 alternatives listed have a free plan or are free: Zoho Survey (Free plan), SurveyMonkey (Free plan), SurveySparrow (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Medallia?+
Among alternatives that publish a price, Alchemer starts lowest at ₹4,000/mo. Zoho Survey also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Medallia?+
Yes. 2 alternatives are built in India, including Zoho Survey (Free plan), SurveySparrow (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Medallia vs Qualtrics: which is better?+
Qualtrics is the closest match to Medallia in our catalogue. Compare them side by side before you book a demo.
How were these Medallia alternatives chosen?+
Every product listed sits in survey & customer feedback tools or a category Medallia also covers, and Medallia's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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Related alternatives
Qualtrics alternativesAskNicely alternativesGetFeedback alternativesBirdeye alternativesFeefo alternativesReviewTrackers alternativesUserVoice alternativesWonderflow alternativesMomentive (SurveyMonkey Enterprise) alternativesUserTesting alternativesUsabilla (Momentive) alternativesZoho Survey alternativesAll survey & customer feedback tools alternativesBrowse all alternatives