Observe.AI

by Observe.AI · San Francisco, United States · Since 2017

Contact centre AI with Bengaluru roots.

Live chat & chatbot software AI tools AI voice agentsAI powered

Starting price: On request; Ask for a quote
Free trial / plan: Not advertised
Deployment: Cloud; Web
App Advisor rating: 3.9; transparency & India fit

What is Observe.AI?

Observe.AI is live chat & chatbot software from Observe.AI, based in San Francisco, United States and has been building software since 2017. Contact centre AI with Bengaluru roots.

Live chat and chatbot platforms add chat to websites and apps, automate answers with bots and route conversations to agents across WhatsApp, Instagram and web. Indian conversational-AI vendors are strong in vernacular and voice bots.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond live chat & chatbot software, Observe.AI also covers ai tools, ai voice agents.

What works well

+Integrations directory on the official site

What to watch out for

−Pricing is not published — expect a sales conversation before you see costs
−No permanently free plan
−Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Mid-market · Enterprise

Observe.AI at a glance

Analysing Observe.AI — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Observe.AI features

Category-standard capabilities plus what Observe.AI adds. Verify depth in a demo.

Website and in-app chat widget
AI chatbots trained on your content
WhatsApp, Instagram and Messenger channels
Shared team inbox
Proactive messages and triggers
Vernacular and voice bots
Handoff to agents and ticketing
Analytics
AI-assisted workflows and suggestions

Observe.AI pricing

Entry price

On request

Quoted per organisation after a discovery call

How Observe.AI charges. Observe.AI prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on observe.ai.

Observe.AI screenshots

Specifications

Category: Live chat & chatbot software, AI tools, AI voice agents
Vendor: Observe.AI
Headquarters: San Francisco, United States
Founded: 2017
Pricing model: Quote-based
Starting price: On request
Deployment: Cloud
Platforms: Web
Best for: Mid-market, Enterprise
Made in India: No

₹2,399/mo

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Compare all Observe.AI alternatives with pricing →

Observe.AI — frequently asked questions

What is Observe.AI?+

Observe.AI is live chat & chatbot software by Observe.AI. Contact centre AI with Bengaluru roots.

How much does Observe.AI cost?+

Observe.AI is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Observe.AI offer a free trial or free plan?+

Observe.AI does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Observe.AI made in India?+

No. Observe.AI is developed by Observe.AI in San Francisco, United States.

Who is Observe.AI best suited for?+

Observe.AI suits mid-market, enterprise buyers looking for live chat & chatbot software with ai tools and ai voice agents.

What are the best alternatives to Observe.AI?+

Popular alternatives in live chat & chatbot software include Zoho SalesIQ, Freshchat, AiSensy. Use App Advisor's compare tool to see them side by side.

How is Observe.AI deployed?+

Observe.AI is available as a cloud (SaaS) product, with web access.