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Observe.AI

by Observe.AI · San Francisco, United States · Since 2017

Contact centre AI with Bengaluru roots.

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Starting price
On request
Ask for a quote
Free trial / plan
Not advertised
Deployment
Cloud
Web
App Advisor rating
3.9
transparency & India fit

What is Observe.AI?

Observe.AI is live chat & chatbot software from Observe.AI, based in San Francisco, United States and has been building software since 2017. Contact centre AI with Bengaluru roots.

Live chat and chatbot platforms add chat to websites and apps, automate answers with bots and route conversations to agents across WhatsApp, Instagram and web. Indian conversational-AI vendors are strong in vernacular and voice bots.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond live chat & chatbot software, Observe.AI also covers ai tools.

What works well

  • +Covers more than one software category, reducing the number of tools you run

What to watch out for

  • Pricing is not published — expect a sales conversation before you see costs
  • No permanently free plan
  • Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Mid-market · Enterprise

AI analysis of Observe.AI

Analysing Observe.AI — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Observe.AI features

Category-standard capabilities plus what Observe.AI adds. Verify depth in a demo.

  • Website and in-app chat widget
  • AI chatbots trained on your content
  • WhatsApp, Instagram and Messenger channels
  • Shared team inbox
  • Proactive messages and triggers
  • Vernacular and voice bots
  • Handoff to agents and ticketing
  • Analytics
  • AI-assisted workflows and suggestions

Observe.AI pricing

Entry price

On request

Quoted per organisation after a discovery call

How Observe.AI charges. Observe.AI prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on observe.ai.

Specifications

Category
Live chat & chatbot software, AI tools
Vendor
Observe.AI
Headquarters
San Francisco, United States
Founded
2017
Pricing model
Quote-based
Starting price
On request
Deployment
Cloud
Platforms
Web
Best for
Mid-market, Enterprise
Made in India
No

More software like Observe.AI

Alternatives, the same vendor's other products and India-first picks.

Compare all Observe.AI alternatives with pricing →

Observe.AI — frequently asked questions

What is Observe.AI?+

Observe.AI is live chat & chatbot software by Observe.AI. Contact centre AI with Bengaluru roots.

How much does Observe.AI cost?+

Observe.AI does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Observe.AI offer a free trial or free plan?+

Observe.AI does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Observe.AI made in India?+

No. Observe.AI is developed by Observe.AI in San Francisco, United States, though it is used by Indian businesses.

Who is Observe.AI best suited for?+

Observe.AI suits mid-market, enterprise buyers looking for live chat & chatbot software with ai tools.

What are the best alternatives to Observe.AI?+

Popular alternatives in live chat & chatbot software include Zoho SalesIQ, Freshchat, AiSensy. Use App Advisor's compare tool to see them side by side.

How is Observe.AI deployed?+

Observe.AI is available as a cloud (SaaS) product, with web access.

About Observe.AI

Observe.AI logo

Observe.AI · San Francisco, United States · Founded 2017 · 1 product in our catalogue

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