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Live chat & chatbot software · Alternatives
Observe.AI is a live chat & chatbot software product from Observe.AI, San Francisco, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 1 have a free plan, 11 are built in India, and 2 start cheaper or free.
Quick answer
The closest alternatives to Observe.AI are ORI (Outcome-based pricing · Consumption fee plus success fee on uplift; no public rates), Vernacular Skit (On request), Uniphore (On request), Amelia (SoundHound) (On request) and Forethought (On request). Yellow.ai is the top-ranked option with a free plan. Published prices in this list start at ₹3,300/month.
The price isn't published
Observe.AI quotes Observe.AI per organisation. 1 of the 20 alternatives below publish a starting price, so you can budget before a sales call.
There is no free plan
Observe.AI has no free tier. 1 alternatives do, which lets you test with real data before you pay.
Indian support and GST
Observe.AI is built in United States. 11 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Ranked by how closely each product matches Observe.AI's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Observe.AI (current) | On request | No | Web | No | 3.9/5 | — |
| 1 |  ORI | Outcome-based pricing · Consumption fee plus success fee on uplift; no public rates | No | Web | Yes | 4.3/5 | |
| 2 |  Vernacular Skit | On request | No | Web | Yes | 4.1/5 | |
| 3 |  Uniphore | On request | No | Web | No | 4/5 | |
| 4 |  Amelia (SoundHound) | On request | No | Web | No | 4.2/5 | |
| 5 |  Forethought | On request | No | Web | No | 4.1/5 | |
| 6 |  Haptik Platform | On request | No | Web | Yes | 4.4/5 | |
| 7 |  Verloop Chat | On request | No | Web | Yes | 4.4/5 | |
| 8 |  Gnani.ai | On request | No | Web | Yes | 4.1/5 | |
| 9 |  Rezo.ai | Price on request · No public pricing on rezo.ai | No | Web | Yes | 4.3/5 | |
| 10 |  Decagon | On request | No | Web | No | 3.9/5 | |
| 11 |  Floatbot | On request | No | Web | No | 3.9/5 | |
| 12 |  Avaamo | On request | No | Web | No | 4.1/5 | |
| 13 |  Kommunicate Chat | From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly | No | Web | Yes | 4.6/5 | |
| 14 |  Yellow.ai | Free plan · then $0.99/resolution (USD) | Yes | Web | Yes | 4.4/5 | |
| 15 |  Conversica | On request | No | Web | No | 4/5 | |
| 16 |  Nuacem AI | On request | No | Web | Yes | 4.1/5 | |
| 17 |  Chat360 | On request | No | Web | Yes | 4/5 | |
| 18 |  Sierra | On request | No | Web | No | 3.9/5 | |
| 19 |  Ada | On request | No | Web | No | 4.1/5 | |
| 20 |  Freshworks Freddy AI | Pay as you go | No | Web | Yes | 4.5/5 |
Outcome-based pricing · Consumption fee plus success fee on uplift; no public rates
Quote-based
Compared with Observe.AI
Key features
Skit.ai · Bengaluru · Live chat & chatbot software · 4.1/5
Voice AI for collections and support.
On request
Quote-based
Compared with Observe.AI
Uniphore · Palo Alto · Live chat & chatbot software · 4/5
Conversational AI founded in Chennai.
On request
Quote-based
SoundHound AI · Santa Clara · Live chat & chatbot software · 4.2/5
Enterprise conversational AI.
On request
Quote-based
Forethought · San Francisco · Live chat & chatbot software · 4.1/5
Generative AI for support.
On request
Quote-based
Haptik · Mumbai · Live chat & chatbot software · 4.4/5
Conversational AI for enterprises.
On request
Quote-based
Compared with Observe.AI
On request
Quote-based
Compared with Observe.AI
Gnani Innovations · Bengaluru · Live chat & chatbot software · 4.1/5
Voice AI and speech analytics built in Bengaluru.
On request
Quote-based
Compared with Observe.AI
Price on request · No public pricing on rezo.ai
Quote-based
Compared with Observe.AI
Key features
On request
Quote-based
The closest matches to Observe.AI on App Advisor are ORI (Outcome-based pricing · Consumption fee plus success fee on uplift; no public rates), Vernacular Skit (On request), Uniphore (On request). They are ranked by how closely their category, pricing model, platforms and target business size match Observe.AI, then by rating. The best choice depends on your team size and budget.
Yes. 1 of the 20 alternatives listed have a free plan or are free: Yellow.ai (Free plan · then $0.99/resolution (USD)). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
Among alternatives that publish a price, Kommunicate Chat starts lowest at From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly. Yellow.ai also has a free plan. Prices are read from each vendor's website and exclude GST.
Yes. 11 alternatives are built in India, including ORI (Outcome-based pricing · Consumption fee plus success fee on uplift; no public rates), Vernacular Skit (On request), Haptik Platform (On request). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
ORI is the closest match to Observe.AI in our catalogue. Key differences: Built in India (Gurugram). Compare them side by side before you book a demo.
Every product listed sits in live chat & chatbot software or a category Observe.AI also covers, and Observe.AI's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
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