Omilia

by Omilia · Athens, Greece

Conversational intelligence platform providing voice and digital self-service for contact centres.

Starting price: On request; Ask for a quote
Free trial / plan: Not advertised
Deployment: Cloud; Web
App Advisor rating: 4.2; transparency & India fit

What is Omilia?

Omilia is ai voice agents from Omilia, based in Athens, Greece. Conversational intelligence platform providing voice and digital self-service for contact centres.

AI voice agents handle phone conversations — inbound support, outbound qualification, appointment reminders — with speech that is now good enough that most callers do not object. In India they are being adopted fastest for lead qualification and collections, where call volumes are large and scripts are repetitive. Latency and Indian-accent handling are the two things that separate a usable agent from a frustrating one.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.

What works well

+Integrations directory on the official site
+States SOC 2, ISO 27001, PCI DSS compliance

What to watch out for

−Pricing is not published — expect a sales conversation before you see costs
−No permanently free plan
−Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Mid-market · Enterprise

Omilia at a glance

Analysing Omilia — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Omilia features

As listed on Omilia's official website.

Monitor
Analyze
Build & Optimize
Evaluate
Launch
Gartner Customer Service & Support Conference
Strong conversational AI and dependable support, expansion opportunities remain
Attentive support and organized project management strengthen platform experience
Omilia Conversational service review
Omilia Application Focuses on Intuitive Design for Enhanced Customer Experience
Omilia's IVR provides superior architecture and development tools

What customers say about Omilia

Testimonials published on Omilia's own website, selected by the vendor. These are not independent reviews.

“We are in the business of destroying IVR as a legacy experience and rediscover it as the new, digital channel…with not just technology; there is a portion that is art behind what we do” Source

Omilia pricing

Entry price

On request

Quoted per organisation after a discovery call

How Omilia charges. Omilia prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on omilia.com.

Omilia screenshots

Specifications

Category: AI voice agents
Vendor: Omilia
Headquarters: Athens, Greece
Founded: Not published
Pricing model: Quote-based
Starting price: On request
Deployment: Cloud
Platforms: Web
Best for: Mid-market, Enterprise
Made in India: No

$18 per user/month · Starter, Core Calling; INR plans from ₹1,300 per user/month

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Omilia — frequently asked questions

What is Omilia?+

Omilia is ai voice agents by Omilia. Conversational intelligence platform providing voice and digital self-service for contact centres.

How much does Omilia cost?+

Omilia is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Omilia offer a free trial or free plan?+

Omilia does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Omilia made in India?+

No. Omilia is developed by Omilia in Athens, Greece.

Who is Omilia best suited for?+

Omilia suits mid-market, enterprise buyers looking for ai voice agents.

What are the best alternatives to Omilia?+

Popular alternatives in ai voice agents include Ozonetel Contact Center, Knowlarity, MyOperator. Use App Advisor's compare tool to see them side by side.

How is Omilia deployed?+

Omilia is available as a cloud (SaaS) product, with web access.