CallHippo

by CallHippo · Ahmedabad, Gujarat · Since 2016

Virtual phone system with power dialler.

Sales engagement & dialler software AI voice agentsMade in India

Starting price: $18 per user/month; Starter, Core Calling; INR plans from ₹1,300 per user/month
Free trial / plan: Basic $0 for 6 months; Pay only for numbers; then upgrade to Starter
Deployment: Cloud; Web
App Advisor rating: 4.6; transparency & India fit

What is CallHippo?

CallHippo is a cloud phone system run from Ahmedabad by Appitsimple Technologies LLP, with a US billing entity, Bueno Technologies Inc, in Delaware. The founder, Ankit Dudhwewala, also started SoftwareSuggest. CallHippo says more than 5,000 companies use it in over 100 countries. Its main buyers are Indian sales teams, BPOs and SaaS companies that call customers in the US, Canada, the UK and other export markets and want virtual numbers in those countries without opening an office there.

The product is a browser, desktop and mobile softphone. It adds IVR, call queues, call recording, live monitoring with barge and whisper, SMS, WhatsApp Business API messaging and a power or predictive dialler for outbound teams. CRM connections to HubSpot, Salesforce, Pipedrive and Zoho are where it saves the most time, because calls and recordings are logged against the lead automatically. Newer add-ons include AI call transcription and summaries and an AI voice agent billed per minute.

The pricing page is confusing and needs a careful read. The dollar plans (Basic $0, Starter $18, Professional $30, Ultimate $42 per user per month) mostly suit US and Canada calling. A second INR family, aimed at bigger teams, runs Bronze ₹1,300, Silver ₹1,900 and Platinum ₹3,200 per user per month. Numbers, call credits outside the bundled minutes, SMS registration and add-ons cost extra. The page says local taxes are added on top and does not state GST rates. The free Basic tier only lasts six months, after which you must move to Starter.

The weak spot is reputation. The iOS app had a 1.8 rating from 52 ratings when we checked, and the visible reviews complain about missed incoming calls and slow support. Run a real trial on the routes you will actually use before you buy annual licences. The 10-day trial needs no credit card. Also watch for the automatic upsell emails that some users mention.

What works well

+Virtual numbers in many countries let an Indian team present local US, UK or Australian caller IDs
+Native CRM integrations with HubSpot, Salesforce, Pipedrive, Zoho and Freshdesk log calls automatically
+A 10-day free trial without a credit card on most Core and Scaled plans
+INR-priced Bronze, Silver and Platinum plans give Indian finance teams predictable rupee billing
+Power, predictive and auto-paced dialling options for high-volume outbound sales teams
+Live call monitoring, barging and whisper on Platinum help team leads coach new agents
+WhatsApp Business API, SMS and an omnichannel inbox sit alongside voice in one console

What to watch out for

−Two separate plan families in USD and INR make the pricing page hard to compare
−Call recording is only included from Professional or Silver upwards, not in entry plans
−The free Basic plan ends after six months and then forces an upgrade to Starter
−iOS app rated 1.8 from 52 ratings, with complaints about missed incoming calls
−Numbers, extra minutes, SMS setup and spam remediation are billed separately on top of seats
−Dashboard-only supervisor seats still cost ₹1,200 per user per month as an add-on

Best suited for: Indian inside-sales and BPO teams calling customers in the US, Canada or UK · SaaS and export businesses that need local virtual numbers in several countries · Teams already on HubSpot, Salesforce, Pipedrive or Zoho CRM wanting click-to-call and auto logging · Outbound teams that need a power or predictive dialler without on-premise hardware

CallHippo at a glance

Analysing CallHippo — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

CallHippo features

Researched from CallHippo's official product pages · updated October 2026.

Calling and routing

Virtual numbers in many countries
Multilevel and multilingual IVR
Skill-based, cascading and smart DID routing
Holiday routing, business hours and smart failover
Call queues and ring-all-devices

Outbound dialling

Click-to-dial from web and Chrome extension
Power and predictive dialler
Answering machine detection
Auto-pacing dial ratio and time-zone dialling

Team management

Call recording and compliance recording
Live monitoring, barge and whisper
Leaderboard and target vs achievement
Call dispositions, CSAT and reports

Messaging

SMS and MMS with templates
WhatsApp Business API
Omnichannel shared inbox
Broadcasts and quick replies

Call and voicemail transcription
Call summaries and sentiment analysis
Talk-ratio analytics
AI voice agent for inbound and outbound calls

AI capabilities

AI call transcription, summaries and sentiment analysis (AI Copilot)
AI voice agent billed per agent plus per-minute usage
AI voicemail transcription on Professional and above

CallHippo pricing (USD)

Source

Every edition as published by the vendor · free trial: 10-day free trial, no credit card needed. Prices exclude GST unless stated. Full CallHippo pricing breakdown

Basic

Per user/month, free for the first 6 months

Pay only for phone numbers
Voicemail, click-to-dial, business hours
Smart failover and SMS/MMS
Desktop and mobile apps with 2FA

Starter

$18

Per user/month

1,000 calling minutes to US/Canada
100 SMS and SMS templates
Omnichannel inbox and audit logs
Zapier, Slack and webhook integrations

Professional

$30

Per user/month

Unlimited US/Canada calling
Call recording and multilingual IVR
AI voicemail and call transcription
HubSpot, Salesforce, Pipedrive and Zoho integrations

Ultimate

$42

Per user/month

Smart DID routing and multilevel IVR
Holiday routing and CRM-based VIP routing
SSO and custom integrations
Dedicated account manager, 24x7 phone support

Bronze

₹1,300

Per user/month

Unlimited US/Canada manual dialling
One free number per user
WhatsApp Business API and skill-based routing
Call transcription and omnichannel inbox

Silver

₹1,900

Per user/month

Everything in Bronze
Free call recording and live call monitoring
Call dispositions and after-call work
Leaderboard and lifetime call logs

Platinum

₹3,200

Per user/month

Everything in Silver
Compliance call recording and multilevel IVR
Barge and whisper, CSAT
SSO and smart DID routing

Enterprise

On request

Quote-based; the pricing page shows different Enterprise figures by plan family, so confirm with sales

For larger teams
Priority support
Custom reports
Dedicated account manager

Other pricing options & add-ons

Power/predictive dialer Basic
Answering machine detection, auto-pacing, time-zone dialling
$35 per user/month
AI Voice Agent
Plus $0.23/min and telephony; 100 free minutes
$45 per agent/month
WhatsApp Business Messaging
Plus message charges
$20 per channel/month
Dashboard user
No web dialer access
₹1,200 per user/month
Spam Watch
US/Canada numbers
₹1,200 per number/month

• Yearly billing is advertised as saving three months' cost.
• The pricing page says local taxes are added to listed prices; GST is not named.
• The page has a currency and region selector, so displayed prices can change by region.

Buying for a team? App Advisor can get you a volume quote and any partner discount available.

Integrations, security & India

Integrations

HubSpot
Salesforce
Pipedrive
Zoho CRM
Microsoft Dynamics
Freshdesk
Freshservice
Zendesk
Intercom
HappyFox
Zapier
Make
Slack
Airtable
Klaviyo
Greenhouse
Typeform

For Indian businesses

Operated by Appitsimple Technologies LLP, registered in Sarkhej, Ahmedabad
Communication office at Iconic Shyamal, Shyamal Cross Road, Ahmedabad
Bronze, Silver and Platinum plans are priced in rupees per user per month
Founder Ankit Dudhwewala also founded the Indian software marketplace SoftwareSuggest

Mobile apps

iOS app

Desktop, Android and iOS apps are listed on the pricing page; a Chrome extension is also offered.

What reviewers say about CallHippo

Scores published on independent review sites — follow the links for the full reviews.

Apple App Store

1.8/5

52 reviews

Read reviews

Support, resources & partner network

Support & learning

24/7 support stated on the contact page
Dedicated account manager on Ultimate and Enterprise
Help centre

Pricing Integrations Contact

Trust, compliance & who uses CallHippo

5,000+ companies

Customers

100+

Countries

Is CallHippo the best choice for you?

Best choice if you are…

Indian inside-sales and BPO teams calling customers in the US, Canada or UK
SaaS and export businesses that need local virtual numbers in several countries
Teams already on HubSpot, Salesforce, Pipedrive or Zoho CRM wanting click-to-call and auto logging
Outbound teams that need a power or predictive dialler without on-premise hardware

Look elsewhere if you are…

Businesses calling only within India that need DLT and TRAI-compliant domestic cloud telephony; Indian providers such as Exotel or Knowlarity focus there
Buyers who want a simple, single published price per user with every cost included

Still comparing? Get an unbiased shortlist and demos arranged for free.

Sources (5) · updated October 2026

CallHippo screenshots

Specifications

Category: Sales engagement & dialler software, AI voice agents
Vendor: CallHippo
Headquarters: Ahmedabad, Gujarat
Founded: 2016
Pricing model: Subscription
Starting price: $18 per user/month · Starter, Core Calling; INR plans from ₹1,300 per user/month
Deployment: Cloud
Platforms: Web
Best for: Small business, SMB, Mid-market
Made in India: Yes

Free plan

View

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CallHippo — frequently asked questions

How much does CallHippo cost in India?+

CallHippo has INR plans called Bronze at ₹1,300, Silver at ₹1,900 and Platinum at ₹3,200 per user per month. Its dollar plans start at $18 for Starter and go to $42 for Ultimate. Phone numbers, extra call credits and add-ons are charged separately, and taxes are added on top of the listed prices, so ask for a full quote.

Does CallHippo charge GST?+

CallHippo's pricing page says local taxes apply in addition to the listed prices, but it does not spell out GST. Since the Indian operating entity is Appitsimple Technologies LLP in Ahmedabad, confirm with sales whether your invoice will carry GST and your GSTIN so you can claim input tax credit before you commit to an annual plan.

Is there a free plan or free trial on CallHippo?+

Yes. CallHippo offers a 10-day free trial on most Core and Scaled plans with no credit card needed. There is also a Basic plan at $0 per user, where you pay only for numbers, but it is free only for the first six months, after which CallHippo requires you to upgrade to Starter.

Which CallHippo plan includes call recording?+

Call recording is included from the Professional plan at $30 per user per month in the USD range, and from Silver at ₹1,900 per user per month in the INR range. Platinum adds compliance call recording. If recording is important for quality checks or disputes, skip the entry plans, which do not include it.

Is CallHippo an Indian company?+

CallHippo is run by Appitsimple Technologies LLP, with registered and communication offices in Ahmedabad, Gujarat. It also uses a US company, Bueno Technologies Inc in Delaware, for its international business. Founder Ankit Dudhwewala also founded SoftwareSuggest. CallHippo says it serves over 5,000 companies across more than 100 countries.

CallHippo vs Exotel: which should an Indian business choose?+

CallHippo suits teams that call abroad and need US, UK or other international virtual numbers with CRM click-to-call. Exotel focuses on domestic Indian cloud telephony with Indian numbers and compliance. If most of your calls are to Indian customers, shortlist Indian domestic providers. If you sell overseas from India, CallHippo is the better fit to trial.

Does CallHippo have a mobile app?+

Yes. CallHippo lists desktop, Android and iOS apps on every plan, plus a Chrome extension for click-to-call. Test the mobile app carefully during the trial. When we checked, the iOS App Store listing showed 1.8 stars from 52 ratings, and the visible reviews mentioned incoming calls not ringing reliably.

Which CRMs does CallHippo integrate with?+

CallHippo lists native integrations with HubSpot, Salesforce, Pipedrive, Zoho CRM, Microsoft Dynamics, Freshdesk, Zendesk and Intercom, plus Zapier, Make and webhooks for everything else. CRM integrations start from the Professional plan, while Starter covers Zapier, Slack and webhooks. Custom integrations are part of Ultimate and Enterprise.

Does CallHippo have a predictive dialler?+

Yes. CallHippo sells a separate high-volume outbound family starting at $35 per user per month. It includes answering machine detection, an auto-pacing dial ratio, controlled call attempts, smart DID routing and time-zone dialling. This suits Indian BPO and inside-sales teams working large lead lists in the US and Canada.

How long does it take to set up CallHippo?+

CallHippo is browser-based, so a small team can buy a number, add users and start calling on the same day during the 10-day trial. IVR trees, routing rules and CRM integration take longer. Number porting and SMS registration add time too, since CallHippo says SMS approval takes two to four weeks.

What is CallHippo?+

CallHippo is sales engagement & dialler software by CallHippo, an Indian company from Ahmedabad. Virtual phone system with power dialler.

How much does CallHippo cost?+

CallHippo publishes: $18 per user/month · Starter, Core Calling; INR plans from ₹1,300 per user/month. Confirm current plans and taxes on the official pricing page.

Does CallHippo offer a free trial or free plan?+

App Advisor's listing records a free trial for CallHippo. Confirm the current trial terms on CallHippo's official site.

Is CallHippo made in India?+

Yes. CallHippo is built by CallHippo, headquartered in Ahmedabad, Gujarat.

Who is CallHippo best suited for?+

CallHippo suits small business, smb, mid-market buyers looking for sales engagement & dialler software with ai voice agents.

What are the best alternatives to CallHippo?+

Popular alternatives in sales engagement & dialler software include Ozonetel CloudAgent, Knowlarity, MyOperator. Use App Advisor's compare tool to see them side by side.

How is CallHippo deployed?+

CallHippo is available as a cloud (SaaS) product, with web access.