Made in IndiaFree plan
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Pure Chat
by Pure Chat, Inc. · Scottsdale, USA · Since 2012
Live chat software that lets websites add chat for sales and customer support conversations.
- Starting price
- On request
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 3.9
- transparency & India fit
What is Pure Chat?
Pure Chat is survey & customer feedback tools from Pure Chat, Inc., based in Scottsdale, USA and has been building software since 2012. Live chat software that lets websites add chat for sales and customer support conversations.
Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond survey & customer feedback tools, Pure Chat also covers live chat & chatbot software.
What works well
- +14 years in business — a mature, stable product
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
AI analysis of Pure Chat
Analysing Pure Chat — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Pure Chat features
Category-standard capabilities plus what Pure Chat adds. Verify depth in a demo.
- Survey builder with logic
- NPS, CSAT and CES templates
- Multi-channel distribution (email, WhatsApp, SMS, QR)
- Employee engagement pulses
- Text analytics and sentiment
- Review generation for Google and marketplaces
- Closed-loop ticketing
- Dashboards and benchmarks
Pure Chat pricing
Entry price
On request
Published subscription pricing, taxes extra
How Pure Chat charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on purechat.com.
Specifications
- Category
- Survey & customer feedback tools, Live chat & chatbot software
- Vendor
- Pure Chat, Inc.
- Headquarters
- Scottsdale, USA
- Founded
- 2012
- Pricing model
- Subscription
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like Pure Chat
Alternatives, the same vendor's other products and India-first picks.
Compare all Pure Chat alternatives with pricing →
Pure Chat — frequently asked questions
What is Pure Chat?+
Pure Chat is survey & customer feedback tools by Pure Chat, Inc.. Live chat software that lets websites add chat for sales and customer support conversations.
How much does Pure Chat cost?+
Pure Chat is a paid product. Check Pure Chat, Inc.'s official pricing page for current plans, or request a quote through App Advisor.
Does Pure Chat offer a free trial or free plan?+
App Advisor's listing records a free trial for Pure Chat. Confirm the current trial terms on Pure Chat, Inc.'s official site.
Is Pure Chat made in India?+
No. Pure Chat is developed by Pure Chat, Inc. in Scottsdale, USA.
Who is Pure Chat best suited for?+
Pure Chat suits small business, smb, mid-market buyers looking for survey & customer feedback tools with live chat & chatbot software.
What are the best alternatives to Pure Chat?+
Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.
How is Pure Chat deployed?+
Pure Chat is available as a cloud (SaaS) product, with web access.
About Pure Chat, Inc.
Pure Chat, Inc. · Scottsdale, USA · Founded 2012 · 1 product in our catalogue
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