Made in IndiaFree plan
Starts at
Free plan
- Starting price
- ₹8,000/mo
- per month, billed by vendor
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web, Android & iOS
- App Advisor rating
- 4.1
- transparency & India fit
What is Refiner?
Refiner is survey & customer feedback tools from Refiner, based in Berlin, Germany and has been building software since 2019. In-app surveys for SaaS.
Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.
Pricing is published and starts at roughly ₹8,000 per month. Beyond survey & customer feedback tools, Refiner also covers product management & roadmapping.
What works well
- +Pricing is published, so there is no sales call to see costs
- +Native mobile apps for work on the go
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
AI analysis of Refiner
Analysing Refiner — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Refiner features
Category-standard capabilities plus what Refiner adds. Verify depth in a demo.
- Survey builder with logic
- NPS, CSAT and CES templates
- Multi-channel distribution (email, WhatsApp, SMS, QR)
- Employee engagement pulses
- Text analytics and sentiment
- Review generation for Google and marketplaces
- Closed-loop ticketing
- Dashboards and benchmarks
- Mobile apps for Android and iOS
Refiner pricing
Entry price
₹8,000/mo
Published subscription pricing, taxes extra
How Refiner charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on refiner.io.
Specifications
- Category
- Survey & customer feedback tools, Product management & roadmapping
- Vendor
- Refiner
- Headquarters
- Berlin, Germany
- Founded
- 2019
- Pricing model
- Subscription
- Starting price
- ₹8,000/mo
- Deployment
- Cloud
- Platforms
- Web, Android, iOS
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like Refiner
Alternatives, the same vendor's other products and India-first picks.
Compare all Refiner alternatives with pricing →
Refiner — frequently asked questions
What is Refiner?+
Refiner is survey & customer feedback tools by Refiner. In-app surveys for SaaS.
How much does Refiner cost?+
Refiner starts at about ₹8,000 per month according to the vendor's published pricing. Plans and taxes vary, so confirm on the official site.
Does Refiner offer a free trial or free plan?+
Refiner typically offers a free trial before you commit to a paid plan.
Is Refiner made in India?+
No. Refiner is developed by Refiner in Berlin, Germany, though it is used by Indian businesses.
Who is Refiner best suited for?+
Refiner suits small business, smb, mid-market buyers looking for survey & customer feedback tools with product management & roadmapping.
What are the best alternatives to Refiner?+
Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.
How is Refiner deployed?+
Refiner is available as a cloud (SaaS) product, with web, Android and iOS apps.
About Refiner
Refiner · Berlin, Germany · Founded 2019 · 1 product in our catalogue
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