1. Product Fruits
Product Fruits s.r.o. · Prague · Survey & customer feedback tools · 4/5
No-code user onboarding software for building flows, checklists, tours and in-app help without developers.
Paid plans
Free trial
Survey & customer feedback tools · Alternatives
Best Refiner alternatives in India (2027)
Refiner is a survey & customer feedback tools product from Refiner, Berlin, priced at ₹8,000/mo. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 2 have a free plan, 2 are built in India, and 10 start cheaper or free.
Quick answer
The closest alternatives to Refiner are Product Fruits (Paid plans), UserGuiding (Paid plans), Productlane (Paid plans), Mopinion (₹20,000/mo) and Grade.us (₹8,000/mo). SatisMeter is the top-ranked option with a free plan. Published prices in this list start at ₹2,000/month.
Why businesses look for a Refiner alternative
There is no free plan
Refiner has no free tier. 2 alternatives do, which lets you test with real data before you pay.
Cost
Refiner starts at ₹8,000/mo. 10 alternatives start lower or have a free plan.
Indian support and GST
Refiner is built in Germany. 2 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Refiner alternatives compared
Ranked by how closely each product matches Refiner's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Refiner (current) | ₹8,000/mo | No | Web, Android, iOS | No | 4.1/5 | — |
| 1 | Product Fruits | Paid plans | No | Web, Android, iOS | No | 4/5 | |
| 2 |  UserGuiding | Paid plans | No | Web, Android, iOS | No | 4/5 | |
| 3 |  Productlane | Paid plans | No | Web, Android, iOS | No | 3.9/5 | |
| 4 |  Mopinion | ₹20,000/mo | No | Web, Android, iOS | No | 4.2/5 | |
| 5 |  Grade.us | ₹8,000/mo | No | Web | No | 4.3/5 | |
| 6 |  Alchemer | ₹4,000/mo | No | Web | No | 4.5/5 | |
| 7 |  Retently | ₹4,000/mo | No | Web | No | 4.4/5 | |
| 8 |  Nicereply | ₹4,000/mo | No | Web | No | 4.3/5 | |
| 9 |  SatisMeter | Free plan | Yes | Web, Android, iOS | No | 4.3/5 | |
| 10 |  Reviews.io | ₹4,000/mo | No | Web | No | 4.3/5 | |
| 11 |  HelpHero | Paid plans | No | Web | No | 3.9/5 | |
| 12 |  Qualaroo | Free plan | Yes | Web, Android, iOS | No | 4.2/5 | |
| 13 |  Podium | ₹25,000/mo | No | Web | No | 4.3/5 | |
| 14 |  Gleap | Paid plans | No | Web, Android, iOS | No | 3.9/5 | |
| 15 |  AppStorys | On request | No | Web, Android, iOS | Yes | 4.1/5 | |
| 16 |  Zonka Feedback | Custom quote · Priced by response volume | No | Web | Yes | 4.6/5 | |
| 17 |  Newired | On request | No | Web, Android, iOS | No | 3.9/5 | |
| 18 |  Formstack | ₹4,000/mo | No | Web | No | 4.4/5 | |
| 19 |  Formsite | ₹2,000/mo | No | Web | No | 4.4/5 | |
| 20 |  Paperform | ₹2,000/mo | No | Web | No | 4.3/5 |
Top 10 Refiner alternatives in detail
2. UserGuiding
UserGuiding · Istanbul · Survey & customer feedback tools · 4/5
Product adoption software to build in-app onboarding tours, checklists, hotspots and surveys without coding.
Paid plans
Free trial
3. Productlane
Productlane · Munich · Survey & customer feedback tools · 3.9/5
Customer support tool that consolidates Slack, email and an in-app widget into one inbox with feedback prioritisation.
Paid plans
Free trial
4. Mopinion
Mopinion · Rotterdam · Survey & customer feedback tools · 4.2/5
Website and app feedback analytics.
₹20,000/mo
Free trial
Compared with Refiner
- Starts ₹12,000/mo higher (₹20,000/mo vs ₹8,000/mo)
5. Grade.us
Grade.us (Traject) · Boise · Survey & customer feedback tools · 4.3/5
Review management for agencies.
₹8,000/mo
Free trial
6. Alchemer
Alchemer · Louisville · Survey & customer feedback tools · 4.5/5
Enterprise survey software.
₹4,000/mo
Free trial
Compared with Refiner
- Starts ₹4,000/mo cheaper (₹4,000/mo vs ₹8,000/mo)
7. Retently
Retently · Chisinau · Survey & customer feedback tools · 4.4/5
NPS and customer experience.
₹4,000/mo
Free trial
Compared with Refiner
- Starts ₹4,000/mo cheaper (₹4,000/mo vs ₹8,000/mo)
₹4,000/mo
Free trial
Compared with Refiner
- Starts ₹4,000/mo cheaper (₹4,000/mo vs ₹8,000/mo)
9. SatisMeter
SatisMeter · Prague · Survey & customer feedback tools · 4.3/5
Collects customer feedback through in-app NPS and customer surveys.
Free plan
Free plan available
Compared with Refiner
- Has a free plan — Refiner does not
10. Reviews.io
Reviews.io · Leicester · Survey & customer feedback tools · 4.3/5
Reviews collection and display.
₹4,000/mo
Free trial
Compared with Refiner
- Starts ₹4,000/mo cheaper (₹4,000/mo vs ₹8,000/mo)
Refiner alternatives by what you need
Cheaper than Refiner
Free Refiner alternatives
Indian alternatives to Refiner
How to choose a Refiner alternative
- Decide whether you need forms or a feedback programme; Google Forms and Typeform cover forms, whereas NPS programmes need distribution and follow-up.
- Check WhatsApp and SMS distribution — email response rates in India are low.
- Look for vernacular survey support if your customers are not English-first.
Refiner alternatives — FAQs
What is the best alternative to Refiner in 2027?+
The closest matches to Refiner on App Advisor are Product Fruits (Paid plans), UserGuiding (Paid plans), Productlane (Paid plans). They are ranked by how closely their category, pricing model, platforms and target business size match Refiner, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Refiner?+
Yes. 2 of the 20 alternatives listed have a free plan or are free: SatisMeter (Free plan), Qualaroo (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Refiner?+
Among alternatives that publish a price, Zonka Feedback starts lowest at Custom quote · Priced by response volume, compared with ₹8,000/mo for Refiner. SatisMeter also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Refiner?+
Yes. 2 alternatives are built in India, including AppStorys (On request), Zonka Feedback (Custom quote · Priced by response volume). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Refiner vs Product Fruits: which is better?+
Product Fruits is the closest match to Refiner in our catalogue. Compare them side by side before you book a demo.
How were these Refiner alternatives chosen?+
Every product listed sits in survey & customer feedback tools or a category Refiner also covers, and Refiner's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which Refiner alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.
Related alternatives
Product Fruits alternativesUserGuiding alternativesProductlane alternativesMopinion alternativesGrade.us alternativesAlchemer alternativesRetently alternativesNicereply alternativesSatisMeter alternativesReviews.io alternativesHelpHero alternativesQualaroo alternativesAll survey & customer feedback tools alternativesBrowse all alternatives