Userback

Visual bug reporting and user feedback widget with screenshots, session replay and feature portals.

Product management & roadmappingFree plan

Starting price: Free plan
Free trial / plan: Free plan; Start without a card
Deployment: Cloud; Web
App Advisor rating: 4.3; transparency & India fit

What is Userback?

Userback is product management & roadmapping from Userback, based in . Visual bug reporting and user feedback widget with screenshots, session replay and feature portals.

Product management tools capture feedback, prioritise features, plan roadmaps and publish release notes and changelogs. Software companies are the buyers; several overlap with project management.

A free plan is available, with paid plans for growing teams.

What works well

+Free plan available
+Free trial available
+Prices published openly on the official pricing page
+Developer API documented on the official site
+Integrations directory on the official site
+States SOC 2, GDPR compliance

What to watch out for

−Prices listed in USD, not Indian rupees

Best suited for: Startup · Small business · SMB

Userback at a glance

Analysing Userback — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Userback features

As listed on Userback's official website.

Multi-client Works with Claude, ChatGPT, Cursor, and any MCP-compatible assistant
Screen Annotation
Video Feedback
Session Replay

What customers say about Userback

Testimonials published on Userback's own website, selected by the vendor. These are not independent reviews.

“We use Slack, Jira, and Notion and everything just lands where it needs to. Game changer!” Source

“I absolutely love Userback! It’s been a real game-changer for how we collect feedback and interact with our users.” Source

“Userback is the bridge between our product and our users. It's not just a tool — it's an extension of our commitment to our customers.” Source

Userback pricing

Entry price

Free plan

Free plan, paid tiers for more users and features

How Userback charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on userback.io.

Userback screenshots

Userback video

Userback 5 Minute Demo [2026]

Specifications

Category: Product management & roadmapping
Vendor: Userback
Headquarters
Founded: Not published
Pricing model: Freemium
Starting price: Free plan
Deployment: Cloud
Platforms: Web
Best for: Startup, Small business, SMB
Made in India: No

Free plan

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Userback — frequently asked questions

Where is the Userback login page?+

Userback's login is at https://app.userback.io/login/, linked from its official website.

How do I sign up for Userback?+

New accounts are created at https://app.userback.io/signup/ on Userback's official site.

How much does Userback cost?+

Userback publishes its plans at https://userback.io/pricing/. It offers a free plan. Check that page for current prices, as plans change.

Does Userback have a free trial?+

Yes. Userback's official site offers a free trial.

Is Userback secure and compliant?+

Userback's official site states SOC 2, GDPR compliance.

What is Userback?+

Userback is product management & roadmapping by Userback. Visual bug reporting and user feedback widget with screenshots, session replay and feature portals.

How much does Userback cost?+

Userback has a free plan. Check the vendor's pricing page for current plans.

Does Userback offer a free trial or free plan?+

Yes — Userback offers a free plan you can start with.

Is Userback made in India?+

No. Userback is developed by Userback in .

Who is Userback best suited for?+

Userback suits startup, small business, smb buyers looking for product management & roadmapping.

What are the best alternatives to Userback?+

Popular alternatives in product management & roadmapping include Zoho People, Mixpanel, Amplitude. Use App Advisor's compare tool to see them side by side.

How is Userback deployed?+

Userback is available as a cloud (SaaS) product, with web access.