Quick answer: MyOperator, Interakt and Gallabox all sell the WhatsApp Business API in India, but they start from different places. MyOperator is a cloud telephony company that adds WhatsApp, so it suits teams that need calls, IVR and WhatsApp together (from ₹5,000/month). Interakt, owned by Jio Haptik Technologies Limited, is WhatsApp-first for online sellers, with a free Starter plan and paid plans from ₹2,799/month. Gallabox is WhatsApp-first with AI agents and AI voice, from ₹2,399/month billed annually.
Search engines and AI assistants get a lot of long questions comparing these three tools. This guide answers them using only what each company publishes on its own website. All prices below were checked on 28 September 2026. They are quoted exactly as published and may change.
What each product actually is
MyOperator calls itself a "Business AI Operator for WhatsApp + Calls". Its plans bundle an IVR system, unlimited incoming and outgoing calls, call recording and WhatsApp chat. If you want phone calls and WhatsApp in one account, this is the closest fit of the three. See also MyOperator WhatsApp and MyOperator Contact Center.
Interakt is a WhatsApp Business platform. Its pricing page names Jio Haptik Technologies Limited as the company behind it. It focuses on WhatsApp campaigns, chatbots, a shared inbox, a Sales CRM plan and AI agents, with integrations such as Shopify and Razorpay.
Gallabox is a conversation platform built around WhatsApp, with Instagram and web chat as extra channels. Its plans include AI credits, chatbot flows and, on the Advanced plan, "AI voice" for WhatsApp and phone calls.
Pricing and plans compared
| MyOperator | Interakt | Gallabox | |
|---|---|---|---|
| Entry plan | Sedan: ₹5,000/month (10 users) | Starter: Free | Basic: ₹2,999 quarterly / ₹2,399 annually |
| Mid plan | SUV: ₹15,000/month (10 users) | Growth: ₹2,799/month | Essential: ₹6,999 quarterly / ₹5,599 annually |
| Higher plan | Business AI Operator: Custom | Advanced: ₹3,799/month | Advanced: ₹16,999 quarterly / ₹13,599 annually |
| Enterprise | Custom | Custom | Custom |
| WhatsApp marketing message | ₹0.95 | ₹0.949–0.970 | Not published on the pricing page (links to docs) |
| WhatsApp authentication message | ₹0.13 | ₹0.127–0.129 | Not published on the pricing page |
| WhatsApp utility message | ₹0.13 | ₹0.140–0.160 | Not published on the pricing page |
| Service conversations | Free | FREE | Not published on the pricing page |
| Voice calls / IVR | Yes, IVR and unlimited calling in every plan | Not a telephony product | AI voice on WhatsApp and phone (Advanced plan and up) |
| AI add-on | AI agents in Business AI Operator (custom price) | AI Agents add-on ₹3,000/month | AI credits included: 500 / 2,000 / 8,000 per month |
Interakt quotes its plan prices per month excluding taxes. Gallabox shows its prices with quarterly and annual billing options, and also lists USD and AED prices. MyOperator states its WhatsApp rates are the "Price for Indian destination numbers. Subjected to change as per Meta's policies."
MyOperator vs Interakt: integrations and implementation
Integrations. MyOperator's WhatsApp AI chatbot page lists Zoho CRM, Zoho Desk, Freshdesk, LeadSquared, Salesforce, Shopify and "Custom systems via API & Webhooks". Its SUV plan adds "CRM and 100+ Integrations" and "Webhooks and API access"; the entry Sedan plan lists only the Shopify integration. Interakt says it has "60+ integrations" across its plans, naming Shopify, Razorpay and accounting software.
Implementation. MyOperator sells implementation help as paid add-ons: "Dedicated Onboarding" at ₹20,000 one-time, an "Account Manager" at ₹15,000/month and "Managed Services" at ₹50,000/month. Interakt's free Starter plan lets you try the product before paying. Neither company publishes a setup timeline, so we cannot say which one is faster to go live.
In short: MyOperator names more CRM and helpdesk tools by name. Interakt has a lower entry price and a free plan.
Which is better for an ecommerce business using WhatsApp?
For a store that sells online and mainly talks to buyers on WhatsApp, Interakt is the more direct fit. Its plans are WhatsApp-first, it names Shopify and Razorpay integrations, and plans start from free. MyOperator also lists a Shopify integration, even on its Sedan plan, but you pay for calling features too. That is useful only if your team also takes or makes a lot of phone calls, for example for cash-on-delivery confirmation or support lines.
MyOperator vs Gallabox for WhatsApp automation
Both sell chatbots and broadcast campaigns. The main differences on their own pricing pages:
- Chatbot limits. Gallabox states the number of active chatbot flows per plan: 5 on Basic, 20 on Essential and 100 on Advanced. MyOperator does not publish flow limits.
- Broadcast limits. Gallabox lists a 10K broadcast limit on Basic, 500K on Essential and 1M on Advanced. MyOperator lists "WhatsApp broadcasts" on Sedan and "Higher broadcast limits" on SUV, without numbers.
- Calls. MyOperator includes an IVR, calling and "After-call WhatsApp automation" (SUV). Gallabox's calling is the AI voice feature on its Advanced plan.
- CRM integrations. Gallabox lists Zoho CRM, LeadSquared, HubSpot, MoEngage and WebEngage from Essential, and Pipedrive and Salesforce from Advanced.
Which gives better value for sales and support automation?
On published prices alone, Gallabox's Essential plan (₹5,599 billed annually) includes AI agents on WhatsApp and Instagram, 2,000 AI credits a month and 6 users. MyOperator's Sedan plan (₹5,000/month) includes 10 users, calling and WhatsApp, but its AI agents sit in the custom-priced Business AI Operator plan. If your sales and support happen mostly in chat, Gallabox gives more automation per rupee on paper. If they happen on phone calls, only MyOperator of these two includes unlimited calling in the base plan.
Total cost of using MyOperator for calls, WhatsApp and support
MyOperator's total cost is made of:
- Plan fee: ₹5,000/month (Sedan) or ₹15,000/month (SUV), or custom for Business AI Operator and Enterprise.
- WhatsApp messages: ₹0.95 per marketing message, ₹0.13 per authentication or utility message; service messages are free.
- Optional add-ons: ₹20,000 one-time onboarding, ₹15,000/month account manager, ₹50,000/month managed services.
MyOperator does not publish the price of its AI agents, so any total that includes AI automation needs a quote.
AI chatbots: MyOperator vs Wati
MyOperator's WhatsApp AI chatbot page lists 24/7 replies, lead qualification, human handoff with conversation history and support for Hindi, Bengali, Gujarati, Marathi, Malayalam, Punjabi, Tamil, Telugu and Hinglish. We did not check Wati's pages for this article. Our Wati vs Interakt vs AiSensy comparison covers Wati and AiSensy.
Interakt pricing and Solo by Interakt
Interakt's main plans are Starter (Free), Growth (₹2,799/month), Advanced (₹3,799/month) and Enterprise (custom), excluding taxes. It also sells a Sales CRM plan at ₹2,499/month with 5 sales agent seats (₹499 for each extra agent) and an AI Agents add-on at ₹3,000/month for Growth and Advanced plans, which includes Sales, Lead Qualification and Customer Support agents.
SOLO by Interakt is a separate mobile app for iOS and Android. Its official page describes two AI teammates: Tara for marketing and Ved for customer replies and lead follow-ups. The SOLO page and the Interakt pricing page did not show SOLO's price when we checked, so we cannot confirm it here.
Gallabox value, AI receptionist and IVR
Gallabox's Advanced plan lists "AI voice" for WhatsApp and phone calls, plus appointment booking and a lead pipeline. That is the nearest thing it publishes to an "AI receptionist". Gallabox does not describe a traditional IVR on its pricing page. If you need a classic IVR menu with call routing, MyOperator lists "IVR system" on every plan and "Smart IVR + call routing" on SUV. For more on phone systems, see our MyOperator vs Knowlarity vs Exotel comparison.
How to choose
- Calls plus WhatsApp in one tool: MyOperator.
- Ecommerce store, WhatsApp-first, low entry cost: Interakt.
- Chat automation with AI agents and clear plan limits: Gallabox.
Browse more tools in WhatsApp automation and contact center software.
FAQs
Which offers stronger integrations and easier implementation, MyOperator or Interakt?
MyOperator names more CRM and helpdesk integrations (Zoho CRM, Zoho Desk, Freshdesk, LeadSquared, Salesforce, Shopify) and sells paid onboarding at ₹20,000 one-time. Interakt lists 60+ integrations including Shopify and Razorpay and has a free Starter plan to try first. Neither publishes a go-live timeline.
Is MyOperator or Interakt better for an ecommerce business using WhatsApp?
Interakt is the more direct fit: it is WhatsApp-first, names Shopify and Razorpay integrations and starts free. Choose MyOperator if your store also runs a busy phone line.
How does MyOperator compare with Gallabox for WhatsApp automation?
Gallabox publishes clear limits (5, 20 or 100 chatbot flows; 10K to 1M broadcasts) and includes AI credits. MyOperator adds calling, IVR and after-call WhatsApp automation but does not publish flow or broadcast numbers.
What is the total cost of using MyOperator?
₹5,000/month (Sedan) or ₹15,000/month (SUV), plus WhatsApp charges of ₹0.95 per marketing and ₹0.13 per utility or authentication message, plus optional add-ons. AI agent plans are custom priced.
Which CRM and customer-service platforms does MyOperator say its WhatsApp solution integrates with?
Zoho CRM, Zoho Desk, Freshdesk, LeadSquared, Salesforce, Shopify, and custom systems via API and webhooks.
How much does Interakt cost?
Starter is free, Growth is ₹2,799/month, Advanced is ₹3,799/month and Enterprise is custom, excluding taxes. The AI Agents add-on is ₹3,000/month.
What is Solo by Interakt pricing?
The official SOLO page did not display a price when we checked on 28 September 2026. It describes two AI teammates, Tara (marketing) and Ved (sales and support).
Does Gallabox offer an AI receptionist or IVR?
Gallabox's Advanced plan includes AI voice on WhatsApp and phone calls, plus appointment booking. It does not list a traditional IVR on its pricing page.
