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Interakt
Verifiedby Haptik (Jio) · Mumbai, Maharashtra · Since 2020
WhatsApp Business API for SMBs and D2C brands.
- Starting price
- Paid from ₹2,799/mo
- Growth ₹2,799/month (+taxes); message charges extra
- Free trial / plan
- 14-day free trial
- No credit card required; Starter lists no plan fee
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.6
- transparency & India fit
What is Interakt?
Interakt is a growth platform built around WhatsApp, Instagram and RCS messaging. It combines broadcast campaigns, a shared team inbox, a no-code chatbot builder, product catalogues with WhatsApp Pay, and a sales CRM, with optional AI agents for sales, lead qualification and support.
Pricing is published in rupees. The WhatsApp Starter plan lists no plan fee ("Not Applicable") and you pay per WhatsApp message; an Instagram-only Starter costs ₹999/month. Growth costs ₹2,799/month and Advanced ₹3,799/month, both plus taxes, with 8% off quarterly and 20% off yearly billing. Enterprise is priced on request, and the site offers a 14-day free trial with no credit card required.
What works well
- +Starter plan lists no platform fee and includes unlimited agents (owner role) and contacts
- +Transparent INR pricing, including per-message rates for Indian numbers
- +Service conversations are free on every plan
- +Shopify and WooCommerce catalogue sync plus native WhatsApp Pay on Growth and above
- +No-code chatbot builder; Advanced adds branching flows, API calls and auto-assignment
- +14-day free trial with no credit card
What to watch out for
- −Starter limits you to one channel, either WhatsApp or Instagram
- −Advanced chatbot flows and chat auto-assignment are only on the ₹3,799/month Advanced plan
- −AI agents are a separate ₹3,000 add-on
- −Per-message charges are added on top of the plan fee, and paid plans are quoted plus taxes
Best suited for: Indian D2C and Shopify/WooCommerce stores selling through WhatsApp · SMBs that want WhatsApp broadcasts, a shared inbox and chatbots in one tool · Teams that want to try WhatsApp marketing on a 14-day free trial first · Sales teams that want a WhatsApp-first CRM
Interakt: quick answers
The questions people most often search for, answered from Interakt's own pages.
- How much does SOLO by Interakt cost?
- SOLO starts with a 7-day free trial. After that, Growth costs ₹1,694 and Scale costs ₹4,999 per 28 days.
- What are Interakt's WhatsApp plan prices?
- Growth is ₹2,799/month and Advanced is ₹3,799/month, both plus taxes. Enterprise is priced on request, and a Starter tier is also listed. Message charges are extra, for example ₹0.970 per marketing message.
- Does Interakt have an AI receptionist?
- Interakt markets SOLO as an AI business team, with the AI agents Tara and Ved handling content and WhatsApp replies. We found no official page for a product called 'AI receptionist'.
About Interakt and SOLO
Interakt sells a WhatsApp marketing and support platform with AI agents and a sales CRM.
SOLO is Interakt's AI business team product. It plans Instagram content and replies to customers on WhatsApp, and is billed in 28-day cycles.
Sources:interakt.shopinterakt.shop
AI analysis of Interakt
Analysing Interakt — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Interakt features
Researched from Interakt's official product pages · updated September 2026.
Messaging & campaigns
- WhatsApp broadcast campaigns with analytics
- Instagram messaging
- RCS channel (Enterprise)
- Carousels and WhatsApp Forms
Inbox & support
- Unified team inbox for WhatsApp and Instagram
- Chat auto-assignment (Advanced)
- Team creation and permissions
Automation
- No-code drag-and-drop chatbot builder
- FAQ automations
- Branching flows with API calls and conditions
- Advanced webhooks
Commerce
- Catalogue sync from Shopify, WooCommerce or Excel
- Native payments and WhatsApp Pay
Sales CRM
- Sales CRM plan with agent seats
- Custom fields, tags and events
AI capabilities
- WhatsApp AI agents for sales, lead qualification and customer support (₹3,000 add-on)
- SOLO, described as an AI business team
Interakt pricing (INR)
SourceEvery edition as published by the vendor · free trial: 14-day free trial, no credit card required. Prices exclude GST unless stated. Full Interakt pricing breakdown
Starter
Not Applicable (no plan fee listed)
- Unlimited agents (owner roles)
- One channel: WhatsApp or Instagram
- Marketing ₹0.970, Authentication ₹0.129, Utility ₹0.160 per message; Service free
- Instagram-only Starter: ₹999/month (+taxes)
Growth
₹2,799/month (+taxes)
Monthly; save 8% on quarterly and 20% on yearly billing
- WhatsApp and Instagram
- FAQ automations, advanced campaigns, catalogues, carousels, WhatsApp Forms and WhatsApp Pay
- Marketing ₹0.958, Authentication ₹0.128, Utility ₹0.150 per message
- 25 custom fields, 30 tags, 5 events
Advanced
₹3,799/month (+taxes)
Monthly; save 8% on quarterly and 20% on yearly billing
- Chatbot flows with branching, API calls and conditions
- Chat auto-assignment and advanced webhooks
- Marketing ₹0.949, Authentication ₹0.127, Utility ₹0.140 per message
- 30 custom fields, 45 tags, 7 events
Enterprise
On request
- No markup charges
- Dedicated account manager
- RCS channel
- Higher rate limits
Other pricing options & add-ons
Sales CRM
Includes 5 sales agents and unlimited conversations; extra agents ₹499 per month each
₹2,499/month (+taxes)
WhatsApp AI Agents add-on
For Growth and Advanced; includes Sales, Lead Qualification and Customer Support agents
₹3,000
- • Message rates shown are for Indian destination numbers.
- • Paid plans are listed as "+taxes"; GST is extra.
- • Quarterly billing saves 8% and yearly billing saves 20%.
Buying for a team? App Advisor can get you a volume quote and any partner discount available.
Integrations, security & India
Integrations
- Shopify
- WooCommerce
- Webhooks and API calls from chatbot flows
For Indian businesses
- Prices are in INR, with per-message rates for Indian numbers
- Paid plans are listed plus taxes (GST extra)
- WhatsApp Pay is supported
Is Interakt the best choice for you?
Best choice if you are…
- Indian D2C and Shopify/WooCommerce stores selling through WhatsApp
- SMBs that want WhatsApp broadcasts, a shared inbox and chatbots in one tool
- Teams that want to try WhatsApp marketing on a 14-day free trial first
- Sales teams that want a WhatsApp-first CRM
Look elsewhere if you are…
- Businesses that need a full omnichannel contact centre or a traditional CRM; compare Gupshup, Gallabox or Wati for other WhatsApp options
Still comparing? Get an unbiased shortlist and demos arranged for free.
Sources (2) · updated September 2026
Interakt screenshots
Specifications
- Category
- WhatsApp automation
- Vendor
- Haptik (Jio)
- Headquarters
- Mumbai, Maharashtra
- Founded
- 2020
- Pricing model
- Subscription
- Starting price
- ₹2,757/mo
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- Yes
More software like Interakt
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Interakt — frequently asked questions
How much does SOLO by Interakt cost?+
SOLO starts with a 7-day free trial. After that, Growth costs ₹1,694 and Scale costs ₹4,999 per 28 days.
What are Interakt's WhatsApp plan prices?+
Growth is ₹2,799/month and Advanced is ₹3,799/month, both plus taxes. Enterprise is priced on request, and a Starter tier is also listed. Message charges are extra, for example ₹0.970 per marketing message.
Does Interakt have an AI receptionist?+
Interakt markets SOLO as an AI business team, with the AI agents Tara and Ved handling content and WhatsApp replies. We found no official page for a product called 'AI receptionist'.
What is Interakt pricing?+
Starter lists no plan fee ("Not Applicable"); an Instagram-only Starter is ₹999/month. Growth costs ₹2,799/month and Advanced ₹3,799/month, both plus taxes, with 8% off quarterly and 20% off yearly billing. Enterprise is on request. WhatsApp message charges are added per message.
Wati vs Interakt: how do they compare?+
Both are WhatsApp Business platforms. Interakt publishes INR plan fees and per-message rates, and it adds Instagram, RCS and a sales CRM plan. Compare Wati's current plans on its own site before you decide.
Does Interakt have a free trial?+
Yes. Interakt offers a 14-day free trial with no credit card required.
Are WhatsApp messages charged separately?+
Yes. Marketing, authentication and utility messages are charged per message at rates that fall slightly on higher plans. Service messages are free.
Does Interakt work with Shopify?+
Yes. Catalogues can be synced from Shopify, WooCommerce or Excel, and Growth and above include native payments and WhatsApp Pay.
Does Interakt have AI chatbots?+
There is a no-code chatbot builder on every tier. AI agents for sales, lead qualification and support are a ₹3,000 add-on for the Growth and Advanced plans.
Is GST included in Interakt prices?+
No. Paid plans are listed as "+taxes".
What is Interakt?+
Interakt is whatsapp automation by Haptik (Jio), an Indian company from Mumbai. WhatsApp Business API for SMBs and D2C brands.
How much does Interakt cost?+
Interakt's published pricing starts at ₹2,757/mo. Plans and taxes vary, so confirm on the official site.
Does Interakt offer a free trial or free plan?+
App Advisor's listing records a free trial for Interakt. Confirm the current trial terms on Haptik (Jio)'s official site.
Is Interakt made in India?+
Yes. Interakt is built by Haptik (Jio), headquartered in Mumbai, Maharashtra.
Who is Interakt best suited for?+
Interakt suits small business, smb, mid-market buyers looking for whatsapp automation.
What are the best alternatives to Interakt?+
Popular alternatives in whatsapp automation include AiSensy, Gupshup, Zoho SalesIQ WhatsApp. Use App Advisor's compare tool to see them side by side.
How is Interakt deployed?+
Interakt is available as a cloud (SaaS) product, with web access.
Guides that mention Interakt
Sell on WhatsApp With a CRM: Setup Guide IndiaSell on WhatsApp with a CRM: API, shared inbox, chat-to-lead flow and a 7-step setup, comparing Interakt, WATI, AiSensy and Gallabox for Indian businesses.MyOperator vs Interakt vs Gallabox: Pricing 2026MyOperator bundles calls + WhatsApp from ₹5,000/mo; Interakt is WhatsApp-first from free to ₹3,799/mo; Gallabox adds AI voice, from ₹2,399/mo.WhatsApp Follow-Up Automation with CRM in IndiaWhatsApp follow-up automation with a CRM: opt-in rules, approved templates, 24-hour window, chat logging and when automated messages annoy buyers.WhatsApp Business API Providers in India (2026 Guide)Official WhatsApp Business API vs bulk senders, how API pricing works, a choosing checklist and 24 Made-in-India WhatsApp API providers compared.
About Haptik (Jio)
Haptik (Jio) · Mumbai, Maharashtra · Founded 2013 · 3 products in our catalogue · Indian company
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