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Ameyo Omni
by Ameyo · Gurugram, Haryana · Since 2003
Omnichannel contact centre.
Helpdesk softwareMade in India
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.3
- transparency & India fit
What is Ameyo Omni?
Ameyo Omni is helpdesk software from Ameyo, an Indian company headquartered in Gurugram, Haryana and has been building software since 2003. Omnichannel contact centre.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.
What works well
- +Built in India with GST-ready workflows and local support hours
- +23 years in business — a mature, stable product
What to watch out for
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
Best suited for: Mid-market · Enterprise
AI analysis of Ameyo Omni
Analysing Ameyo Omni — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Ameyo Omni features
Category-standard capabilities plus what Ameyo Omni adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- INR pricing and India-based support
Ameyo Omni pricing
Entry price
On request
Quoted per organisation after a discovery call
How Ameyo Omni charges. Ameyo prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on ameyo.com.
Specifications
- Category
- Helpdesk software
- Vendor
- Ameyo
- Headquarters
- Gurugram, Haryana
- Founded
- 2003
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- Yes
More software like Ameyo Omni
Alternatives, the same vendor's other products and India-first picks.
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Ameyo Omni — frequently asked questions
What is Ameyo Omni?+
Ameyo Omni is helpdesk software by Ameyo, an Indian company from Gurugram. Omnichannel contact centre.
How much does Ameyo Omni cost?+
Ameyo Omni does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does Ameyo Omni offer a free trial or free plan?+
Ameyo Omni does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is Ameyo Omni made in India?+
Yes. Ameyo Omni is built by Ameyo, headquartered in Gurugram, Haryana.
Who is Ameyo Omni best suited for?+
Ameyo Omni suits mid-market, enterprise buyers looking for helpdesk software.
What are the best alternatives to Ameyo Omni?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Ameyo Omni deployed?+
Ameyo Omni is available as a cloud (SaaS) product, with web access.
About Ameyo
Ameyo · Gurugram, Haryana · Founded 2003 · 1 product in our catalogue · Indian company
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