RecommendedFeatured
Starts at
Free plan
- Starting price
- Free plan
- Free trial / plan
- Free plan
- Start without a card
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.6
- transparency & India fit
What is UVdesk?
UVdesk is helpdesk software from Webkul, an Indian company headquartered in New Delhi, Delhi and has been building software since 2016. Open-source helpdesk built in Delhi.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
A free plan is available, with paid plans for growing teams. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.
What works well
- +Free plan available to evaluate at zero cost
- +Built in India with GST-ready workflows and local support hours
- +10 years in business — a mature, stable product
What to watch out for
- −Feature depth for your specific workflow should still be verified in a demo
Best suited for: Startup · Small business · SMB
AI analysis of UVdesk
Analysing UVdesk — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
UVdesk features
Category-standard capabilities plus what UVdesk adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- Free plan to start without a card
- Open-source code you can self-host
- INR pricing and India-based support
UVdesk pricing
Entry price
Free plan
Free plan, paid tiers for more users and features
How UVdesk charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on uvdesk.com.
UVdesk screenshots
Specifications
- Category
- Helpdesk software
- Vendor
- Webkul
- Headquarters
- New Delhi, Delhi
- Founded
- 2016
- Pricing model
- Freemium
- Starting price
- Free plan
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Startup, Small business, SMB
- Made in India
- Yes
More software like UVdesk
Alternatives, the same vendor's other products and India-first picks.
UVdesk vs FreshdeskUVdesk vs Zoho DeskUVdesk vs FreshserviceUVdesk vs HiverUVdesk vs HubSpot Service Hub
Compare all UVdesk alternatives with pricing →UVdesk — frequently asked questions
What is UVdesk?+
UVdesk is helpdesk software by Webkul, an Indian company from New Delhi. Open-source helpdesk built in Delhi.
How much does UVdesk cost?+
UVdesk has a free plan. Check the vendor's pricing page for current plans.
Does UVdesk offer a free trial or free plan?+
Yes — UVdesk offers a free plan you can start with.
Is UVdesk made in India?+
Yes. UVdesk is built by Webkul, headquartered in New Delhi, Delhi.
Who is UVdesk best suited for?+
UVdesk suits startup, small business, smb buyers looking for helpdesk software.
What are the best alternatives to UVdesk?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is UVdesk deployed?+
UVdesk is available as a cloud (SaaS) product, with web access.
About Webkul
Webkul · New Delhi, Delhi · Founded 2015 · 2 products in our catalogue · Indian company
Get an instant demo