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HubSpot Service Hub
by HubSpot · Cambridge, United States · Since 2006
Customer service in HubSpot.
Helpdesk softwareFree plan
- Starting price
- Free plan
- Free trial / plan
- Free plan
- Start without a card
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.6
- transparency & India fit
What is HubSpot Service Hub?
HubSpot Service Hub is helpdesk software from HubSpot, based in Cambridge, United States and has been building software since 2006. Customer service in HubSpot.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
A free plan is available, with paid plans for growing teams.
What works well
- +Free plan available to evaluate at zero cost
- +20 years in business — a mature, stable product
What to watch out for
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Startup · Small business · SMB
AI analysis of HubSpot Service Hub
Analysing HubSpot Service Hub — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
HubSpot Service Hub features
Category-standard capabilities plus what HubSpot Service Hub adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- Free plan to start without a card
HubSpot Service Hub pricing
Entry price
Free plan
Free plan, paid tiers for more users and features
How HubSpot Service Hub charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on hubspot.com.
HubSpot Service Hub screenshots
Specifications
- Category
- Helpdesk software
- Vendor
- HubSpot
- Headquarters
- Cambridge, United States
- Founded
- 2006
- Pricing model
- Freemium
- Starting price
- Free plan
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Startup, Small business, SMB
- Made in India
- No
More software like HubSpot Service Hub
Alternatives, the same vendor's other products and India-first picks.
HubSpot Service Hub vs FreshdeskHubSpot Service Hub vs Zoho DeskHubSpot Service Hub vs FreshserviceHubSpot Service Hub vs HiverHubSpot Service Hub vs UVdesk
Compare all HubSpot Service Hub alternatives with pricing →HubSpot Service Hub — frequently asked questions
What is HubSpot Service Hub?+
HubSpot Service Hub is helpdesk software by HubSpot. Customer service in HubSpot.
How much does HubSpot Service Hub cost?+
HubSpot Service Hub has a free plan. Check the vendor's pricing page for current plans.
Does HubSpot Service Hub offer a free trial or free plan?+
Yes — HubSpot Service Hub offers a free plan you can start with.
Is HubSpot Service Hub made in India?+
No. HubSpot Service Hub is developed by HubSpot in Cambridge, United States, though it is used by Indian businesses.
Who is HubSpot Service Hub best suited for?+
HubSpot Service Hub suits startup, small business, smb buyers looking for helpdesk software.
What are the best alternatives to HubSpot Service Hub?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is HubSpot Service Hub deployed?+
HubSpot Service Hub is available as a cloud (SaaS) product, with web access.
About HubSpot
HubSpot · Cambridge, United States · Founded 2006 · 7 products in our catalogue
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