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HubSpot Service Hub

by HubSpot · Cambridge, United States · Since 2006

Customer service in HubSpot.

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Starting price
Free plan
Free trial / plan
Free plan
Start without a card
Deployment
Cloud
Web
App Advisor rating
4.6
transparency & India fit

What is HubSpot Service Hub?

HubSpot Service Hub is helpdesk software from HubSpot, based in Cambridge, United States and has been building software since 2006. Customer service in HubSpot.

Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.

A free plan is available, with paid plans for growing teams.

What works well

  • +Free plan available
  • +14-day free trial
  • +Prices published openly on the official pricing page
  • +Android and iOS apps published by the vendor
  • +Developer API documented on the official site
  • +Integrations directory on the official site

What to watch out for

  • −Prices listed in USD, not Indian rupees

Best suited for: Startup · Small business · SMB

HubSpot Service Hub at a glance

Analysing HubSpot Service Hub — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

HubSpot Service Hub features

As listed on HubSpot Service Hub's official website.

  • Marketing Hub
  • Marketing Hub Marketing automation software Free and premium plans
  • Sales Hub
  • Sales Hub Sales software Free and premium plans
  • Service Hub
  • Service Hub Customer service software Free and premium plans
  • Content Hub
  • Content Hub Content marketing software Free and premium plans
  • Data Hub
  • Data Hub Data management software Free and premium plans
  • Revenue Hub

What customers say about HubSpot Service Hub

Testimonials published on HubSpot Service Hub's own website, selected by the vendor. These are not independent reviews.

“The biggest benefit of HubSpot is that all your data lives in it, you see the same customer information as the sales team and vice versa. It gives us a new level of confidence.” Source
“HubSpot matched our expectations for several reasons. We loved its flexibility, ease of operations, and pace of scalability. It was intuitive to pick up and adopt, and had a very user-friendly interface that was easy to adapt.” Source
“HubSpot is a company that listens and invests in its customers. They know that our success is their success.” Source
“HubSpot delivered an excellent level of detail, and the interface was pretty easy to use. There were 3 main reasons why we decided to adopt HubSpot — seamless collaboration between the teams, the ease of the platform, and the high level of detailing of the data.” Source

HubSpot Service Hub pricing

Entry price

Free plan

Free plan, paid tiers for more users and features

How HubSpot Service Hub charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on hubspot.com.

HubSpot Service Hub screenshots

Specifications

Category
Helpdesk software
Vendor
HubSpot
Headquarters
Cambridge, United States
Founded
2006
Pricing model
Freemium
Starting price
Free plan
Deployment
Cloud
Platforms
Web
Best for
Startup, Small business, SMB
Made in India
No

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HubSpot Service Hub — frequently asked questions

Where is the HubSpot Service Hub login page?+

HubSpot Service Hub's login is at https://app.hubspot.com/login, linked from its official website.

How much does HubSpot Service Hub cost?+

HubSpot Service Hub publishes its plans at https://www.hubspot.com/products/marketing. It offers a free plan. Check that page for current prices, as plans change.

Does HubSpot Service Hub have a free trial?+

Yes. HubSpot Service Hub's official site offers a free trial of 14 days.

Does HubSpot Service Hub have a mobile app?+

Yes. HubSpot Service Hub's official website links to its Android and iOS app.

What is HubSpot Service Hub?+

HubSpot Service Hub is helpdesk software by HubSpot. Customer service in HubSpot.

How much does HubSpot Service Hub cost?+

HubSpot Service Hub has a free plan. Check the vendor's pricing page for current plans.

Does HubSpot Service Hub offer a free trial or free plan?+

Yes — HubSpot Service Hub offers a free plan you can start with.

Is HubSpot Service Hub made in India?+

No. HubSpot Service Hub is developed by HubSpot in Cambridge, United States.

Who is HubSpot Service Hub best suited for?+

HubSpot Service Hub suits startup, small business, smb buyers looking for helpdesk software.

What are the best alternatives to HubSpot Service Hub?+

Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.

How is HubSpot Service Hub deployed?+

HubSpot Service Hub is available as a cloud (SaaS) product, with web access.

About HubSpot

HubSpot logo

HubSpot · Cambridge, United States · Founded 2006 · 7 products in our catalogue

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