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Aria Telecom
by Aria Telecom · New Delhi, Delhi · Since 2003
Call centre and IVR solutions.
Helpdesk softwareMade in India
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.2
- transparency & India fit
What is Aria Telecom?
Aria Telecom is helpdesk software from Aria Telecom, an Indian company headquartered in New Delhi, Delhi and has been building software since 2003. Call centre and IVR solutions.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.
What works well
- +Built in India with GST-ready workflows and local support hours
- +23 years in business — a mature, stable product
What to watch out for
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
Best suited for: Mid-market · Enterprise
AI analysis of Aria Telecom
Analysing Aria Telecom — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Aria Telecom features
Category-standard capabilities plus what Aria Telecom adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- INR pricing and India-based support
Aria Telecom pricing
Entry price
On request
Quoted per organisation after a discovery call
How Aria Telecom charges. Aria Telecom prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on ariatelecom.net.
Specifications
- Category
- Helpdesk software
- Vendor
- Aria Telecom
- Headquarters
- New Delhi, Delhi
- Founded
- 2003
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- Yes
More software like Aria Telecom
Alternatives, the same vendor's other products and India-first picks.
Compare all Aria Telecom alternatives with pricing →
Aria Telecom — frequently asked questions
What is Aria Telecom?+
Aria Telecom is helpdesk software by Aria Telecom, an Indian company from New Delhi. Call centre and IVR solutions.
How much does Aria Telecom cost?+
Aria Telecom does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does Aria Telecom offer a free trial or free plan?+
Aria Telecom does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is Aria Telecom made in India?+
Yes. Aria Telecom is built by Aria Telecom, headquartered in New Delhi, Delhi.
Who is Aria Telecom best suited for?+
Aria Telecom suits mid-market, enterprise buyers looking for helpdesk software.
What are the best alternatives to Aria Telecom?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Aria Telecom deployed?+
Aria Telecom is available as a cloud (SaaS) product, with web access.
About Aria Telecom
Aria Telecom · New Delhi, Delhi · Founded 2003 · 1 product in our catalogue · Indian company
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