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Bitespeed
by BiteSpeed · Bengaluru, Karnataka · Since 2020
WhatsApp marketing and support for e-commerce.
- Starting price
- Price on request
- Quoted after a demo; billed via Shopify
- Free trial / plan
- Free to install
- Recurring and usage-based charges apply
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.6
- transparency & India fit
What is Bitespeed?
BiteSpeed is a Bengaluru-built marketing, sales and support platform for Shopify-first e-commerce brands, with its listed office in the HSR Layout area of Bengaluru. It started in 2019 as a Facebook Messenger and WhatsApp tool for D2C stores and has since added email, SMS and RCS, web push, Instagram DMs and AI voice calling. The company says it serves 6,000+ brands in 50+ countries and has sent over 1.5 billion messages; its Shopify app was first listed on 7 October 2019.
What it does best is the D2C revenue loop on WhatsApp: abandoned cart recovery, broadcasts to segmented lists, spin-the-wheel and popup widgets to collect opt-ins, and a shared support inbox that pulls WhatsApp, Instagram, email and website chat into one queue. For Indian brands the cash-on-delivery tooling matters most. BiteSpeed can confirm COD orders by WhatsApp or by an AI voice call and update the Shopify order, which is aimed squarely at cutting RTO. It also connects to Shiprocket, Klaviyo, Yotpo, Judge.me and Zendesk.
The drawbacks are about fit and transparency. The product is built around Shopify, so a WooCommerce or custom-built store will get far less from it. Prices are no longer published on bitespeed.co: the Pricing link goes to a demo form, and the Shopify listing only says the app is free to install with recurring and usage-based charges billed every 30 days. WhatsApp conversation fees charged by Meta come on top. The AI voice agent page does not say which Indian languages are supported, so test Hindi or regional calls before you commit.
Buying works like this: you book a demo, the sales team scopes channels and volumes, and billing runs through Shopify's app billing in USD or INR (the listing is inconsistent on this). If you are a D2C brand doing a few hundred orders a month with heavy COD, BiteSpeed is worth a demo; if you only need a WhatsApp chat button and occasional broadcasts, a cheaper Indian BSP such as Interakt or AiSensy may be enough.
What works well
- +COD confirmation by WhatsApp and AI voice call targets RTO, a top cost for Indian D2C brands
- +Unified inbox brings WhatsApp, Instagram DMs, email and website chat into one support queue
- +Drag-and-drop journey builder runs flows across WhatsApp, email, SMS, RCS and push
- +Over 100 integrations including Shopify, Klaviyo, Shiprocket, Zendesk, Yotpo and Judge.me
- +AI voice agents handle cart recovery calls, product broadcasts and inbound order queries
- +Shopify App Store listing shows 4.6 stars from 409 reviews, with 92% five-star ratings
What to watch out for
- −No public price list; the Pricing link on bitespeed.co opens a demo request form
- −Built around Shopify, so non-Shopify stores lose much of the automation
- −Meta's WhatsApp conversation charges are billed on top of BiteSpeed's own fees
- −Voice agent page gives no list of supported languages, including Hindi
- −About 5% of Shopify ratings are one-star, and a recent review complains of being charged without service
Best suited for: Indian D2C brands on Shopify with high cash-on-delivery share and RTO problems · Brands that want WhatsApp marketing, cart recovery and support in one tool · Exporting D2C brands selling to customers in several countries from one Shopify store
Bitespeed at a glance
Analysing Bitespeed — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Bitespeed features
Researched from Bitespeed's official product pages · updated October 2026.
Marketing automation
- Omnichannel journey builder (drag and drop)
- AI segmentation and RFM segments
- Campaigns across WhatsApp, email, SMS, RCS and push
- Abandoned cart recovery flows
- AI marketing agents for research, segments, creative and insights
Conversational AI
- AI WhatsApp chatbot
- AI Instagram chatbot
- AI website agent with human handoff
- AI voice agents for inbound and outbound calls
Voice use cases
- Cart recovery calls with discount offers
- COD and order detail confirmation to reduce RTO
- Launch, restock and offer broadcasts by call
- Voice support for order, delivery and returns questions
Support
- Unified inbox for WhatsApp, email, Instagram and web chat
- Live agent analytics
- Workflow automations
- Order updates from Shopify
Opt-in and storefront widgets
- WhatsApp chat button with custom branding
- Popup widget
- Spin the wheel
- Facebook Messenger chat
AI capabilities
- Six AI marketing agents: Research, Opportunity, Segment, Creative, Campaign and Insights
- AI voice agents for cart recovery, COD confirmation and inbound support
- AI chatbots on WhatsApp, Instagram and the website, with handoff to human agents
Bitespeed pricing (USD)
SourceEvery edition as published by the vendor. Prices exclude GST unless stated. Full Bitespeed pricing breakdown
Shopify app (custom quote)
Not published
- WhatsApp chat button, popups and spin-the-wheel opt-in widgets
- Abandoned cart recovery and WhatsApp broadcasts
- WhatsApp support inbox and AI voice agent
- Recurring plus usage-based charges billed every 30 days
Other pricing options & add-ons
WhatsApp conversation fees
Meta's per-message charges for marketing, utility and service messages apply on top
Usage-based
- • bitespeed.co shows no prices; the Pricing menu item links to the demo request page.
- • The Shopify App Store listing says the app is free to install, with recurring and usage-based charges billed every 30 days, in USD or INR.
- • GST treatment is not stated on BiteSpeed's pages; Shopify app charges for Indian merchants are normally billed by Shopify, so check your Shopify invoice.
- • No free trial is stated on the official site or the current Shopify listing.
Buying for a team? App Advisor can get you a volume quote and any partner discount available.
Integrations, security & India
Integrations
- Shopify
- Klaviyo
- Shiprocket
- HubSpot
- Zendesk
- Freshsales
- Omnisend
- Yotpo
- Judge.me
- Attentive
- Postscript
- Privy
- Loop
- Smile
- Calendly
- Canva
- Meta
For Indian businesses
- bitespeed.co lists a Bengaluru office (HSR Layout area, 560102)
- COD confirmation by WhatsApp and voice call is built to reduce RTO on Indian cash-on-delivery orders
- Integrates with Shiprocket, the shipping aggregator widely used by Indian D2C brands
- Shopify listing names India as the developer's country and says charges are billed in USD or INR
- Backed by Peak XV Partners' Surge programme, which led its USD 3.5 million round in 2024
What reviewers say about Bitespeed
Scores published on independent review sites — follow the links for the full reviews.
Support, resources & partner network
Support & learning
- Email: hello@bitespeed.co
- Personalised demo with the sales team
- Getting Started help centre collection
Trust, compliance & who uses Bitespeed
6,000+ e-commerce brands
Customers
50+
Countries
2019
In business since
Bitespeed timeline — releases & milestones
Is Bitespeed the best choice for you?
Best choice if you are…
- Indian D2C brands on Shopify with high cash-on-delivery share and RTO problems
- Brands that want WhatsApp marketing, cart recovery and support in one tool
- Exporting D2C brands selling to customers in several countries from one Shopify store
Look elsewhere if you are…
- WooCommerce, Magento or custom-built stores
- Small sellers who only need a WhatsApp chat button and a few broadcasts a month
Still comparing? Get an unbiased shortlist and demos arranged for free.
Sources (5) · updated October 2026
Bitespeed screenshots
Specifications
- Category
- WhatsApp automation
- Vendor
- BiteSpeed
- Headquarters
- Bengaluru, Karnataka
- Founded
- 2020
- Pricing model
- Subscription
- Starting price
- Price on request · Quoted after a demo; billed via Shopify
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- Yes
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Bitespeed — frequently asked questions
How much does BiteSpeed cost in India?+
BiteSpeed no longer publishes prices on bitespeed.co; the Pricing link opens a demo form. Its Shopify App Store listing says the app is free to install, with recurring and usage-based charges billed every 30 days in USD or INR. Expect a quote based on your channels and message volume, plus Meta's WhatsApp conversation fees on top.
Does BiteSpeed offer a free trial?+
Neither bitespeed.co nor the current Shopify listing states a free trial. Installing the BiteSpeed app on Shopify is free, but paid charges begin once a plan is activated. If you want to test it, ask the sales team during the demo whether a trial period or pilot can be added to your Shopify subscription.
Is GST charged on BiteSpeed?+
BiteSpeed's pages do not say how GST is applied. Because BiteSpeed bills through Shopify's app billing, Indian merchants usually see the charge on their Shopify invoice. If you need a GST invoice with your GSTIN for input tax credit, confirm with BiteSpeed and Shopify before activating a paid plan.
Is BiteSpeed an Indian company?+
Yes. BiteSpeed lists a Bengaluru office in the HSR Layout area on its website, and its Shopify listing names India as the developer's country. It was founded in 2019 by Vinayak Aggarwal and is backed by Peak XV's Surge. Most of its customers are D2C brands, both Indian and overseas.
Can BiteSpeed reduce RTO on COD orders?+
BiteSpeed can confirm cash-on-delivery orders automatically by WhatsApp message or AI voice call, check order details and update the order status, which filters out fake or low-intent COD orders before shipping. BiteSpeed's voice page reports a 60% connect rate with retries. Your actual RTO saving depends on your category and pincode mix.
BiteSpeed vs Interakt or AiSensy: which should I choose?+
BiteSpeed suits Shopify D2C brands that want cart recovery, journeys across WhatsApp, email and SMS, a support inbox and AI voice calls in one tool. Interakt and AiSensy are simpler WhatsApp-first tools with public INR price lists and work beyond Shopify. Pick BiteSpeed for depth on Shopify; pick the others for lower, predictable cost.
Does BiteSpeed work with WooCommerce?+
BiteSpeed is built around Shopify: its app is distributed through the Shopify App Store and its automations read Shopify carts, orders and customers. Its site does not list WooCommerce as a supported store platform. If you run WooCommerce or a custom store, confirm support on the demo call or consider a WhatsApp tool that lists your platform.
Does BiteSpeed have a mobile app?+
We did not find a dedicated BiteSpeed app on Google Play or the Apple App Store. Teams work in BiteSpeed's web dashboard, which is opened from the Shopify admin. For answering WhatsApp chats on the go, ask BiteSpeed whether its support inbox works well on a mobile browser before you move your support team onto it.
Which tools does BiteSpeed integrate with?+
BiteSpeed says it has 100+ integrations. Named ones include Shopify, Klaviyo, Shiprocket, HubSpot, Zendesk, Freshsales, Omnisend, Yotpo, Judge.me, Attentive, Postscript, Privy, Loop, Smile and Canva. The Shiprocket connection is the most useful for Indian brands, because it ties order and shipping updates to WhatsApp messages.
How long does BiteSpeed take to set up?+
Installing the BiteSpeed Shopify app takes minutes, but going live on WhatsApp also needs a verified WhatsApp Business API number and approved message templates from Meta, which can take a few days. After the demo, BiteSpeed's team helps set up cart recovery, COD and broadcast flows, so plan for roughly one to two weeks.
What is Bitespeed?+
Bitespeed is whatsapp automation by BiteSpeed, an Indian company from Bengaluru. WhatsApp marketing and support for e-commerce.
How much does Bitespeed cost?+
BiteSpeed publishes: Price on request · Quoted after a demo; billed via Shopify. Confirm current plans and taxes on the official pricing page.
Does Bitespeed offer a free trial or free plan?+
App Advisor's listing records a free trial for Bitespeed. Confirm the current trial terms on BiteSpeed's official site.
Is Bitespeed made in India?+
Yes. Bitespeed is built by BiteSpeed, headquartered in Bengaluru, Karnataka.
Who is Bitespeed best suited for?+
Bitespeed suits small business, smb, mid-market buyers looking for whatsapp automation.
What are the best alternatives to Bitespeed?+
Popular alternatives in whatsapp automation include AiSensy, Gupshup, Zoho SalesIQ WhatsApp. Use App Advisor's compare tool to see them side by side.
How is Bitespeed deployed?+
Bitespeed is available as a cloud (SaaS) product, with web access.
Guides that mention Bitespeed
About BiteSpeed
BiteSpeed · Bengaluru, Karnataka · Founded 2020 · 2 products in our catalogue · Indian company
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