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C-Zentrix
by C-Zentrix (Teckinfo) · New Delhi, Delhi · Since 2000
Contact centre software built in Delhi.
Helpdesk softwareMade in India
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.2
- transparency & India fit
What is C-Zentrix?
C-Zentrix is helpdesk software from C-Zentrix (Teckinfo), an Indian company headquartered in New Delhi, Delhi and has been building software since 2000. Contact centre software built in Delhi.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.
What works well
- +Built in India with GST-ready workflows and local support hours
- +26 years in business — a mature, stable product
What to watch out for
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
Best suited for: Mid-market · Enterprise
AI analysis of C-Zentrix
Analysing C-Zentrix — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
C-Zentrix features
Category-standard capabilities plus what C-Zentrix adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- INR pricing and India-based support
C-Zentrix pricing
Entry price
On request
Quoted per organisation after a discovery call
How C-Zentrix charges. C-Zentrix (Teckinfo) prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on c-zentrix.com.
Specifications
- Category
- Helpdesk software
- Vendor
- C-Zentrix (Teckinfo)
- Headquarters
- New Delhi, Delhi
- Founded
- 2000
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- Yes
More software like C-Zentrix
Alternatives, the same vendor's other products and India-first picks.
Compare all C-Zentrix alternatives with pricing →
C-Zentrix — frequently asked questions
What is C-Zentrix?+
C-Zentrix is helpdesk software by C-Zentrix (Teckinfo), an Indian company from New Delhi. Contact centre software built in Delhi.
How much does C-Zentrix cost?+
C-Zentrix does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does C-Zentrix offer a free trial or free plan?+
C-Zentrix does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is C-Zentrix made in India?+
Yes. C-Zentrix is built by C-Zentrix (Teckinfo), headquartered in New Delhi, Delhi.
Who is C-Zentrix best suited for?+
C-Zentrix suits mid-market, enterprise buyers looking for helpdesk software.
What are the best alternatives to C-Zentrix?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is C-Zentrix deployed?+
C-Zentrix is available as a cloud (SaaS) product, with web access.
About C-Zentrix (Teckinfo)
C-Zentrix (Teckinfo) · New Delhi, Delhi · Founded 2000 · 1 product in our catalogue · Indian company
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