RecommendedFeatured
Starts at
Free plan
- Starting price
- Paid plans
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 3.9
- transparency & India fit
What is Chatlio?
Chatlio is helpdesk software from Chatlio LLC, based in Seattle, USA. Website live chat that your team answers from Slack.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, Chatlio also covers live chat & chatbot software.
What works well
- +Free plan available
- +Free trial available
- +Developer API documented on the official site
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
Chatlio at a glance
Analysing Chatlio — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Chatlio features
As listed on Chatlio's official website.
- Button, chip or tab
- Custom CSS
- Works on phones
- Remove our branding
- Triggers
- Pre-chat questions
- Question groups
- Saved replies
- Multiple operators per chat
- Visitor context
- Screenshots on request
- Files and code both ways
What customers say about Chatlio
Testimonials published on Chatlio's own website, selected by the vendor. These are not independent reviews.
“I’ve tried basically every live chat system for RepeaterStore and @chatlio is by far the best. Amazing support team, great Slack integration.” Source
“When I discovered Chatlio almost 3 years ago, it was a game-changer for me. I hated to have to install "another" third-party software.” Source
“Hey @chatlio your live chat app and seamless integration with @SlackHQ is amazing. It's incredibly easy to manage all our live chats from Slack instead of having to have another dashboard open. Thank you!” Source
“We got Chatlio up and running in minutes, and it's been fully stable and low maintenance over the last two years.” Source
Chatlio pricing
Entry price
Paid plans
Published subscription pricing, taxes extra
How Chatlio charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on chatlio.com.
Chatlio screenshots
Specifications
- Category
- Helpdesk software, Live chat & chatbot software
- Vendor
- Chatlio LLC
- Headquarters
- Seattle, USA
- Founded
- Not published
- Pricing model
- Subscription
- Starting price
- Paid plans
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like Chatlio
Alternatives, the same vendor's other products and India-first picks.
Compare all Chatlio alternatives with pricing →
Chatlio — frequently asked questions
Where is the Chatlio login page?+
Chatlio's login is at https://chatlio.com/app/, linked from its official website.
How much does Chatlio cost?+
Chatlio publishes its plans at https://chatlio.com/pricing/. It offers a free plan. Check that page for current prices, as plans change.
Does Chatlio have a free trial?+
Yes. Chatlio's official site offers a free trial.
What is Chatlio?+
Chatlio is helpdesk software by Chatlio LLC. Website live chat that your team answers from Slack.
How much does Chatlio cost?+
Chatlio is a paid product. Check Chatlio LLC's official pricing page for current plans, or request a quote through App Advisor.
Does Chatlio offer a free trial or free plan?+
App Advisor's listing records a free trial for Chatlio. Confirm the current trial terms on Chatlio LLC's official site.
Is Chatlio made in India?+
No. Chatlio is developed by Chatlio LLC in Seattle, USA.
Who is Chatlio best suited for?+
Chatlio suits small business, smb, mid-market buyers looking for helpdesk software with live chat & chatbot software.
What are the best alternatives to Chatlio?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Chatlio deployed?+
Chatlio is available as a cloud (SaaS) product, with web access.
About Chatlio LLC
Chatlio LLC · Seattle, USA · 1 product in our catalogue
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