RecommendedFeatured
Starts at
Free plan
- Starting price
- On request
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 3.9
- transparency & India fit
What is Chatlio?
Chatlio is helpdesk software from Chatlio LLC, based in Seattle, USA. Website live chat that your team answers from Slack.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, Chatlio also covers live chat & chatbot software.
What works well
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
AI analysis of Chatlio
Analysing Chatlio — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Chatlio features
Category-standard capabilities plus what Chatlio adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
Chatlio pricing
Entry price
On request
Published subscription pricing, taxes extra
How Chatlio charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on chatlio.com.
Specifications
- Category
- Helpdesk software, Live chat & chatbot software
- Vendor
- Chatlio LLC
- Headquarters
- Seattle, USA
- Founded
- Not published
- Pricing model
- Subscription
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like Chatlio
Alternatives, the same vendor's other products and India-first picks.
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Chatlio — frequently asked questions
What is Chatlio?+
Chatlio is helpdesk software by Chatlio LLC. Website live chat that your team answers from Slack.
How much does Chatlio cost?+
Chatlio is a paid product. Check Chatlio LLC's official pricing page for current plans, or request a quote through App Advisor.
Does Chatlio offer a free trial or free plan?+
App Advisor's listing records a free trial for Chatlio. Confirm the current trial terms on Chatlio LLC's official site.
Is Chatlio made in India?+
No. Chatlio is developed by Chatlio LLC in Seattle, USA.
Who is Chatlio best suited for?+
Chatlio suits small business, smb, mid-market buyers looking for helpdesk software with live chat & chatbot software.
What are the best alternatives to Chatlio?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Chatlio deployed?+
Chatlio is available as a cloud (SaaS) product, with web access.
About Chatlio LLC
Chatlio LLC · Seattle, USA · 1 product in our catalogue
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