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CommBox
by CommBox · Glil Yam, Israel
AI omnichannel customer experience platform with chatbots and a unified agent workspace.
- Starting price
- Paid plans
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.0
- transparency & India fit
What is CommBox?
CommBox is helpdesk software from CommBox, based in Glil Yam, Israel. AI omnichannel customer experience platform with chatbots and a unified agent workspace.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, CommBox also covers live chat & chatbot software, ai tools.
What works well
- +Free trial available
- +Developer API documented on the official site
- +Integrations directory on the official site
- +States SOC 2, GDPR compliance
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
CommBox at a glance
Analysing CommBox — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
CommBox features
As listed on CommBox's official website.
- Optimize conversions, drive efficiency and satisfaction
- Enterprise-grade security
- Open platform for customization
- Pre-made widgets for out-of-the-box functionality
- Flexible deployment models
- Open API
- Era – Generative AI
- Automation & AI
- Proactive Messaging & Campaigns
- Unified Agent Workspace
- Reporting & Analytics
- CommBox Platform
What customers say about CommBox
Testimonials published on CommBox's own website, selected by the vendor. These are not independent reviews.
“CommBox has been a true partner, helping us automate customer requests on WhatsApp and deliver faster, more efficient service at scale.” Source
“With CommBox, we deployed AI-powered customer engagement across multiple regions, helping customers find answers faster while increasing lead conversions and operational efficiency.” Source
“With CommBox, we automated fan support on WhatsApp and now provide 24/7 service with faster response times and greater operational efficiency.” Source
CommBox pricing
Entry price
Paid plans
Published subscription pricing, taxes extra
How CommBox charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on commbox.io.
CommBox screenshots
Specifications
- Category
- Helpdesk software, Live chat & chatbot software, AI tools
- Vendor
- CommBox
- Headquarters
- Glil Yam, Israel
- Founded
- Not published
- Pricing model
- Subscription
- Starting price
- Paid plans
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like CommBox
Alternatives, the same vendor's other products and India-first picks.
Compare all CommBox alternatives with pricing →
CommBox — frequently asked questions
Where is the CommBox login page?+
CommBox's login is at https://manage.commbox.io/login/?_gl=1*1mov1v2*_ga*MTQxNzY3MjcxLjE3ODAzMTA2MzI.*_ga_R11JLVP7XP*czE3ODAzMTA2MzEkbzEkZzAkdDE3ODAzMTE1MzIkajYwJGwwJGgw*_gcl_au*NjAxOTc2NjUwLjE3ODAzMTA2MzI., linked from its official website.
How much does CommBox cost?+
CommBox publishes its plans at https://www.commbox.io/pricing/. Check that page for current prices, as plans change.
Does CommBox have a free trial?+
Yes. CommBox's official site offers a free trial.
Is CommBox secure and compliant?+
CommBox's official site states SOC 2, GDPR compliance.
What is CommBox?+
CommBox is helpdesk software by CommBox. AI omnichannel customer experience platform with chatbots and a unified agent workspace.
How much does CommBox cost?+
CommBox is a paid product. Check CommBox's official pricing page for current plans, or request a quote through App Advisor.
Does CommBox offer a free trial or free plan?+
App Advisor's listing records a free trial for CommBox. Confirm the current trial terms on CommBox's official site.
Is CommBox made in India?+
No. CommBox is developed by CommBox in Glil Yam, Israel.
Who is CommBox best suited for?+
CommBox suits small business, smb, mid-market buyers looking for helpdesk software with live chat & chatbot software and ai tools.
What are the best alternatives to CommBox?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is CommBox deployed?+
CommBox is available as a cloud (SaaS) product, with web access.
About CommBox
CommBox · Glil Yam, Israel · 1 product in our catalogue
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