RecommendedMade in India
Starts at
₹1,500/mo
CounterPath
by CounterPath · New York, United States
VoIP softphone and unified communications software for desktop and mobile
- Starting price
- Free plan
- Free trial / plan
- Free plan
- Start without a card
- Deployment
- Desktop
- Web, Android & iOS
- App Advisor rating
- 4.2
- transparency & India fit
What is CounterPath?
CounterPath is contact center & cloud telephony from CounterPath, based in New York, United States. VoIP softphone and unified communications software for desktop and mobile
Contact-centre software runs inbound and outbound calling with IVR, ACD, dialler, recording and agent desktops, increasingly blended with chat and WhatsApp. Cloud telephony providers supply the numbers and minutes; several Indian vendors do both.
A free plan is available, with paid plans for growing teams. Beyond contact center & cloud telephony, CounterPath also covers workflow automation & integration.
What works well
- +Free plan available to evaluate at zero cost
- +Native mobile apps for work on the go
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
- −Desktop-first, so remote access needs a cloud-hosting add-on
Best suited for: Startup · Small business · SMB
AI analysis of CounterPath
Analysing CounterPath — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
CounterPath features
Category-standard capabilities plus what CounterPath adds. Verify depth in a demo.
- IVR and ACD routing
- Virtual and toll-free numbers
- Predictive and progressive diallers
- Call recording and QA
- Omnichannel agent desktop
- CRM screen-pop
- Workforce management
- Real-time dashboards
- Mobile apps for Android and iOS
- Works offline on desktop
- Free plan to start without a card
CounterPath pricing
Entry price
Free plan
Free plan, paid tiers for more users and features
How CounterPath charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on counterpath.com.
Specifications
- Category
- Contact center & cloud telephony, Workflow automation & integration
- Vendor
- CounterPath
- Headquarters
- New York, United States
- Founded
- Not published
- Pricing model
- Freemium
- Starting price
- Free plan
- Deployment
- Desktop
- Platforms
- Android, iOS, Windows
- Best for
- Startup, Small business, SMB
- Made in India
- No
More software like CounterPath
Alternatives, the same vendor's other products and India-first picks.
Compare all CounterPath alternatives with pricing →
CounterPath — frequently asked questions
What is CounterPath?+
CounterPath is contact center & cloud telephony by CounterPath. VoIP softphone and unified communications software for desktop and mobile
How much does CounterPath cost?+
CounterPath has a free plan. Check the vendor's pricing page for current plans.
Does CounterPath offer a free trial or free plan?+
Yes — CounterPath offers a free plan you can start with.
Is CounterPath made in India?+
No. CounterPath is developed by CounterPath in New York, United States.
Who is CounterPath best suited for?+
CounterPath suits startup, small business, smb buyers looking for contact center & cloud telephony with workflow automation & integration.
What are the best alternatives to CounterPath?+
Popular alternatives in contact center & cloud telephony include Ozonetel Contact Center, Knowlarity SuperReceptionist, MyOperator Contact Center. Use App Advisor's compare tool to see them side by side.
How is CounterPath deployed?+
CounterPath is available as desktop software, with web, Android and iOS apps.
About CounterPath
CounterPath · New York, United States · 1 product in our catalogue
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