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Contact center & cloud telephony · Alternatives
CounterPath is a contact center & cloud telephony product from CounterPath, New York, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 2 have a free plan, 12 are built in India.
Quick answer
The closest alternatives to CounterPath are Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (₹2,499/mo), Callyzer (₹175/mo), Ozonetel Contact Center (₹1,500/mo) and Sarv (Free plan). Sarv is the top-ranked option with a free plan. Published prices in this list start at ₹175/month.
Indian support and GST
CounterPath is built in United States. 12 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Ranked by how closely each product matches CounterPath's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | CounterPath (current) | Free plan | Yes | Android, iOS, Windows | No | 4.2/5 | — |
| 1 |  Knowlarity SuperReceptionist | ₹1,500/mo | No | Web | Yes | 4.7/5 | |
| 2 |  MyOperator Contact Center | ₹2,499/mo | No | Web | Yes | 4.7/5 | |
| 3 |  Callyzer | ₹175/mo | No | Web, Android, iOS | Yes | 4.3/5 | |
| 4 |  Ozonetel Contact Center | ₹1,500/mo | No | Web | Yes | 4.7/5 | |
| 5 |  Sarv | Free plan | Yes | Web | Yes | 4.5/5 | |
| 6 |  Exotel Contact Center | On request | No | Web | Yes | 4.4/5 | |
| 7 |  injixo | ₹800/mo | No | Web | No | 4.3/5 | |
| 8 |  Tata Tele Smartflo CC | On request | No | Web | Yes | 4.5/5 | |
| 9 |  Kaleyra Contact Center | On request | No | Web | No | 4.5/5 | |
| 10 |  Smith.ai | Free plan | Yes | Web | No | 4.2/5 | |
| 11 |  Ozonetel Kookoo | Pay as you go | No | Web | Yes | 4.4/5 | |
| 12 |  Toll Free India by Servetel | ₹1,000/mo | No | Web | Yes | 4.3/5 | |
| 13 |  Knowlarity API | Pay as you go | No | Web | Yes | 4.4/5 | |
| 14 |  Airtel IQ Contact Center | On request | No | Web | Yes | 4.3/5 | |
| 15 |  Genesys Cloud CX India | On request | No | Web | No | 4.3/5 | |
| 16 |  Avaya Experience Platform | On request | No | Web | No | 4.2/5 | |
| 17 |  CloudConnect | ₹999/year (PBX plan) | No | Web | Yes | 4.1/5 | |
| 18 |  Enghouse Interactive | On request | No | Web | No | 4.2/5 | |
| 19 |  Content Guru | On request | No | Web | No | 4.2/5 | |
| 20 |  Convoso | On request | No | Web | No | 4.2/5 |
Knowlarity · Gurugram · Contact center & cloud telephony · 4.7/5
Virtual receptionist and IVR.
₹1,500/mo
Free trial
Compared with CounterPath
Key features
MyOperator · Noida · Contact center & cloud telephony · 4.7/5
Call centre software.
₹2,499/mo
Free trial
Compared with CounterPath
LogiMinds Technolab LLP · Ahmedabad · Contact center & cloud telephony · 4.3/5
Call monitoring and analytics for sales teams that track calls made from employees' mobile phones.
₹175/mo
Free trial
Compared with CounterPath
Ozonetel · Hyderabad · Contact center & cloud telephony · 4.7/5
Full cloud contact centre.
₹1,500/mo
Free trial
Compared with CounterPath
Sarv · Gurugram · Contact center & cloud telephony · 4.5/5
Business communication platform for bulk SMS, cloud contact center and AI solutions.
Free plan
Free plan available
Compared with CounterPath
Exotel · Bengaluru · Contact center & cloud telephony · 4.4/5
Omnichannel contact centre on Exotel.
On request
Quote-based
Compared with CounterPath
₹800/mo
Free trial
Compared with CounterPath
Tata Tele Business Services · Mumbai · Contact center & cloud telephony · 4.5/5
Cloud contact centre from Tata Tele.
On request
Quote-based
Compared with CounterPath
Kaleyra · Milan · Contact center & cloud telephony · 4.5/5
CPaaS-based contact centre.
On request
Quote-based
Compared with CounterPath
Smith.ai Inc · Contact center & cloud telephony · 4.2/5
Virtual receptionist service combining AI and live agents to answer calls, capture leads and book meetings
Free plan
Free plan available
Compared with CounterPath
The closest matches to CounterPath on App Advisor are Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (₹2,499/mo), Callyzer (₹175/mo). They are ranked by how closely their category, pricing model, platforms and target business size match CounterPath, then by rating. The best choice depends on your team size and budget.
Yes. 2 of the 20 alternatives listed have a free plan or are free: Sarv (Free plan), Smith.ai (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
Among alternatives that publish a price, Callyzer starts lowest at ₹175/mo. Sarv also has a free plan. Prices are read from each vendor's website and exclude GST.
Yes. 12 alternatives are built in India, including Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (₹2,499/mo), Callyzer (₹175/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Knowlarity SuperReceptionist is the closest match to CounterPath in our catalogue. Key differences: No free plan, unlike CounterPath; Also available on Web; Built in India (Gurugram). Compare them side by side before you book a demo.
Every product listed sits in contact center & cloud telephony or a category CounterPath also covers, and CounterPath's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
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