Helpdesk software · Pricing

Crisp pricing in India (2026)

Crisp has 5 published plans. Below is the full price list exactly as Crisp publishes it, what each plan includes, and the costs people miss when budgeting.

Full Crisp review

Starting price

$45 per month, per workspace

Mini plan, includes 4 seats; billing is a flat rate per workspace, not per agent

Free plan / trial

Free Forever plan with 2 seats included

14 days

Crisp price list

Every price below is quoted from Crisp's official pricing page in US dollars. We never convert or estimate prices.

Plan	Price	Billing	What it adds
Free	$0	Free Forever, per workspace	2 seats included No AI credits Website chat widget Shared inbox Mobile apps Chat SDKs Contact forms E-commerce integrations
Mini	$45	per month, per workspace	4 seats included $5 included AI credits (~90 automated conversations) Additional seats $10 per month Shared email inbox Shortcuts Chat triggers Private notes Custom email domain
Essentials	$95	per month, per workspace	10 seats included $25 included AI credits (~450 automated conversations) Up to 50,000 customer profiles 2 sub-inboxes Omnichannel inbox Workflow automation Knowledge base Analytics Routing rules
Plus	$295	per month, per workspace	20+ seats $75 included AI credits (~1350 automated conversations) Up to 200,000 customer profiles 5 sub-inboxes Ticketing system 100+ integrations White labeling Enhanced rate limits
Enterprise	Custom	contact for quote	Dedicated onboarding Personalized SLAs Enhanced rate limits Custom features

Other Crisp pricing options

Additional seat (Mini)

$10

per month, per extra seat beyond the 4 included

Before you budget for Crisp

Crisp bills a flat rate per workspace, so the headline price covers the bundled seat count rather than one agent.
AI credit allowances are quoted in dollar value ($5 / $25 / $75) with vendor-stated approximate conversation equivalents (~90 / ~450 / ~1350 automated conversations). Those conversation counts are vendor estimates, not guarantees.
The per-seat overage price of $10/month was published for the Mini plan; overage seat pricing for Essentials and Plus was not stated on the page fetched.
An annual payment option is offered; the discounted annual figures were not captured on the page fetched, so none are asserted.
The free trial is stated as '14 days free trial — All Crisp features — No card required'.
Enterprise pricing is not publicly disclosed.

Is Crisp free?

Yes — Crisp has a free option. Free Forever plan with 2 seats included. Paid plans add the rest.

Prices change. Confirm the current price on Crisp's pricing page before you sign.

Crisp pricing FAQs

What is Crisp pricing in India in 2026?+

Crisp has 5 plans: Free at $0, Mini at $45, Essentials at $95, Plus at $295, Enterprise at Custom. Crisp publishes these prices in US dollars, so your invoice depends on the exchange rate on the billing date.

Is Crisp free?+

Yes — Crisp has a free option. Free Forever plan with 2 seats included. Paid plans add the rest.

Does Crisp have a free trial?+

Yes — 14 days. A trial is the cheapest way to test the workflow you actually care about before paying.

What else costs extra on Crisp?+

Additional seat (Mini) ($10). Add these to any budget before you compare it with another product.

How much does Crisp cost?+

Crisp is priced per workspace, not per agent. The Mini plan is $45 per month and includes 4 seats, Essentials is $95 per month with 10 seats, and Plus is $295 per month with 20+ seats. There is also a Free Forever plan with 2 seats, and a custom-priced Enterprise tier.

Is Crisp free?+

Yes, Crisp has a Free Forever plan. It includes 2 seats, the website chat widget, shared inbox, mobile apps, chat SDKs, contact forms and e-commerce integrations. It includes no AI credits. Paid plans also offer a 14-day free trial of all features with no card required.

Is Crisp priced per agent?+

No. Crisp bills a flat rate per workspace, with a bundled seat count per plan: 2 seats free, 4 on Mini, 10 on Essentials and 20+ on Plus. On the Mini plan, extra seats beyond the included 4 cost $10 per month each.

Which Crisp plan includes the knowledge base?+

The knowledge base starts on the Essentials plan at $95 per month, which also adds the omnichannel inbox, workflow automation, analytics, routing rules and up to 2 sub-inboxes.

How long is the Crisp free trial?+

14 days, described on the pricing page as 'All Crisp features — No card required'.

Free help