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eDesk
by xSellco Limited · Dublin, Ireland
AI-powered customer support helpdesk with one unified inbox for eCommerce sellers.
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.0
- transparency & India fit
What is eDesk?
eDesk is helpdesk software from xSellco Limited, based in Dublin, Ireland. AI-powered customer support helpdesk with one unified inbox for eCommerce sellers.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, eDesk also covers ai tools.
What works well
- +Free trial available
- +Prices published openly on the official pricing page
- +Developer API documented on the official site
- +Integrations directory on the official site
What to watch out for
- −No free plan on the official pricing page
- −Prices listed in USD, not Indian rupees
Best suited for: Mid-market · Enterprise
eDesk at a glance
Analysing eDesk — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
eDesk features
As listed on eDesk's official website.
- Pre-sales support
- Simplify support
- Build loyalty
- Helpdesk
- AI Agent
- Chatbot
- Pre-sales
- Reporting
- Feedback
- Knowledge Base
- Everything in essential
eDesk pricing
Entry price
On request
Quoted per organisation after a discovery call
How eDesk charges. xSellco Limited prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on edesk.com.
Specifications
- Category
- Helpdesk software, AI tools
- Vendor
- xSellco Limited
- Headquarters
- Dublin, Ireland
- Founded
- Not published
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- No
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eDesk — frequently asked questions
Where is the eDesk login page?+
eDesk's login is at https://dashboard.edesk.com/login/, linked from its official website.
How much does eDesk cost?+
eDesk publishes its plans at https://www.edesk.com/pricing/. Check that page for current prices, as plans change.
Does eDesk have a free trial?+
Yes. eDesk's official site offers a free trial.
What is eDesk?+
eDesk is helpdesk software by xSellco Limited. AI-powered customer support helpdesk with one unified inbox for eCommerce sellers.
How much does eDesk cost?+
eDesk is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does eDesk offer a free trial or free plan?+
eDesk does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is eDesk made in India?+
No. eDesk is developed by xSellco Limited in Dublin, Ireland.
Who is eDesk best suited for?+
eDesk suits mid-market, enterprise buyers looking for helpdesk software with ai tools.
What are the best alternatives to eDesk?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is eDesk deployed?+
eDesk is available as a cloud (SaaS) product, with web access.
About xSellco Limited
xSellco Limited · Dublin, Ireland · 3 products in our catalogue
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