RecommendedFeatured
Starts at
Free plan
- Starting price
- ₹1,200/mo
- per month, billed by vendor
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.3
- transparency & India fit
What is Enchant?
Enchant is helpdesk software from Enchant, based in Toronto, Canada and has been building software since 2012. Helpdesk and knowledge base.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is published and starts at roughly ₹1,200 per month.
What works well
- +Pricing is published, so there is no sales call to see costs
- +14 years in business — a mature, stable product
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
AI analysis of Enchant
Analysing Enchant — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Enchant features
Category-standard capabilities plus what Enchant adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
Enchant pricing
Entry price
₹1,200/mo
Published subscription pricing, taxes extra
How Enchant charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on enchant.com.
Specifications
- Category
- Helpdesk software
- Vendor
- Enchant
- Headquarters
- Toronto, Canada
- Founded
- 2012
- Pricing model
- Subscription
- Starting price
- ₹1,200/mo
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like Enchant
Alternatives, the same vendor's other products and India-first picks.
Compare all Enchant alternatives with pricing →
Enchant — frequently asked questions
What is Enchant?+
Enchant is helpdesk software by Enchant. Helpdesk and knowledge base.
How much does Enchant cost?+
Enchant starts at about ₹1,200 per month according to the vendor's published pricing. Plans and taxes vary, so confirm on the official site.
Does Enchant offer a free trial or free plan?+
Enchant typically offers a free trial before you commit to a paid plan.
Is Enchant made in India?+
No. Enchant is developed by Enchant in Toronto, Canada, though it is used by Indian businesses.
Who is Enchant best suited for?+
Enchant suits small business, smb, mid-market buyers looking for helpdesk software.
What are the best alternatives to Enchant?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Enchant deployed?+
Enchant is available as a cloud (SaaS) product, with web access.
About Enchant
Enchant · Toronto, Canada · Founded 2012 · 1 product in our catalogue
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