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evaluagent
by evaluagent · Middlesbrough, United Kingdom
Call center quality assurance and agent performance improvement software.
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 3.9
- transparency & India fit
What is evaluagent?
evaluagent is helpdesk software from evaluagent, based in Middlesbrough, United Kingdom. Call center quality assurance and agent performance improvement software.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.
What works well
- +Prices published openly on the official pricing page
- +Integrations directory on the official site
- +States SOC 2, ISO 27001, GDPR compliance
What to watch out for
- −No free plan on the official pricing page
- −No free trial mentioned on the pricing page
- −Prices listed in USD, not Indian rupees
Best suited for: Mid-market · Enterprise
evaluagent at a glance
Analysing evaluagent — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
evaluagent features
Category-standard capabilities plus what evaluagent adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
evaluagent pricing
Entry price
On request
Quoted per organisation after a discovery call
How evaluagent charges. evaluagent prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on evaluagent.com.
evaluagent screenshots
Specifications
- Category
- Helpdesk software
- Vendor
- evaluagent
- Headquarters
- Middlesbrough, United Kingdom
- Founded
- Not published
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- No
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evaluagent — frequently asked questions
Where is the evaluagent login page?+
evaluagent's login is at https://www.evaluagent.com/login/, linked from its official website.
How much does evaluagent cost?+
evaluagent publishes its plans at https://www.evaluagent.com/pricing/. Check that page for current prices, as plans change.
Is evaluagent secure and compliant?+
evaluagent's official site states SOC 2, ISO 27001, GDPR, HIPAA compliance.
What is evaluagent?+
evaluagent is helpdesk software by evaluagent. Call center quality assurance and agent performance improvement software.
How much does evaluagent cost?+
evaluagent is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does evaluagent offer a free trial or free plan?+
evaluagent does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is evaluagent made in India?+
No. evaluagent is developed by evaluagent in Middlesbrough, United Kingdom.
Who is evaluagent best suited for?+
evaluagent suits mid-market, enterprise buyers looking for helpdesk software.
What are the best alternatives to evaluagent?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is evaluagent deployed?+
evaluagent is available as a cloud (SaaS) product, with web access.
About evaluagent
evaluagent · Middlesbrough, United Kingdom · 1 product in our catalogue
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