WhatsApp automation · Pricing

Freshchat WhatsApp pricing in India (2027)

Freshchat WhatsApp has 4 published plans. Below is the full price list exactly as Freshworks publishes it, what each plan includes, and the costs people miss when budgeting.

Full Freshchat WhatsApp review

Starting price

$19/agent/month

Growth plan, billed annually; WhatsApp not on Free

Free plan / trial

Free plan without WhatsApp

Up to 10 agents, web chat and email only

Freshchat WhatsApp price list

Every price below is quoted from Freshworks's official pricing page in US dollars. We never convert or estimate prices.

Plan	Price	Billing	What it adds
Free	$0	up to 10 agents	Web and mobile chat widget Shared inbox and email connection Roles and permissions No WhatsApp or SMS channels
Growth	$19	per agent/month, billed annually	WhatsApp, SMS and social messengers Freddy AI Agent with 500 free sessions Reports and dashboards Day passes at $2
Pro	$49	per agent/month, billed annually	Intelligent routing Multilingual conversations Multiple SLA policies and custom dashboards Freddy AI Copilot add-on available
Enterprise	$79	per agent/month, billed annually	Skill-based routing Audit logs and JWT authentication Domain and IP allowlisting Day passes at $12

Other Freshchat WhatsApp pricing options

Freddy AI Copilot

$29/agent/month

Pro and Enterprise, billed annually

Freddy AI Agent sessions

$49 per 100 sessions

Campaign contacts

$100/month per 5,000 contacts

Before you budget for Freshchat WhatsApp

Meta charges per WhatsApp message since 1 July 2025, in addition to Freshchat fees
Annual billing saves 20% versus monthly; all prices in USD
Payment by Visa, Mastercard, Discover or American Express; PayPal not accepted

Is Freshchat WhatsApp free?

Yes — Freshchat WhatsApp has a free option. Free plan without WhatsApp (Up to 10 agents, web chat and email only). Paid plans add the rest.

Prices change. Confirm the current price on Freshworks's pricing page before you sign.

Freshchat WhatsApp pricing FAQs

What is Freshchat WhatsApp pricing in India in 2027?+

Freshchat WhatsApp has 4 plans: Free at $0, Growth at $19, Pro at $49, Enterprise at $79. Freshworks publishes these prices in US dollars, so your invoice depends on the exchange rate on the billing date.

Is Freshchat WhatsApp free?+

Yes — Freshchat WhatsApp has a free option. Free plan without WhatsApp (Up to 10 agents, web chat and email only). Paid plans add the rest.

Does Freshchat WhatsApp have a free trial?+

Yes — 14 days with Enterprise access. A trial is the cheapest way to test the workflow you actually care about before paying.

What else costs extra on Freshchat WhatsApp?+

Freddy AI Copilot ($29/agent/month); Freddy AI Agent sessions ($49 per 100 sessions); Campaign contacts ($100/month per 5,000 contacts). Add these to any budget before you compare it with another product.

What does Freshchat WhatsApp cost in India?+

Freshchat WhatsApp needs a paid Freshchat plan. Growth costs $19 per agent per month, Pro $49 and Enterprise $79, all billed annually in US dollars. Meta's own per-message WhatsApp charges are added on top. Freshworks does not publish an INR price list, so the rupee cost depends on the exchange rate on your card.

Is WhatsApp available on the Freshchat free plan?+

No. The Freshchat Free plan covers up to 10 agents with web and mobile chat, a shared inbox and email, but text messaging channels such as WhatsApp, SMS and Line start on the Growth plan. You can still test WhatsApp during the 14-day trial, which gives Enterprise-level access.

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