CRM software · Pricing

Kapture CRM pricing in India (2027)

Kapture (Adjetter Media) does not publish a price list for Kapture CRM. Here is what the price depends on, what to ask for in writing, and which alternatives do publish their rates.

Full Kapture CRM review

Starting price

Custom quote

No public price; agent-based, interaction-based or hybrid

Free plan / trial

No free plan

Demo and custom quote only

Before you budget for Kapture CRM

Kapture sells four modular product lines (Self-Serve, Agent Suite, Insights and Employee Experience), and each is priced on request.
The quote depends on the modules chosen, the number of users, interaction volumes and AI add-ons. Billing can be per agent, per interaction or a hybrid.
Contracts are annual or multi-year, with volume and multi-year discounts for large enterprises.
Onboarding, training and a dedicated success manager are included, and most integrations carry no extra charge.
Users, channels and AI features can be added or removed at any time, but no refunds are given for downgrades or cancellations.
The pricing page does not say whether GST is included.

Is Kapture CRM free?

Yes — Kapture CRM has a free option. No free plan (Demo and custom quote only). Paid plans add the rest.

Prices change. Confirm the current price on Kapture (Adjetter Media)'s pricing page before you sign.

Kapture CRM pricing FAQs

What is Kapture CRM pricing in India in 2027?+

Kapture (Adjetter Media) does not publish a price list for Kapture CRM. Pricing is quoted per organisation after a demo.

Is Kapture CRM free?+

Yes — Kapture CRM has a free option. No free plan (Demo and custom quote only). Paid plans add the rest.

How much does Kapture CRM cost in India?+

Kapture CRM (now Kapture CX) does not publish prices in INR or any other currency. The pricing page shows only 'Request Pricing' for Self-Serve, Agent Suite, Insights and Employee Experience. The final quote depends on the modules you pick, the number of agents, your interaction volumes and any AI add-ons. You can choose per-agent, per-interaction or hybrid billing.

Does Kapture CRM have a free plan or free trial?+

No. Kapture CRM has no free plan, and its website does not offer a self-serve free trial. Buyers book a demo and then receive a custom quote. Kapture says there are no upfront costs or hidden fees, and that most integrations are included in the price. Contracts run for one or more years, so ask for a pilot scope during negotiation.

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