Kommunicate

by Kommunicate · Bengaluru, Karnataka · Since 2017

AI chatbot and live chat with WhatsApp.

WhatsApp automation Live chat & chatbot software AI tools AI chatbotsAI poweredMade in India

Starting price: From $40/month; Starter, monthly billing; $34/month billed yearly
Free trial / plan: 30-day free trial; No free plan; no credit card needed for the trial
Deployment: Cloud; Web
App Advisor rating: 4.4; transparency & India fit

What is Kommunicate?

Kommunicate charges in US dollars. The Starter plan is $40 a month on monthly billing, or $34 a month if you pay for a year, and it covers one AI agent, one team member and 250 conversations a month. Indian support teams looking for an AI chatbot and live chat platform with WhatsApp should read those limits first. 250 conversations is enough to trial a bot on a website and a WhatsApp number. It will not carry a busy D2C support desk.

The product is built around an AI agent that sits on your website, mobile app, WhatsApp, Instagram and Telegram and hands the chat to a human when it gets stuck. You can run the bot on models from OpenAI, Google Gemini or Anthropic, or connect Dialogflow, Amazon Lex or IBM Watson if you already have a bot built. Developers get SDKs for Android, iOS, Flutter, React Native and Ionic, which few WhatsApp-first Indian tools offer. Kommunicate is run by Intentive Technologies Private Limited, and its logo wall includes HDFC Life and Blue Star.

The gaps show up as you grow. Zendesk and Freshdesk integration, API and webhook access, campaign messaging and agent-assist features start at Professional, which costs $200 a month ($167 a month yearly) and includes three seats and 2,000 conversations. Salesforce, HubSpot and Zapier connections, SSO and branding removal are Enterprise-only, on a quoted price. Each extra seat or AI agent on Starter costs $20 a month. Overage on Starter is $15 per 1,000 conversations.

Buying is self-serve. Every plan starts with a 30-day free trial and no card is needed. There is no free plan once the trial ends. Prices on the pricing page are in dollars and do not mention GST, so ask sales how Indian invoices are raised before you commit to an annual plan. Remember that Meta's WhatsApp template charges are billed separately from the Kommunicate subscription.

What works well

+A 30-day free trial on every plan, with no credit card needed to start
+AI agent can run on OpenAI, Google Gemini or Anthropic models, or on Dialogflow, Lex and Watson
+Native mobile SDKs for Android, iOS, Flutter, React Native and Ionic for in-app chat
+One inbox covers website chat, WhatsApp, Instagram, Telegram and mobile apps
+Trust Center lists SOC 2, ISO 27001, GDPR and HIPAA compliance
+Ready plugins for WordPress, Shopify, Magento, Wix and the Indian store builder Dukaan

What to watch out for

−Starter caps you at 250 conversations, one AI agent and one human seat
−Zendesk, Freshdesk, API and webhook access need the $200-a-month Professional plan
−Salesforce, HubSpot and Zapier integrations are locked to the quoted Enterprise tier
−Pricing is published only in US dollars, with no mention of GST on the page
−The agent mobile app is iPhone-only on the App Store and has only a handful of ratings

Best suited for: Indian SaaS and fintech teams that want an AI chatbot and live chat platform with WhatsApp plus in-app chat SDKs · Support teams already on Zendesk or Freshdesk who want a bot in front of human agents · Businesses that want to choose which LLM powers their customer-facing bot

Kommunicate at a glance

Analysing Kommunicate — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Kommunicate features

Researched from Kommunicate's official product pages · updated October 2026.

AI agent

Training on your FAQs and business content
Choice of OpenAI, Gemini or Anthropic models
Rich replies with forms, lists and quick replies
Human handoff when the bot cannot answer
AI summaries and auto-resolve on Professional

Channels

Website chat widget
WhatsApp
Instagram, Facebook Messenger, Telegram and Line
In-app chat for Android and iOS
AI email automation

Developer platform

Android and iOS SDKs
Flutter, React Native and Ionic SDKs
Platform APIs for conversations, messages and users
Webhooks on Professional and above

Agent workspace

Shared inbox across channels
Bot takeover by human agents
Saved quick replies
Agent Assist suggestions
Campaign messaging

AI capabilities

LLM-based AI agent with OpenAI, Google Gemini or Anthropic Claude
Voice AI agent billed per minute
AI conversation summaries and Agent Assist on Professional

Kommunicate pricing (USD)

Source

Every edition as published by the vendor · free trial: 30-day free trial on all plans, no credit card required. Prices exclude GST unless stated. Full Kommunicate pricing breakdown

Starter

$40 /month

Monthly; $34/month billed yearly

1 AI agent and 1 team member included (extra $20/month each)
250 conversations a month, about 10K messages
Web, mobile app, WhatsApp, Telegram and Instagram channels
1-year chat history
Extra conversations $15 per 1,000

Professional

$200 /month

Monthly; $167/month billed yearly

2 AI agents and 3 team members (extra $30/month each)
2,000 conversations a month, about 80K messages
Zendesk, Freshdesk and Google Analytics integration
API and webhooks, campaign messaging, Agent Assist
2-year chat history and priority support

Enterprise

Custom quote

Monthly or yearly

Custom number of AI agents and seats
Salesforce, HubSpot and Zapier integrations
SSO, advanced analytics and branding removal
Dedicated account manager and SLA-backed support

Other pricing options & add-ons

Voice AI
Rate shown in the plan comparison table; custom on Enterprise
$0.06 per minute

• Prices are shown in US dollars; the page does not mention GST or INR billing.
• Meta's WhatsApp messaging charges are not part of the subscription.
• Yearly prices work out about 15-17% below monthly.

Buying for a team? App Advisor can get you a volume quote and any partner discount available.

Implementing Kommunicate

Source

Ways to implement

Self-serve setup
Developer SDK integration
Enterprise onboarding with account manager

A day or two for website and WhatsApp; longer when embedding the SDK in a mobile app

1Install the web widget or CMS plugin
2Connect WhatsApp and other channels
3Train the AI agent on FAQs and content
4Set handoff rules and invite agents
5Connect helpdesk or CRM

Need a certified partner in India to set up Kommunicate?Implementation help

Integrations, security & India

Integrations

WhatsApp, Facebook Messenger, Instagram, Telegram and Line
Zendesk and Freshdesk
Salesforce, HubSpot, Pipedrive and Agile CRM
Shopify, Magento, PrestaShop, BigCommerce and Dukaan
WordPress, Wix, Squarespace, Webflow and Moodle
OpenAI, Google Gemini, Anthropic Claude, Dialogflow, Amazon Lex and IBM Watson
Slack, Zapier and Google Analytics

Security & compliance

Trust Center publishes around 40 policy documents, including access control, breach notification and business continuity
Card payments are handled by third-party PCI-compliant processors, per the privacy policy
SSO and identity management on Enterprise

For Indian businesses

The product is operated by Intentive Technologies Private Limited, which is also the App Store seller of the agent app.
Kommunicate says it was among India's first AI companies picked for Google's AI-first accelerator.
Indian customers on its logo wall include HDFC Life and Blue Star.
It has a ready integration with Dukaan, the Indian online store builder.
Plans are priced in US dollars. The pricing page does not mention INR billing or GST, so confirm invoicing with sales.

Mobile apps

iOS app

Kommunicate Support Desk is an iPhone app for agents to reply, take over bot chats and use quick replies. Android, iOS, Flutter, React Native and Ionic SDKs let you put chat inside your own app.

What reviewers say about Kommunicate

Scores published on independent review sites — follow the links for the full reviews.

Apple App Store

3.3/5

3 reviews

Read reviews

Support, resources & partner network

Support & learning

Live chat and email support on Starter
Priority support on Professional
Dedicated account manager and SLA-backed support on Enterprise
Phone line +1-347-680-9337, staffed Monday to Friday 05:30 to 23:00 CET

Developer docs Trust Center Integrations

Trust, compliance & who uses Kommunicate

2020

In business since

Certifications & compliance

SOC 2 — Marked compliant on the Trust Center Source
ISO 27001 — Marked compliant on the Trust Center Source
GDPR Source
HIPAA Source

Each claim links to the vendor's own published statement. Always confirm current certificate validity directly with the vendor.

Is Kommunicate the best choice for you?

Best choice if you are…

Indian SaaS and fintech teams that want an AI chatbot and live chat platform with WhatsApp plus in-app chat SDKs
Support teams already on Zendesk or Freshdesk who want a bot in front of human agents
Businesses that want to choose which LLM powers their customer-facing bot

Look elsewhere if you are…

Small shops that mainly send WhatsApp broadcasts and need a rupee-priced plan, where Wati or Interakt fit better
Teams that need HubSpot or Salesforce sync but cannot buy an Enterprise contract

Still comparing? Get an unbiased shortlist and demos arranged for free.

Sources (9) · updated October 2026

Specifications

Category: WhatsApp automation, Live chat & chatbot software, AI tools, AI chatbots
Vendor: Kommunicate
Headquarters: Bengaluru, Karnataka
Founded: 2017
Pricing model: Subscription
Starting price: ₹3,300/mo
Deployment: Cloud
Platforms: Web
Best for: Small business, SMB, Mid-market
Made in India: Yes

Free plan

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Compare all Kommunicate alternatives with pricing →

Kommunicate — frequently asked questions

What is Kommunicate pricing in India?+

Kommunicate prices its plans in US dollars, not rupees. Starter costs $40 a month on monthly billing or $34 a month billed yearly, which is roughly ₹2,900 to ₹3,400 depending on the exchange rate. Professional is $200 a month, or $167 a month yearly. Enterprise is quoted by sales. Extra seats and AI agents are charged on top.

Does Kommunicate charge GST?+

The Kommunicate pricing page lists dollar prices and does not say whether GST is added for Indian buyers. The company behind it, Intentive Technologies Private Limited, carries the Pvt Ltd suffix used by Indian companies. Ask sales whether you will get a GST invoice with your GSTIN before you choose annual billing, because that decides whether you can claim input tax credit.

Is there a Kommunicate free trial or free plan?+

Kommunicate gives a 30-day free trial on every plan, and you do not need a credit card to start it. There is no free plan once the trial ends. Thirty days is long enough to connect a WhatsApp number and website widget, train the AI agent on your FAQs and see how many conversations it resolves before you pay.

Does Kommunicate work with WhatsApp?+

Yes. WhatsApp is included from the Starter plan, along with website chat, mobile apps, Instagram and Telegram. The Kommunicate AI agent answers on WhatsApp with lists, forms and quick replies, and passes the chat to a human agent when needed. Meta's own WhatsApp message charges are separate from the Kommunicate subscription, so budget for both.

Kommunicate vs Wati: which is better?+

Kommunicate is built for AI-led support across website, app and WhatsApp, with mobile SDKs and Zendesk or Freshdesk handoff. Wati focuses on WhatsApp broadcasts, a shared team inbox and rupee pricing for Indian SMBs. If most of your volume is marketing messages on WhatsApp, Wati is usually cheaper. If you want one bot across your app and website as well, Kommunicate fits better.

How many conversations does Kommunicate Starter include?+

Kommunicate Starter includes 250 conversations a month, which the company equates to about 10,000 messages, plus one AI agent and one team member. Extra conversations cost $15 per 1,000. Professional raises this to 2,000 conversations and three seats, with overage at $10 per 1,000. A store handling more than a few hundred support chats a month should price Professional.

Is Kommunicate data secure?+

Kommunicate's Trust Center marks the company as compliant with SOC 2, ISO 27001, GDPR and HIPAA, and lists about 40 internal policies, including breach notification and business continuity. The public pages do not say where customer data is hosted. If you need data kept in India, ask the Kommunicate team for the hosting region in writing before you sign.

Does Kommunicate have a mobile app?+

Kommunicate has an iPhone app called Kommunicate Support Desk that lets agents reply to chats, take over from the bot and use saved replies. It had a 3.3 rating from only 3 ratings when checked. There is no agent app on Google Play. Separately, Kommunicate offers Android, iOS, Flutter and React Native SDKs to embed chat in your own app.

Which CRMs does Kommunicate integrate with?+

Kommunicate lists integrations with Salesforce, HubSpot, Pipedrive, Agile CRM, Zendesk and Freshdesk. Plan level matters here. Zendesk and Freshdesk come with Professional, while Salesforce, HubSpot and Zapier are listed under Enterprise. If your team runs on HubSpot or Zoho CRM, confirm the exact connector and plan with Kommunicate sales first.

How long does Kommunicate take to set up?+

A basic Kommunicate setup is quick. You paste a script on your website or install the WordPress or Shopify plugin, connect WhatsApp, and train the AI agent on your FAQs, which many teams finish within a day or two. In-app chat through the Android, iOS or Flutter SDK needs developer time and an app release, so plan for longer.

What is Kommunicate?+

Kommunicate is whatsapp automation by Kommunicate, an Indian company from Bengaluru. AI chatbot and live chat with WhatsApp.

How much does Kommunicate cost?+

Kommunicate's published pricing starts at ₹3,300/mo. Plans and taxes vary, so confirm on the official site.

Does Kommunicate offer a free trial or free plan?+

App Advisor's listing records a free trial for Kommunicate. Confirm the current trial terms on Kommunicate's official site.

Is Kommunicate made in India?+

Yes. Kommunicate is built by Kommunicate, headquartered in Bengaluru, Karnataka.

Who is Kommunicate best suited for?+

Kommunicate suits small business, smb, mid-market buyers looking for whatsapp automation with live chat & chatbot software and ai tools and ai chatbots.

What are the best alternatives to Kommunicate?+

Popular alternatives in whatsapp automation include AiSensy, Gupshup, Zoho SalesIQ WhatsApp. Use App Advisor's compare tool to see them side by side.

How is Kommunicate deployed?+

Kommunicate is available as a cloud (SaaS) product, with web access.