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Microsoft Dynamics 365 Sales

by Microsoft · Redmond, United States · Since 1975

Enterprise CRM integrated with Microsoft 365.

Visit website
Starting price
₹5,400/mo
per month, billed by vendor
Free trial / plan
Free trial
Deployment
Cloud
Web
App Advisor rating
4.5
transparency & India fit

What is Microsoft Dynamics 365 Sales?

Microsoft Dynamics 365 Sales is crm software from Microsoft, based in Redmond, United States and has been building software since 1975. Enterprise CRM integrated with Microsoft 365.

CRM software organises leads, contacts, deals and follow-ups so your sales team stops working from memory and WhatsApp. The right choice depends far more on your sales motion than on feature count — a long-cycle B2B pipeline and a high-volume inside-sales floor need genuinely different tools.

Pricing is published and starts at roughly ₹5,400 per month.

What works well

  • +Free trial available
  • +Developer API documented on the official site

What to watch out for

  • −No permanently free plan
  • −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Small business · SMB · Mid-market

Microsoft Dynamics 365 Sales at a glance

Analysing Microsoft Dynamics 365 Sales — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Microsoft Dynamics 365 Sales features

As listed on Microsoft Dynamics 365 Sales's official website.

  • Start with intent, not technical constraints
  • Unified data across apps and agents
  • Built-in security for enterprise trust, governance, and control
  • Connected across your ecosystem
  • Streamline onboarding
  • Move content from draft to publish
  • Orchestrate service cases across channels
  • Speed up finance approvals
  • Stay ahead of inventory disruptions
  • Coordinate field service in real time
  • Power Platform
  • Microsoft Power Apps

What customers say about Microsoft Dynamics 365 Sales

Testimonials published on Microsoft Dynamics 365 Sales's own website, selected by the vendor. These are not independent reviews.

“We’re shifting from the idea that CRM is just a reporting tool. With agents, we’re making CRM a way of life.” Source
“The transition to Dynamics 365 has been a game-changer for us. The improved usability and data consistency have significantly enhanced our operations.” Source
“In just 68 days, we delivered a modern, AI-ready contact center at scale.” Source
“Dynamics 365 Customer Service is intuitive, easy to access, and has strengthened inter-department communication, which makes me better at my job.” Source

Microsoft Dynamics 365 Sales pricing

Entry price

₹5,400/mo

Published subscription pricing, taxes extra

How Microsoft Dynamics 365 Sales charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on dynamics.microsoft.com.

Specifications

Category
CRM software
Vendor
Microsoft
Headquarters
Redmond, United States
Founded
1975
Pricing model
Subscription
Starting price
₹5,400/mo
Deployment
Cloud
Platforms
Web
Best for
Small business, SMB, Mid-market
Made in India
No

More software like Microsoft Dynamics 365 Sales

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Microsoft Dynamics 365 Sales — frequently asked questions

How much does Microsoft Dynamics 365 Sales cost?+

Microsoft Dynamics 365 Sales publishes its plans at https://www.microsoft.com/en-in/dynamics-365/pricing-overview. Check that page for current prices, as plans change.

Does Microsoft Dynamics 365 Sales have a free trial?+

Yes. Microsoft Dynamics 365 Sales's official site offers a free trial.

What is Microsoft Dynamics 365 Sales?+

Microsoft Dynamics 365 Sales is crm software by Microsoft. Enterprise CRM integrated with Microsoft 365.

How much does Microsoft Dynamics 365 Sales cost?+

Microsoft Dynamics 365 Sales's published pricing starts at ₹5,400/mo. Plans and taxes vary, so confirm on the official site.

Does Microsoft Dynamics 365 Sales offer a free trial or free plan?+

App Advisor's listing records a free trial for Microsoft Dynamics 365 Sales. Confirm the current trial terms on Microsoft's official site.

Is Microsoft Dynamics 365 Sales made in India?+

No. Microsoft Dynamics 365 Sales is developed by Microsoft in Redmond, United States.

Who is Microsoft Dynamics 365 Sales best suited for?+

Microsoft Dynamics 365 Sales suits small business, smb, mid-market buyers looking for crm software.

What are the best alternatives to Microsoft Dynamics 365 Sales?+

Popular alternatives in crm software include Zoho CRM, Freshsales, LeadSquared. Use App Advisor's compare tool to see them side by side.

How is Microsoft Dynamics 365 Sales deployed?+

Microsoft Dynamics 365 Sales is available as a cloud (SaaS) product, with web access.

About Microsoft

Microsoft logo

Microsoft · Redmond, United States · Founded 1975 · 78 products in our catalogue

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