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Mobicule mCollect

by Mobicule Technologies · Mumbai, Maharashtra

Debt collection management platform for financial institutions with digital, field and contact centre collections.

CRM softwareMade in India
Visit website
Starting price
Price on request
No prices published on mobicule.com
Free trial / plan
No free plan
Demo on request
Deployment
Cloud
Web
App Advisor rating
4.2
transparency & India fit

What is Mobicule mCollect?

Mobicule mCollect is a debt collection platform from Mobicule Technologies Pvt. Ltd., built for Indian banks, NBFCs and fintech lenders. One platform covers digital reminders, a telecalling desk, a field agent app, recovery and a legal notice module, so a collections head can follow a loan from the first missed EMI to a SARFAESI possession notice without moving it between vendors. Mobicule says it has worked in BFSI for more than 18 years. Its about page shows client logos that appear to include Kotak Bank, RBL Bank, Tata Capital, Hero FinCorp, Muthoot and LIC Housing Finance.

The field app is the part most Indian lenders will care about. It works offline in poor-coverage rural areas and still issues digital receipts. Every visit is GPS-tagged and timestamped, and agents log in with face-based liveness checks. It accepts cash, cheque/DD, POS/NEFT, AEPS and UPI or QR payments, and it tracks cash in hand against limits and directs agents to a branch to deposit. Mobicule positions geo-tagging as a response to RBI expectations on recovery agent conduct.

The legal module is less common among Indian collection tools. It generates digitally signed Section 138 and SARFAESI 13(2) and 13(4) notices, tracks the 60-day response window, and sends physical letters through postal partners with delivery tracking. It can also produce bulk Lok Adalat notice batches.

The trade-offs are plain. There is no public price, trial or self-serve signup, and the security certifications are not listed on the website, so your infosec team will have to request them. Integrations with your LOS or core banking system are described only in general terms. Treat mCollect as an enterprise purchase that starts with a demo and an integration scoping exercise. It is not a tool for a small lender that wants to switch it on next week.

What works well

  • +Offline-first field app keeps receipts and dispositions working where mobile signal drops
  • +Accepts cash, cheque, DD, POS/NEFT, AEPS and UPI/QR collections from the same field app
  • +Face-based liveness login plus GPS and timestamp tagging on every borrower visit
  • +Legal module generates Section 138, SARFAESI 13(2)/13(4) and DRT notices with postal tracking
  • +Digital channels include WhatsApp Business, SMS, email, IVR, Google RCS and an AI voice bot
  • +Contact centre desk supports predictive, progressive and preview dialing with call recording
  • +Cash-in-hand limits with alerts and branch navigation reduce cash leakage by field agents

What to watch out for

  • −No public pricing, plan list or free trial; every deal starts with a sales demo
  • −The website lists no security certifications such as ISO 27001 or SOC 2
  • −Named integrations with core banking, LOS or CRM products are not published
  • −Several headline result counters on the product pages do not render, so claims are hard to check
  • −Mobile app platform support is not stated and no public app store listing was found

Best suited for: Indian banks and NBFCs running large field collection teams in semi-urban and rural areas · Lenders that want digital, telecalling, field and legal recovery handled in one system · Secured lenders that issue SARFAESI and Section 138 notices in volume · Gold loan and vehicle finance companies needing geo-tagged evidence of visits

Mobicule mCollect at a glance

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Mobicule mCollect features

Researched from Mobicule mCollect's official product pages · updated October 2026.

Field collections

  • Offline-first agent app with sync on reconnect
  • GPS and geo-fence tagging of each interaction
  • Face-based liveness login and OTP verification
  • AI-driven case allocation and daily beat plans
  • Geo-tagged photo evidence linked to cases
  • Cash-in-hand limits, alerts and branch deposit navigation

Digital collections

  • SMS, WhatsApp Business, email, IVR and Google RCS
  • AI voice bot linked to core banking and CRM data
  • Encrypted one-click payment links without login
  • Borrower risk profiling into low, medium and high
  • Dashboard for delivery, click-through and payment conversion

Contact centre

  • Predictive, progressive and preview dialing via CTI
  • Cloud call recording and guided scripts
  • Real-time flagging of non-compliant language
  • Pay-now links over WhatsApp and SMS during live calls
  • Promise-to-pay tracking and agent performance reports

Legal and compliance

  • Digitally signed Section 138, SARFAESI and DRT notices
  • SARFAESI 13(2) to 13(4) workflow with 60-day tracking
  • Print-to-post dispatch with proof of delivery
  • Bulk Lok Adalat notice batches
  • Repossessed asset sale management and tamper-proof audit trail

AI capabilities

  • AI voice bot for reminders, right-party contact checks and routine payments
  • ML-based channel selection for digital reminders
  • AI/ML allocation of field cases by proximity, priority and risk score

Mobicule mCollect pricing (INR)

Source

Every edition as published by the vendor. Prices exclude GST unless stated. Full Mobicule mCollect pricing breakdown

mCollect (enterprise)

Quote on request

  • Modules: Digital Collections, Contact Centre, Field Collections, Debt Recovery, Legal & Compliance, Phygital Notice
  • Field agent app with offline receipts and geo-tagging
  • AI voice bot and omnichannel reminders

Other pricing options & add-ons

  • Collection as a Service

    Listed by Mobicule as a separate solution alongside the software

    Quote on request

  • • Mobicule does not publish prices or a pricing model; the site routes buyers to a Request a Demo / contact form.
  • • Expect pricing to depend on modules chosen, account volumes and agent seats; confirm the basis and GST treatment in the quote.
  • • No free trial is mentioned on the website.
Buying for a team? App Advisor can get you a volume quote and any partner discount available.

Integrations, security & India

Integrations

  • Core banking systems (unnamed)
  • Loan origination / ERP systems (unnamed)
  • CTI and dialer systems
  • WhatsApp Business
  • Google RCS
  • SMS and email gateways
  • Payment gateway for pay links

Security & compliance

  • Face-based liveness login and OTP verification for field agents
  • Tamper-proof audit trail on legal steps and across digital channels
  • Secure offline database that reconciles with the central platform

For Indian businesses

  • Accepts AEPS and UPI/QR payments in the field app, alongside cash, cheque and NEFT
  • Legal module covers Indian statutes: Negotiable Instruments Act Section 138 and SARFAESI 13(2)/13(4) notices, plus DRT filings and Lok Adalat batches
  • Geo-tagging positioned to meet RBI expectations on recovery agent visits; the site footer links to RBI Sachet
  • Vendor is Mobicule Technologies Pvt. Ltd., an Indian private limited company led by founder and MD Siddharth Agarwal

Is Mobicule mCollect the best choice for you?

Best choice if you are…

  • Indian banks and NBFCs running large field collection teams in semi-urban and rural areas
  • Lenders that want digital, telecalling, field and legal recovery handled in one system
  • Secured lenders that issue SARFAESI and Section 138 notices in volume
  • Gold loan and vehicle finance companies needing geo-tagged evidence of visits

Look elsewhere if you are…

  • Small businesses wanting simple invoice reminders; a billing tool with payment links is enough
  • Buyers who need transparent self-serve pricing or a free trial before talking to sales
  • Teams outside lending that want a general-purpose sales CRM
Still comparing? Get an unbiased shortlist and demos arranged for free.
Sources (6) · updated October 2026

Mobicule mCollect screenshots

Specifications

Category
CRM software
Vendor
Mobicule Technologies
Headquarters
Mumbai, Maharashtra
Founded
Not published
Pricing model
Quote-based
Starting price
On request
Deployment
Cloud
Platforms
Web
Best for
Mid-market, Enterprise
Made in India
Yes

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Mobicule mCollect — frequently asked questions

What is Mobicule mCollect?+

Mobicule mCollect is an Indian debt collection platform for banks, NBFCs and fintech lenders. It combines digital reminders over WhatsApp, SMS, email, IVR and RCS, a telecalling desk with a dialer, an offline field agent app, recovery tracking and a legal notice module. Lenders can run a delinquent account from early reminders to SARFAESI action in one system.

How much does Mobicule mCollect cost in INR?+

Mobicule does not publish mCollect prices on its website. Pricing comes as a quote after a demo, and it typically depends on the modules you choose, your account volumes and the number of agents. Ask for the quote to state whether 18% GST is extra and how it handles setup and integration charges.

Does Mobicule mCollect have a free trial or free plan?+

No. Mobicule mCollect has no free plan and the website does not mention a free trial. The route in is a demo request through the Mobicule contact page. Because the platform needs integration with your loan and core banking data, a pilot on one product or region is the realistic way to evaluate it.

Does the Mobicule mCollect field app work offline?+

Yes. Mobicule says the mCollect field app is built offline-first. Agents can record visits, collect cash, cheque or DD payments and issue digital receipts without a network. The data syncs to the central platform once the phone reconnects, which suits rural and semi-urban recovery work where coverage is patchy.

Which payment modes can agents collect with Mobicule mCollect?+

The Mobicule mCollect field app supports cash, cheque/DD, debit POS/NEFT, AEPS and QR, link or UPI payments. It tracks the cash each agent is holding against a limit, sends alerts when the limit is crossed, and can direct the agent to a bank branch to deposit the cash.

Can Mobicule mCollect send SARFAESI and Section 138 notices?+

Yes. The mCollect Legal & Compliance module generates digitally signed Section 138, SARFAESI demand and DRT filing notices. It tracks the 60-day SARFAESI response window before the Section 13(4) possession notice, and it dispatches physical letters through postal partners with delivery tracking. Bulk Lok Adalat notice batches are also supported.

Is Mobicule mCollect better than Spocto for loan collections?+

Both are Indian collection platforms for lenders. Mobicule mCollect stands out for its offline field app and legal notice workflows. Spocto, a Yubi Group company, focuses on AI-driven contactability, multilingual voice bots and its own network of field and call centre agents. Run a pilot on the same delinquency bucket with each to compare recovery rates.

Is borrower data safe in Mobicule mCollect?+

Mobicule mCollect uses face-based liveness login and OTP checks for agents, keeps a tamper-proof audit trail of legal steps, and stores offline data in a secure database on the device until it syncs. The website does not list ISO 27001 or SOC 2 certificates, so ask Mobicule for its certifications and its hosting location during vendor due diligence.

How long does Mobicule mCollect take to implement?+

Mobicule does not publish a standard implementation timeline for mCollect. Most of the effort goes into integrating it with your loan origination, core banking and billing systems, configuring allocation rules and onboarding agents. Plan for a phased rollout, often one portfolio or region first, and agree the milestones in the contract.

What is Mobicule mCollect?+

Mobicule mCollect is crm software by Mobicule Technologies, an Indian company from Mumbai. Debt collection management platform for financial institutions with digital, field and contact centre collections.

How much does Mobicule mCollect cost?+

Mobicule mCollect is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Mobicule mCollect offer a free trial or free plan?+

Mobicule mCollect does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Mobicule mCollect made in India?+

Yes. Mobicule mCollect is built by Mobicule Technologies, headquartered in Mumbai, Maharashtra.

Who is Mobicule mCollect best suited for?+

Mobicule mCollect suits mid-market, enterprise buyers looking for crm software.

What are the best alternatives to Mobicule mCollect?+

Popular alternatives in crm software include Zoho CRM, Freshsales, LeadSquared. Use App Advisor's compare tool to see them side by side.

How is Mobicule mCollect deployed?+

Mobicule mCollect is available as a cloud (SaaS) product, with web access.

About Mobicule Technologies

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Mobicule Technologies · Mumbai, Maharashtra · 1 product in our catalogue · Indian company

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