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OneDesk
by OneDesk · Montreal, Canada
Help desk, project management and PSA software with ticketing, live chat and a customer portal.
- Starting price
- Paid plans
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.0
- transparency & India fit
What is OneDesk?
OneDesk is helpdesk software from OneDesk, based in Montreal, Canada. Help desk, project management and PSA software with ticketing, live chat and a customer portal.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, OneDesk also covers live chat & chatbot software.
What works well
- +Free trial available
- +Prices published openly on the official pricing page
- +Android and iOS apps published by the vendor
- +Developer API documented on the official site
- +Integrations directory on the official site
- +States HIPAA compliance
What to watch out for
- −No free plan on the official pricing page
- −Prices listed in USD, not Indian rupees
Best suited for: Small business · SMB · Mid-market
OneDesk at a glance
Analysing OneDesk — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
OneDesk features
As listed on OneDesk's official website.
- Web App
- Mobile
- On-Premise
- HIPAA
- Integrations
- Intake Employee Requests
- Track Time & Resources
- Reporting & SLAs
- Employee Self-Service Center
- Manage IT Projects
- IT Asset Management
- Employee Request Portal
OneDesk pricing
Entry price
Paid plans
Published subscription pricing, taxes extra
How OneDesk charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on onedesk.com.
OneDesk screenshots
Specifications
- Category
- Helpdesk software, Live chat & chatbot software
- Vendor
- OneDesk
- Headquarters
- Montreal, Canada
- Founded
- Not published
- Pricing model
- Subscription
- Starting price
- Paid plans
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like OneDesk
Alternatives, the same vendor's other products and India-first picks.
Compare all OneDesk alternatives with pricing →
OneDesk — frequently asked questions
Where is the OneDesk login page?+
OneDesk's login is at https://app.onedesk.com/, linked from its official website.
How do I sign up for OneDesk?+
New accounts are created at https://onedesk.com/signupfree/ on OneDesk's official site.
How much does OneDesk cost?+
OneDesk publishes its plans at https://onedesk.com/pricing/. Check that page for current prices, as plans change.
Does OneDesk have a free trial?+
Yes. OneDesk's official site offers a free trial.
Does OneDesk have a mobile app?+
Yes. OneDesk's official website links to its Android and iOS app.
Is OneDesk secure and compliant?+
OneDesk's official site states HIPAA compliance.
What is OneDesk?+
OneDesk is helpdesk software by OneDesk. Help desk, project management and PSA software with ticketing, live chat and a customer portal.
How much does OneDesk cost?+
OneDesk is a paid product. Check OneDesk's official pricing page for current plans, or request a quote through App Advisor.
Does OneDesk offer a free trial or free plan?+
App Advisor's listing records a free trial for OneDesk. Confirm the current trial terms on OneDesk's official site.
Is OneDesk made in India?+
No. OneDesk is developed by OneDesk in Montreal, Canada.
Who is OneDesk best suited for?+
OneDesk suits small business, smb, mid-market buyers looking for helpdesk software with live chat & chatbot software.
What are the best alternatives to OneDesk?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is OneDesk deployed?+
OneDesk is available as a cloud (SaaS) product, with web access.
About OneDesk
OneDesk · Montreal, Canada · 1 product in our catalogue
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