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Plain
by Not Just Tickets Ltd · Altrincham, United Kingdom
AI support platform built for B2B teams, with ticketing and an autonomous support agent.
- Starting price
- On request
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.0
- transparency & India fit
What is Plain?
Plain is helpdesk software from Not Just Tickets Ltd, based in Altrincham, United Kingdom. AI support platform built for B2B teams, with ticketing and an autonomous support agent.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, Plain also covers ai tools.
What works well
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
AI analysis of Plain
Analysing Plain — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Plain features
Category-standard capabilities plus what Plain adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- AI-assisted workflows and suggestions
Plain pricing
Entry price
On request
Published subscription pricing, taxes extra
How Plain charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on plain.com.
Specifications
- Category
- Helpdesk software, AI tools
- Vendor
- Not Just Tickets Ltd
- Headquarters
- Altrincham, United Kingdom
- Founded
- Not published
- Pricing model
- Subscription
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like Plain
Alternatives, the same vendor's other products and India-first picks.
Compare all Plain alternatives with pricing →
Plain — frequently asked questions
What is Plain?+
Plain is helpdesk software by Not Just Tickets Ltd. AI support platform built for B2B teams, with ticketing and an autonomous support agent.
How much does Plain cost?+
Plain is a paid product. Check Not Just Tickets Ltd's official pricing page for current plans, or request a quote through App Advisor.
Does Plain offer a free trial or free plan?+
App Advisor's listing records a free trial for Plain. Confirm the current trial terms on Not Just Tickets Ltd's official site.
Is Plain made in India?+
No. Plain is developed by Not Just Tickets Ltd in Altrincham, United Kingdom.
Who is Plain best suited for?+
Plain suits small business, smb, mid-market buyers looking for helpdesk software with ai tools.
What are the best alternatives to Plain?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Plain deployed?+
Plain is available as a cloud (SaaS) product, with web access.
About Not Just Tickets Ltd
Not Just Tickets Ltd · Altrincham, United Kingdom · 1 product in our catalogue
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