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Servion
by Servion Global Solutions · Chennai, Tamil Nadu · Since 1991
CX and contact centre solutions.
Helpdesk softwareMade in India
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.3
- transparency & India fit
What is Servion?
Servion is helpdesk software from Servion Global Solutions, an Indian company headquartered in Chennai, Tamil Nadu and has been building software since 1991. CX and contact centre solutions.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.
What works well
- +Built in India with GST-ready workflows and local support hours
- +35 years in business — a mature, stable product
What to watch out for
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
Best suited for: Mid-market · Enterprise
AI analysis of Servion
Analysing Servion — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Servion features
Category-standard capabilities plus what Servion adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- INR pricing and India-based support
Servion pricing
Entry price
On request
Quoted per organisation after a discovery call
How Servion charges. Servion Global Solutions prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on servion.com.
Specifications
- Category
- Helpdesk software
- Vendor
- Servion Global Solutions
- Headquarters
- Chennai, Tamil Nadu
- Founded
- 1991
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- Yes
More software like Servion
Alternatives, the same vendor's other products and India-first picks.
Compare all Servion alternatives with pricing →
Servion — frequently asked questions
What is Servion?+
Servion is helpdesk software by Servion Global Solutions, an Indian company from Chennai. CX and contact centre solutions.
How much does Servion cost?+
Servion does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does Servion offer a free trial or free plan?+
Servion does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is Servion made in India?+
Yes. Servion is built by Servion Global Solutions, headquartered in Chennai, Tamil Nadu.
Who is Servion best suited for?+
Servion suits mid-market, enterprise buyers looking for helpdesk software.
What are the best alternatives to Servion?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Servion deployed?+
Servion is available as a cloud (SaaS) product, with web access.
About Servion Global Solutions
Servion Global Solutions · Chennai, Tamil Nadu · Founded 1991 · 1 product in our catalogue · Indian company
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