RecommendedMade in India
Starts at
₹1,500/mo
Smith.ai
by Smith.ai Inc · , Switzerland · Since 2015
Virtual receptionist service combining AI and live agents to answer calls, capture leads and book meetings
- Starting price
- Free plan
- Free trial / plan
- Free plan
- Start without a card
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.2
- transparency & India fit
What is Smith.ai?
Smith.ai is contact center & cloud telephony from Smith.ai Inc, based in , Switzerland and has been building software since 2015. Virtual receptionist service combining AI and live agents to answer calls, capture leads and book meetings
Contact-centre software runs inbound and outbound calling with IVR, ACD, dialler, recording and agent desktops, increasingly blended with chat and WhatsApp. Cloud telephony providers supply the numbers and minutes; several Indian vendors do both.
A free plan is available, with paid plans for growing teams. Beyond contact center & cloud telephony, Smith.ai also covers ai meeting & transcription assistants, ai tools.
What works well
- +Free plan available to evaluate at zero cost
- +11 years in business — a mature, stable product
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Startup · Small business · SMB
AI analysis of Smith.ai
Analysing Smith.ai — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Smith.ai features
Category-standard capabilities plus what Smith.ai adds. Verify depth in a demo.
- IVR and ACD routing
- Virtual and toll-free numbers
- Predictive and progressive diallers
- Call recording and QA
- Omnichannel agent desktop
- CRM screen-pop
- Workforce management
- Real-time dashboards
- Free plan to start without a card
- AI-assisted workflows and suggestions
Smith.ai pricing
Entry price
Free plan
Free plan, paid tiers for more users and features
How Smith.ai charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on smith.ai.
Specifications
- Category
- Contact center & cloud telephony, AI meeting & transcription assistants, AI tools
- Vendor
- Smith.ai Inc
- Headquarters
- Switzerland
- Founded
- 2015
- Pricing model
- Freemium
- Starting price
- Free plan
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Startup, Small business, SMB
- Made in India
- No
More software like Smith.ai
Alternatives, the same vendor's other products and India-first picks.
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Smith.ai — frequently asked questions
What is Smith.ai?+
Smith.ai is contact center & cloud telephony by Smith.ai Inc. Virtual receptionist service combining AI and live agents to answer calls, capture leads and book meetings
How much does Smith.ai cost?+
Smith.ai has a free plan. Check the vendor's pricing page for current plans.
Does Smith.ai offer a free trial or free plan?+
Yes — Smith.ai offers a free plan you can start with.
Is Smith.ai made in India?+
No. Smith.ai is developed by Smith.ai Inc in , Switzerland.
Who is Smith.ai best suited for?+
Smith.ai suits startup, small business, smb buyers looking for contact center & cloud telephony with ai meeting & transcription assistants and ai tools.
What are the best alternatives to Smith.ai?+
Popular alternatives in contact center & cloud telephony include Ozonetel Contact Center, Knowlarity SuperReceptionist, MyOperator Contact Center. Use App Advisor's compare tool to see them side by side.
How is Smith.ai deployed?+
Smith.ai is available as a cloud (SaaS) product, with web access.
About Smith.ai Inc
Smith.ai Inc · , Switzerland · Founded 2015 · 1 product in our catalogue
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