1. Sarv
Sarv · Gurugram · Contact center & cloud telephony · 4.5/5
Business communication platform for bulk SMS, cloud contact center and AI solutions.
Free plan
Free plan available
Compared with Smith.ai
- Built in India (Gurugram)
Contact center & cloud telephony · Alternatives
Best Smith.ai alternatives in India (2026)
Smith.ai is a contact center & cloud telephony product from Smith.ai Inc, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 5 have a free plan, 10 are built in India.
Quick answer
The closest alternatives to Smith.ai are Sarv (Free plan), FreJun (Paid plans), Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (₹2,499/mo) and net2phone UNITE ($19.99/user/month (Essentials, 25-99 users, annual)). Sarv is the top-ranked option with a free plan. Published prices in this list start at ₹800/month.
Why businesses look for a Smith.ai alternative
Indian support and GST
Smith.ai is built in Switzerland. 10 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Smith.ai alternatives compared
Ranked by how closely each product matches Smith.ai's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Smith.ai (current) | Free plan | Yes | Web | No | 4.2/5 | — |
| 1 | Sarv | Free plan | Yes | Web | Yes | 4.5/5 | |
| 2 |  FreJun | Paid plans | No | Web | Yes | 4.1/5 | |
| 3 |  Knowlarity SuperReceptionist | ₹1,500/mo | No | Web | Yes | 4.7/5 | |
| 4 |  MyOperator Contact Center | ₹2,499/mo | No | Web | Yes | 4.7/5 | |
| 5 |  net2phone UNITE | $19.99/user/month (Essentials, 25-99 users, annual) | No | Web | No | 3.9/5 | |
| 6 |  ASAPP | On request | No | Web | No | 4.1/5 | |
| 7 |  Level AI | On request | No | Web | No | 4/5 | |
| 8 |  Ozonetel Contact Center | ₹1,500/mo | No | Web | Yes | 4.7/5 | |
| 9 |  Fellow | Free plan | Yes | Web | No | 4.6/5 | |
| 10 |  Jamie | Free plan | Yes | Web | No | 4.5/5 | |
| 11 |  Exotel Contact Center | On request | No | Web | Yes | 4.4/5 | |
| 12 |  injixo | ₹800/mo | No | Web | No | 4.3/5 | |
| 13 |  Supernormal | Free plan | Yes | Web | No | 4.5/5 | |
| 14 |  Cresta | On request | No | Web | No | 4.1/5 | |
| 15 |  Tata Tele Smartflo CC | On request | No | Web | Yes | 4.5/5 | |
| 16 |  Kaleyra Contact Center | On request | No | Web | No | 4.5/5 | |
| 17 |  Laxis | Free plan | Yes | Web | No | 4.4/5 | |
| 18 |  Ozonetel Kookoo | Pay as you go | No | Web | Yes | 4.4/5 | |
| 19 |  Toll Free India by Servetel | ₹1,000/mo | No | Web | Yes | 4.3/5 | |
| 20 |  Knowlarity API | Pay as you go | No | Web | Yes | 4.4/5 |
Top 10 Smith.ai alternatives in detail
2. FreJun
FreJun · Hyderabad · Contact center & cloud telephony · 4.1/5
Voice infrastructure platform with an AI dialer, click-to-call and virtual numbers for business teams.
Paid plans
Free trial
Compared with Smith.ai
- No free plan, unlike Smith.ai
- Built in India (Hyderabad)
3. Knowlarity SuperReceptionist
Knowlarity · Gurugram · Contact center & cloud telephony · 4.7/5
Virtual receptionist and IVR.
₹1,500/mo
Free trial
Compared with Smith.ai
- No free plan, unlike Smith.ai
- Built in India (Gurugram)
Key features
- Virtual business numbers
- IVR call routing
- Toll-free numbers
- Missed-call numbers
- Unlimited inbound/outbound per agent
4. MyOperator Contact Center
MyOperator · Noida · Contact center & cloud telephony · 4.7/5
Call centre software.
₹2,499/mo
Free trial
Compared with Smith.ai
- No free plan, unlike Smith.ai
- Built in India (Noida)
5. net2phone UNITE
net2phone · Contact center & cloud telephony · 3.9/5
Cloud business phone and contact system with AI features, priced per user by team size and term.
$19.99/user/month (Essentials, 25-99 users, annual)
Free trial
Compared with Smith.ai
- No free plan, unlike Smith.ai
On request
Quote-based
Compared with Smith.ai
- No free plan, unlike Smith.ai
7. Level AI
Level AI · Mountain View · Contact center & cloud telephony · 4/5
Contact centre intelligence with Indian founders.
On request
Quote-based
Compared with Smith.ai
- No free plan, unlike Smith.ai
8. Ozonetel Contact Center
Ozonetel · Hyderabad · Contact center & cloud telephony · 4.7/5
Full cloud contact centre.
₹1,500/mo
Free trial
Compared with Smith.ai
- No free plan, unlike Smith.ai
- Built in India (Hyderabad)
9. Fellow
Fellow · AI meeting & transcription assistants · 4.6/5
AI meeting notetaker with agendas, action items and recaps that sync to the tools a team already uses.
Free plan
Free plan available
10. Jamie
wespond UG · Rösrath · AI meeting & transcription assistants · 4.5/5
Bot-free AI note-taker that records meetings on your device and produces EU-hosted summaries and tasks.
Free plan
Free plan available
Smith.ai alternatives by what you need
Lowest published price
Free Smith.ai alternatives
How to choose a Smith.ai alternative
- Check telecom compliance and DND scrubbing for outbound.
- Compare per-minute pricing and number rental with seat costs.
- Test call quality on your agents' internet, not the vendor's.
Smith.ai alternatives — FAQs
What is the best alternative to Smith.ai in 2026?+
The closest matches to Smith.ai on App Advisor are Sarv (Free plan), FreJun (Paid plans), Knowlarity SuperReceptionist (₹1,500/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Smith.ai, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Smith.ai?+
Yes. 5 of the 20 alternatives listed have a free plan or are free: Sarv (Free plan), Fellow (Free plan), Jamie (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Smith.ai?+
Among alternatives that publish a price, injixo starts lowest at ₹800/mo. Sarv also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Smith.ai?+
Yes. 10 alternatives are built in India, including Sarv (Free plan), FreJun (Paid plans), Knowlarity SuperReceptionist (₹1,500/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Smith.ai vs Sarv: which is better?+
Sarv is the closest match to Smith.ai in our catalogue. Key differences: Built in India (Gurugram). Compare them side by side before you book a demo.
How were these Smith.ai alternatives chosen?+
Every product listed sits in contact center & cloud telephony or a category Smith.ai also covers, and Smith.ai Inc's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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Related alternatives
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